Greeshma Binosh H:615-***-****

**** ******* ******** **, *:551-***-****

Nolensville, TN 37135 ac9dk1@r.postjobfree.com

Business analyst with over 3 years of experience in all levels of Software development life cycle. Strong skills to understand business requirements and processes, and effective communication with both users and team members. In-depth knowledge of effective methods of analysis, development and testing methods obtained throughout completion of extensive upper level coursework and hands-on experience. Ability to perform independently or as a team contributor in fast-paced environments with strong analytical problem-solving skills and a track record of exceeding expectations.

Professional Synopsis

Goodwill Industries of Middle Tennessee 2018 April - Present Currently Working Business Analyst for the IT department of the organization.

•Business requirements gathering and analysis by discussing with the clients and preparing business case documents for the in-house development as well as for vendor products.

•Writing specifications using flowcharts or diagrams as required.

•Writing test cases and testing the applications.

•Analysis and studying the scope of vendor products for replacing the existing POS.

•Writing business plans, assist in implementation and monitoring the business.

•Business process mapping for upgrading Kronos.

•Business process mapping within Workday.

•Managing integrations and interfaces from Workday.

•Project manager for upgrading Kronos.

•Change control manager. Identifying the scope of the change requests and approving changes as required.

•Creating agendas for meetings, documentation of meeting minutes and distribution of essential communication.

•Team lead for reporting to International Goodwill.

•Report creation using SQL.

•Budget preparation and uploading.

•Training stakeholders as and when required.

Government Sector, India: Business Analyst 2017 - 2018 Worked as a Business Analyst for a new website as a part of a nonprofit government project.

•Business requirements gathering and analysis by discussing with the stakeholders and client

•Documentation of initial requirements using power point, pdf and word as per client requests

•Documenting user stories in agile method as per the development team requirements using Excel

•Participated in both user and development meetings and carefully analyzing and documenting requirements

•Use case diagrams and data flow diagrams were used for easy understanding

•Performance monitoring and troubleshooting and made sure user acceptance criteria is met

Substitute Teacher, WCS 2016-2018

Worked part time, as a substitute teacher for Williamson County Schools.

Global International Trading and Contracting Co. LLC 2005-2006

Team Lead:An in house software development team of 4 members for one of the leading trading and contracting company in Kuwait. The company imports all kinds of materials for different government oil refinaries and petrochemicals in Kuwait.

•Managed Software Development for sales, inventory and foreign purchase using .Net and SQL server

7.0

•Requirements gathering by discussing with the users and management

•Training Showroom staffs and office users on Software’s developed

•End user Coordination

•Helped developers optimize SQL statements Backup and Recovery

•Performance Monitoring and troubleshooting Business Objects Administration.

•Ensured quality control throughout all operations; thoroughly reviewed financial data and calculated hidden charges.

Netpro Solutions 2004-2005

Junior developer:This project is developed for a Transporting company called Premier Transports Ltd. This system carries out all the transporting solutions. The following are the modules of this project.Operations, Customer Relations, Human Resource, Audit, Finance, Management Information, Business Process System.

•Discussions with the end user at the client site to collect relevant data

•Analyse and design reqiremnts as per the client’s requests

•Reviewed the specifications

•Reviewed the user interface screens developed by the team members

•Reviewed the Reports developed by the team members

•Design and Coding of the User Interface Screens

•Help out team members to write Program Specification and Unit Test Cases Application Testing

Malayala Manorama 2003-2004

Circulation System Associate

Heavily involved in implementation of new system to track publications, agencies, print orders and dispatch reports.

Cochin Shipyard Ltd, Kochi 2001

Tender Quoting and Guarantee Claim

•Assumed key role ensuring proper fulfillment of requirements of all tenderers and suppliers.

•Implemented innovative processes to maintain quality assurance throughout all operations.

Volunteer Experience

2years of Volunteering experience at Jacob's Ladder Preschool, Nolensville 2010-2012

3years of volunteering experience at Sunset Elementary, Brentwood 2012-2015

Technical Proficiencies

Application Software’s: Workday, Kronos

SDLC Process: Waterfall, Agile

Languages: C, C++, Oracle PL / SQL

Operating Systems: Windows, iOS

Databases: Oracle, SQL Server, MS Access

GUI Tools: .Net

MS Office : Word, Excel, PowerPoint

Modeling Tools: Visio, Lucid Charts

Education & Professional Development

Master Degree in Computer Applications, Bharathiar University, Tamilnadu, India; 2004

Coursework Completed Toward Master Degree in Elementary Education, University of Phoenix

Bachelor Degree in Computer Applications, Mahatma Gandhi University, Kerala, India; 2001 AISSCE, C.B.S.E, India; 1998

AISSE, C.B.S.E, India; 1996

Advanced Diploma in Web-Centric Computing, NIIT

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