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Sales Customer Service

Location:
Palapag, Northern Samar, Philippines
Posted:
May 14, 2019

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Resume:

Katherine Mae S. Azores

#*** *. ******** ******, ******** Ubalde, Agdao, Davao City

**** ***** *. ***** ******, Malaybalay City, Bukidnon

Email Address: ac9di6@r.postjobfree.com; ac9di6@r.postjobfree.com

Contact Number: 095*-***-****

COLLEGE: BUKIDNON STATE UNIVERSITY, 2009

Bachelor of Science in Business Administration Major in

Banking and Finance

LICEO de CAGAYAN UNIVERSITY, 2004

Associate in Health and Science Education (Preparatory for Nursing)

HIGH SCHOOL: BUKIDNON NATIONAL HIGH SCHOOL, 2003

Chamber Secretary (Junior Philippine Chamber of Commerce and Industry (2006 to 2009).

Business Manager (Junior Philippine Chamber of Commerce and Industry (2008)

Universal Robina Corporation – BCFG Sales

Sales Information Associate, May 1, 2016 to present

Sales In Value of South Mindanao Regional Distributors.

Update and monitor daily, weekly and monthly Sales in Value

Update the month on month per category database

Sales To Trade Report of South Mindanao Regional Distributors.

Update and monitor the daily, weekly and monthly Sales to Trade

Update the month on month per category database

Update buying per week and per month

Validate actual versus average projected sales of the implemented programs (PPEs)

STT weekly and monthly Chart / Trending

Update and monitor the Inventory or Stock On Hand per Regional Distributor.

Update the daily Inbound and Outbound monitoring of trucks per Regional Distributor.

Update and monitor the Service Compliance Report or Order Fill Rate to Trade per Regional Distributor.

Update the Customer Master List, Listed Accounts per Channel, RD Directory and Sales Line Up per Regional Distributor per month.

Gather necessary data and compute the result of Sales Incentive per month.

Prepare reports for upcoming Monthly Operational Review and Regional Distributor Business Review.

Support the sales team in preparation of their reports for data analysis.

Universal Robina Corporation – BCFG Sales

Sales Encoder, June 16, 2014 to April 30, 2016

Assist the Customer Service Supervisor in encoding of Purchase Orders from their respective accounts and assisting in Sales Order processing to different channel of accounts.

Monitor the Open Orders.

Update and consolidate the Order Frequency and Contribution of RD accounts.

Act as a reliever the CSS / Sales Encoder if on leave.

Excellence Poultry and Livestock Specialist – Marketing

Marketing Assistant, May 20, 2013 to June 15, 2014

Support Marketing department by carrying out daily tasks to keep the department functioning.

Will act as go-between in facilitating inter-departmental communications and processes.

Provides administrative support to all Marketing Staff.

Sending out and receiving mail and packages.

Answer telephone enquiries from customers, attend to visitors and assist other staff in the organization with their enquiries.

Monitors requests, expense reports and coordinates disbursement of funds with the Marketing team plans and activities.

Coordinates and arrange travel plans and appointments.

Maintains file for department personnel.

Establish and maintain organized filing system.

Assist department head with the ordering of office supplies.

Type correspondence, reports, memoranda, applications and other materials from copy, rough drafts and other sources.

Assist department head in providing product knowledge materials and other relevant work function.

Organizes and performs administrative follow-up support to formal meetings.

Preparing meeting minutes, meeting notes and internal support materials.

Communicate and coordinate request on request, schedules and other concerns with Marketing, Technical and Sales.

Coordinating between departments and operating units in resolving day-to-day administrative and operational problems

Bounty Agro Ventures, Inc. – Accounting (Davao Branch)

Finance Assistant, February 1, 2010 to May 2, 2013

Responsible for monitoring and analysis of reports given by the Dressing Plant and Rotisserie Outlets.

Monitoring the stock movement of our Rotisserie Outlets, Manual.

Monitoring the daily inventory per outlet through ERP System.

Monitor the submission of Stock Movement Report Sheets from Rotisserie Outlets.

Monitoring spoilages and expired products and has the authority to condemn.

Reconcile sales from condemned products, bank to bank transactions.

File Incident Reports concerning inventories.

Make Debit/Credit Memorandum, concerning Rotisserie (Crew and Truckers).

Conduct monthly audit to Rotisserie Outlets.

Reconcile sales and inventories of Rotisserie Outlets, daily and monthly.

Make comprehensive reports needed for the completion of our monthly Financial Statement and submit it to my supervisor.

North Asia Manpower, Inc.

Bounty Agro Ventures, Inc. – Accounting (Davao Branch)

Office Clerk, September 11, 2009 to January 31, 2010

Monitoring the stock movement of our Rotisserie Outlets.

Reconcile sales and inventories of Rotisserie Outlets

Make comprehensive reports needed for the completion of our monthly Financial Statement and submit it to my supervisor.

Asian Hills Bank, Malaybalay City

Loans Department

Internship, October 18, 2008 to March 19, 2009

Gained experience in general office duties, including typing, filing, answering phones and computer use.

Managed money handling and customer service.

Punctually and efficiently processed documents.

Data Analytics Training Program, Universal Robina Corporation, April 27, 2017

Achieving Customer Excellence, Universal Robina Corporation, February 6, 2015

Chooks To Go Data Base Cascading Training, Bounty Agro Ventures, Inc., March 30, 2011

Bounty SMS Mobile Application, Bounty Agro Ventures, Inc., January 21, 2011

CTG Operations Training, Bounty Agro Ventures, Inc., October 2010

EDUCATIONAL

ATTAINMENT

HONORS AND

ACHIEVEMENTS

WORK

EXPERIENCE

TRAININGS AND SEMINAR



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