HIZBULLAH BULLO
PLOT # **A/*, FLATE#*, HOUSING SOCIETY,
M.A.C.H.S NEAR AWAMI MARKAZ,
Karachi-74000
Mobile: 033*-*******
E-mail: **************@*****.***
OBJECTIVE
Seeking a challenging position involving development in a progressive organization, with an aim to contribute positively towards the objectives of the organization with the best of my capabilities, experience, team work and enthusiasm for the innovation will be used for, also fostering my professional skills and career.
ACADEMIC QUALIFICATION
Intermediate 2001 B.I.S. E, Sukkur
Matric 1999 B.I.S. E, Sukkur
PROFESSIONAL QUALIFICATION
B. E. (Computer Systems) (2007)
Quaid-e-Awam University of Engineering, Science & Technology, Nawabshah.
MS CS (Applied for Degree/Transcript certificate)
Mohammad Ali Jinnah University, Karachi.
PROFESSIONAL EXPERIENCE
1.Currently working in Sindh Madressatul Islam University, Karachi, as a “Network Administrator” BPS-17, from Sep 2014 - till present.
Summary
Responsible for designing, organizing, modifying, installing, and supporting a University's computer systems. Designs, monitoring and installs LANs, WANs, Wireless LAN, Internet and intranet systems and network segments.
PRIMARY RESPONSIBILITIES
Install and support LANs, WANs, network segments, Internet, and intranet systems.
Install and maintain network hardware and software.
Log monitoring using SOPHOS UTM 9 Firewall.
Log monitoring using Fortinet Firewall
Continuous monitoring of real time logs generated by IT systems and other sources of information.
Monitor networks to ensure security and availability to specific users.
Evaluate and modify system's performance.
Determine network and system requirements.
Maintain integrity of the network, server deployment and security.
Ensure network connectivity throughout University’s LAN/WAN infrastructure is on par with technical considerations.
Design and deploy networks.
Perform network address assignment.
Assign routing protocols and routing table configuration.
Assign configuration of authentication and authorization of directory services.
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
Video Conference connectivity and setup.
Administer servers, desktop computers, printers, routers, switches, firewalls, personal digital assistants (PDA), smartphones, software deployment, security updates and patches.
Installing and configuring WINDOWS server 2012 R2, Active Directory (Domain Controller), ADC, DHCP and DNS etc.
Look after KOHA and DSPACE machine, EBSCO Host Library Solution.
Wi-Fi network monitoring and User and password management and complaint resolution.
Coordinate with HEC regarding PERN connectivity related issues.
Checking NMS of HEC ensuring smooth running of Internet dedicated connectivity throughout the university campus.
Coordinate with vendors for SLA.
Planning future IT solutions.
Checking and ensuring that all equipment follows the industry standards.
Extra Activities:
Maintain Video Conference room to initiate Video calls through HEC intranet worldwide.
Work as “Proctor” for Certiport for Microsoft Office and Adobe etc. on behalf of HEC’s project.
Operation of Video Wall (SMD) on different interuniversity events and programs.
Networking Skills:
Proper understanding all types of hardware including routers, switches, wires and other essential equipment.
Knowledge of IP addressing and some common networking protocols like IPv4 and IPv6.
Knowledge of the common operating systems such as Windows (Windows 7, Win 8, 8.1, Win 10, Server 2008. 2012 R2), Linux and MAC OS.
Knowledge of various Networking Services such as directories, files, distributed applications, email, HTTP, FTP, DNS and some other common services.
Knowledge of security maintenance using encryption, firewalls, IDS, anti-virus, anti-spam etc.
Knowledge of ISP/Communication Providers and Virtual Private Networks (VPNs).
2.2.10 years working experience “JS Bank Ltd.” As “MG-4” “Assistant Manager” in Data Center (IT Department) from Oct 2011– Sep 2014.
Job Description:
1.Assist Head of data Center Operations (HoDCO) to ensure smooth running of all infrastructure housed in data center(s) in an efficient and cost effective manner
2.Assist HoDCO to ensure availability and review Standard Operating Procedures, Administration Manuals and processes
3.Assist HoDCO to ensure availability of connectivity and network diagrams of infrastructure housed in Data Center(s)
4.Assist HoDCO to ensure all the processes are in line with and conform to documented Information Security Policy
5.Assist Information Security Office to devise and implement Information Security Policies
6.Assist HoDCO to ensure Data Center(s)’ infrastructure is optimally tuned and in line with Information Security Policy
7.Extract logs from data center(s)’ infrastructure
8.Gather and document all the inventory change management from relevant units within IT
9.Take backups of entire infrastructure and track the record of backup media
10.Monitor, report and take corrective actions on Environmental Controls as per Information Security Policy
11.Monitor and report Incidents as per Information Security Policy
12.Perform daily or otherwise T24 COB related activities
13.Prepare reports from T24, Oracle and proprietary applications
14.Execute daily checklist of Data Center Operations
15.Coordinate with vendor on all outsourced projects
16.Monitor day to day operations using Key Performance Indicators like Availability, Security and other performance indicators with structured and unstructured diligence methods
17. Any other tasks assigned by reporting hierarchy like, Network look after, ensure smooth running of Network and ATM Machines.
18. To ensure smooth running of ATM, online and mobile banking transactions and to troubleshoot if any mishap occurs.
3.3 months’ experience in “HRGS Ltd” for “Mobilink PTML” as a Customer Care Representative from July 2011 – Oct’ 2011
1.To ensure smooth customer services at the end-user.
2.To provide FCR to the Elite class customer as well as C class.
3.To support for the Internet related issue in the Wireless connectivity while in move.
4.To provide resolution to the customer, facing while using the Company’s product.
4.2 years and 6 months’ experience in “E-square” as a “Customer Care Executive” for “UfoneGSM” from Mar’2008 – Nov’2010
1. To ensure smooth customer services at the end-user.
2.To provide FCR to the Elite class customer as well as C class.
3.To support for the Internet related issue in the Wireless connectivity while in move.
4.To provide resolution to the customer, facing while using the Company’s product.
5.6 months’ experience in “OGDCL” as a “Network Support/Maintenance Engineer” from Aug’ 2006 – Jan’ 2007
1.To ensure the smooth running of LAN infrastructure.
2.Microsoft Outlook.
3.To troubleshoot the system and network related problems.
4.To maintain the system security and to network security from the spam and external attacks via emails or through Internet.
5.Backup management. Tape management and Restoration.
6.Co-ordinate with vendor in order to solve any problem that occur responsible for the maintenance of system equipment and for operating Environment in I.T and Data Center.
7.Developing System Administration Manual/Disaster Recovery Procedures.
PROJECTS & ACHIEVEMENTS
1.Campus Wide Wi-Fi (Sep’ 2014-Feb’ 2015)
Market Surveying
Tender processing
Planning, designing
Equipment installation and testing.
Summary:
Provision of ubiquitous Wi-Fi across campus, using Ruckus Wireless controller and Ruckus wireless access points (zf7372). Wi-Fi provides an exciting experience for students, faculty, staff and visitors. It provided instant access to Internet, Email and other IT services across the Campus. Used as a backup for computer Labs in place of LAN unavailability.
2.Deployment of Campus LAN. (Feb’ 2015 to Dec’ 2015)
LAN planning, surveying, designing & deployment.
Equipment installation and testing.
Deployment of LAN comprises of 500 nodes.
Summary:
Successfully deployed Campus wide LAN comprising of 500 nodes. It is based on Fiber Optic backbone and Cat6 cabling. Used Cisco Layer3 Managed switches for VLANs. Network services were provided to five departments, five Computer Labs, Library and six administrative departments.
3.HEC’s Smart University Wi-Fi Project (May’ 2015 to Aug’ 2016)
Active Directory Authentication setup using PEAP & CHAP method.
DHCP setup for Wi-Fi users.
RADIUS server Deployment.
Summary:
Higher Education Commission’s, Smart University Wi-Fi project across the Pakistan, using Cisco Wireless Controller (WLC) and Cisco PoE based wireless access points (AIR-CAP2702I-C-K9) and one Outdoor AP (AIR-AP1572EAC-C-K9) and Cisco Prime Infrastructure for centralization of WLCs. Through this project, all the universities using PERN will be interconnected via eduroam (education roaming) setup and can be monitored vigilantly to meet cybercrime laws.
4.Video Conference Hall setup
Huawei Codec video conference system
Audio system
PROFESSIONAL TRAININGS
1.3 Days “Indigenous on Campus Training”
Anger Management
Time Management
Financial
Communication Skills
2.CCNA R&S Training by HEC
Routing
Switching
ACLs
VLANs
RIP
OSPF
EIGRP
VPNs
CICSO Wireless
3.Unified Communication Training and Office of Tomorrow Conference 2018 Organized by Amtech Systems
Polycom Video Conference systems
CISCO
Yealink Easy VoIP
InFocus
Smart Technologies
Awards & Appreciation: _
Got Best performance award in 2017.
Also got different cash prizes on best performances in current position.
Memberships _
Member Syndicate from Administration side
TECHNICAL & INTERPERSONAL SKILLS
IT Project Management skills
Knowledge of productivity infrastructure operations (Systems, Networks, backup, central storage and associated hardware and software)
Wireless Networking
ISA & TMG
Data Center
Concept of SAN and Storage,
Servers and system configuration
Team building skills
People handling skills
Strong communication skills
Decision making ability
Ability to work under pressure situations
Leadership qualities
Good Team Player
LANGUAGES
Trilingual; fluent in English, Urdu and Sindhi languages.
(And somewhat knowledge of Saraiki and Punjabi languages)
PERSONAL PROFILE
Father’s name: Haji Lal Mohammad Bullo
Date of birth: 17th October 1984
Nationality: Pakistani.
Religion: Islam.