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Social Media Customer Service

Location:
Portland, Oregon, United States
Posted:
May 13, 2019

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Resume:

EDUCATION

BACHELOR’S DEGREE IN

COMMUNICATION STUDIES

PORTLAND STATE UNIVERSITY

SPRING 2019

SOCIOLOGY MINOR

PORTLAND STATE UNIVERSITY

SPRING 2019

SKILLS

PROFESSIONAL

• Advanced Communication

• Content Development

• Social Media Management

• Event Coordination

• Customer Service

• Microsoft Office

• Photography/Photoshop

• Hootsuite

P ERSONAL

• Relationship Builder

• Creative

• Detail Oriented

• Loyal

PROFESSIONAL EXPERIENCE

SOCIAL MEDIA & MARKETING INTERNSHIP

BOYS & GIRLS CLUBS OF PORTLAND MAY 2018 – OCTOBER 2018 Mentored under Boys & Girls Clubs’ marketing and communications manager, learning and contributing to the execution of the organization’s digital communication goals to include:

• Digital content creation (social media & blog design)

• Coordination of weekly promotional calendar for social media platforms

• Live social media coverage of community events featuring local and state dignitaries

• Contributed to the content and media planning for special events

• Contributed to the marketing and execution of special events

SHIFT LEAD, BARISTA

DUTCH BROS. COFFEE MAY 2015 – JULY 2018

Advanced to team leader for recognized service organization credited for their commitment to excellence in customer relations. Duties included:

• Customer relations

• Shift leadership

• Money management

• Contribution to Dutch Bros. Social Media/Marketing

CUSTOMER SERVICE & SALES

AUGUST 2012 – JULY 2018

• Dutch Bros. Coffee Shift Lead, May 2015 – July 2018

• DSW Sales Associate, June 2014 – May 2015

• Macy’s Sales Associate, July 2013 – December 2013

• Bath & Bodyworks, September 2012 – July 2013

• Spirit Halloween, Summer 2012

MAGGIE ROSE

Strong communicator with proven customer service experience and advanced communication and media skills, looking to start my career where I am able to apply my passion for digital content creation and communication to advance the brand and overall goals of an organization.

503-***-****

ac9dc3@r.postjobfree.com

Portland, Oregon



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