Calgary, Alberta – Canada 403-***-**** email@example.com
ATTN: Human Resources
RE: Quality Assurance
I am a motivated, result driven IT Professional from Canada, holding a Bachelor’s degree in Computer Information Systems from University South Florida. I have 6 years of Software Engineering experience in developing Software Applications and 10+ years of Software Quality Assurance Testing in the IT industry in USA/Canada. Although my career began as a Developer, I transitioned to Software Quality Assurance because of my passion for Testing. I am analytical, detail-oriented and have technical and practical qualifications to effectively communicate and function in a team environment while multi-tasking independently to trouble- shoot and resolve problems. I believe my career experience and personal and professional ethics and characteristics would be an asset to your organization Please don’t hesitate to contact me for additional information. I look forward to hearing from you. Thank you.
LinkedIn Profile: https://www.linkedin.com/in/geeta-daniel-b883585 2 P a g e
Objective Seeking a position with a reputable organization that is committed to transforming business in line with technological changes to better serve and meet client needs. I would like to be an asset to the company by utilizing my skills and abilities and gain new knowledge and experience to advance my career.
Education Bachelor’s Degree in Computer Information Systems – College of Engineering University of South Florida – Tampa, Florida
Status Canadian Citizen
- TN Visa (No Sponsorship required - Need only an Employment Letter)
- Or H1B Visa
Operating Systems: Unix, Linux, Windows: NT, Professional, Vista Methodologies: SDLC = Waterfall, Agile
Tools: VISIO, Flowcharts, Putty, MS Office, Virtual machines Microsoft Office: Word, Excel, PowerPoint
Types of Testing:
Functional, Integration, Smoke and Regression testing across multiple platforms, UAT, GUI, backend applications Test Scripting Languages: C#, Python, Java Scripting, SQL Web App Automation – Testing Selenium Webdriver, C#, Microsoft Visual Studios Mobile Automation – Testing
iOS & Android testing
> Mocha, Appium, Selenium, Webdriverio, atom, Linux Mint – Virtual Machines
Defect Trackers: Bugzilla, Jira, Mantis, Mingle
Story Tracker: Jira
Log files: SPLUNK, Tera-Term, Jenkins, Cygwin, Appium ADB Repository (version Control) GitHub, Sharepoints
Test Suite Management
Test Rail – Management application
>Test Plan Creation and Test Suites.
Software Industry: Media/Communications & Energy
o Java Scripting, Python, C#
o Test Automation – Selenium Webdriver
3 P a g e
Lead QA Analyst II Sept 2012 – Dec 2018
Shaw Communications IT/Engineering – Calgary, AB
SHAW provides media services to more than 3 million customers with top quality cable TV, Internet, digital phone, direct-to-home satellite services, and programming including Global Television. o Developed and implemented highly effective, QA Strategies, Processes and Test Plans o Provided direction and leadership for QA Team members o Drive testing activities based on solid understanding of the business and technical Documents o Identify operational and design issues and recommend solutions. o Ensuring test efforts were carried out by team members. Activities and were monitored to ensure deadlines were met
o Participated in the triage of defects and back log items. o Controlled the traceability matrix for a project o Involved in providing direction, assignments, training and mentoring junior QA o Actively participate in team planning sessions for product development and enhancement o Evaluated the impact and scope of failures encountered during testing, and provide recommendation and solutions to minimize impact
o Created technical QA Documentation
o Analysis and Reporting of test results.
o Report progress of testing including a representation of software quality to Stakeholders, management, and project Manager and Development Team o Worked closely with various teams in an Agile, Continuous Integration Environment o Tested Web Applications (Video-on-Demand) – assisted with WebApp Test Automation o Tested Mobile Device (Androids, iOS) – assisted with Mobile Test Automation o Using Test Rail Management for Test Case Creation, Test Suite run, and Reporting o Perform system testing (Functional, UAT, integration, Regression, and Smoke testing). o Used JIRA to create Stories and track Defects until issue was resolved o Used SQL Queries to extract data from Server logs - Cygwin, and Splunk o Organized team Luncheons, Team-building Activities, and Charity events Lead Software Tester Oct 2009 – Sept 2012
WellPoint Systems Inc. – Calgary, AB
WellPoint Systems Inc. is Microsoft's only Independent Software Vendor (ISV) and Microsoft Business Solutions (MBS) partner in the Energy Industry. WellPoint strives to create a more comprehensive, integrated Energy software portfolio based on Microsoft state-of-the-art Axapta® and .NET architectures. o Provided direction in improving QA Processes, Test Strategies and Approaches and Methods within the Software Development Life Cycle
o Assisted in implementing Testing strategies, processes and structure for QA test effort o Used traceability matrix to help manage and control the test efforts, to ensure no requirements are over-looked, or missed during test development and to ensure all code is tested. o Write and Execute Test Cases for Functional, Integration, Regression and User Acceptance Testing o Testing following applications:
Oil Marketing Software (Midstream)
Energy Broker (Midstream, Financials – MS Dynamics AX 4.0 Platform) o Created, updating and maintained accurate test tracking documents o Participated in the analysis, development and maintenance of new and existing QA documentation o Use defect tracker called ‘OMS’ and ‘Mantis’ and ‘JIRA’ to track bugs. o Performed SQL queries on MS Dynamics AX Database to extract and verify/validate data o Documented and executing test cases, participating in requirements and design reviews o Worked closely with the stakeholders, development team and management to ensure resolve any outstanding issues.
o MS Dynamics E-Learning
4 P a g e
Software Tester Oct 2004 – Sept 2008
M-Technologies – Calgary, AB
M-Tech Develop Information Security Systems: P-Synch and ID-Synch. P-Synch is enterprise password management software and ID-Synch is enterprise user provisioning software. o Developed Test Plans and implement Test Strategies and Test Processes to improve Quality Assurance As part of the SDLC
o Communicated testing process to team leads and testing team member o Analyzed the impact and scope of failures encountered during testing, and provided recommendation and solutions to minimize impact
o Provided accurate and timely estimates for QA timelines and effort o Tested and Debugged Information Security Products o Created and Executed Software Test Cases
o Ran VMWARE workstation from LINUX to install/setup various operating systems for Tests o Involved in Build deployment in QA test environment, and version control - Sharepoint o Wrote scripts in PERL/XML and C to automate tests o Performed functional, regression, integration and system testing o Logged and tracked issues, maintain change control, for the applications under test o Created installation, configuration and operational documentation as needed o Used defect tracker called ‘Bugzilla’ to track bugs. o Performed SQL Queries on SQL Server to extract, validate/verify data Software Engineer Jan 1999 – Jun 2004
LifeCare Technologies – Tampa, FL
LifeCare Technologies designed and developed an IT Solution for the Pharmacy Industry providing real-time Claims adjudication
o involved in the full Software Development Life Cycle of the Performance Pharmacy System (PPS) in a Unix O/S, client/server environment using C/PDX – Languages o Involved in Analysis/Design/Implementation/coding/testing/maintenance/documentation of Electronic 3rd Party Billing (real-time batch processing), and paper-claim billing between pharmacies and Third Party Processors/payers via clearing house/switch
(NDC) or directly, in compliance with NCPDP format o Set up of EDI Claims Online-Adjudication (real-time processing per RX vs. real-time batch processing) via visa Protocols
o Implementation of HIPAA Compliant Version Batch Standard 1.1.v using Telecom 5.1v Standard.
o Performed many UNIX administrator duties on UNIX Servers, such as, creating users, setting Permissions, backups, and cleanups
o Wrote UNIX Scripts to automate installations, upgrades, bug fixes, testing of programs, and backing up files
o Implementation of IQ – Intelligent Query application associated with PPS that is a report generator
o Assisted with, and handled Interface issues
o Performed SQL Queries on Unix Server to extract, validate/verify data o Prepared Technical Third Party Billing Documentation and held training classes for Customer Support, Developers and Software Engineers. References - Available Upon request.