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Engineer Software

Redmond, Washington, United States
May 13, 2019

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Duvraska Devine

Woodinville, WA. *****

Quality Assurance Analyst/ Technical Business Analyst

Phone: 206-***-****

Objective: I am a professional QA Engineer looking for a challenging position where I can apply my skills to advance company performance and productivity, as well as satisfying personal and professional goals.

Summary of Qualifications

Over 7 years of experience as a QA engineer with experience in handling complete quality testing cycle of the project in Agile and Waterfall environments.

Strong experience in different types of testing such as functional, regression testing, UAT testing, performance testing, GUI testing.

Well versed in analyzing business requirements to create test plan and test case for functional and automated testing.

Experience leading regression cycles for major releases.

Experience testing Web pages for mayor e-commerce sites and Mobile applications.

Expert in identifying and debugging the errors and support the project teams in meeting the objectives.

Creation and maintenance of detailed QA documentation and knowledge base, QA reports and team backlogs.

Professional Work Experience:

T-Mobile (Teksystems) Factoria WA. Sept 2016/ Present

QA Software Engineer

• Reviewed and analyzed Business requirements with POs, PMs and Engineering team while work on designing and developing UAT test plans, test strategies and test cases to ensure high quality.

• Create test scripts and/or update the existing ones based on User’s requirements.

• Reported daily Manual regression results to technical and business stakeholder.

• Logged and Triage bugs with QC tool.

• Performed Web and Mobile /Tablet testing.

• Supported numerous important releases from start to finish to support new program functionality /features.

• Onsite field experience visiting T-Mobile Retail stores located across the country to train and guide store representatives and managers to become efficient in helping customers using new product tools

• Created documentation for our team test procedures.

• Mentored new hires about processes and onboarding training.

Lowe’s Companies, INC. Kirkland WA. July 2015/August 2016

QA Software Engineer

• Tasked with leading regression cycles for major releases.

• Worked with the project teams to identify new functionality and how it will affect existing code.

• Worked with the Automation team to identify new automation candidates for the regression suite.

• Reported daily regression results to technical and business stakeholders.

• Execute Manual and Automated regression testing.

• Created and run Regression Cycles accordingly with team needs.

• Set up bug triage meetings with QA developers to ensure all high and critical defects are fixed before the sign-off.

• Logged and Triage bugs with JIRA tool.

• Create test scripts and or update the existing ones based on User’s requirements.

• Performed Web and Mobile /Tablet testing for 3 e-commerce sites.

• Supported numerous important releases.

• Created documentation for our team test procedures.

• Mentored new hires about processes and onboarding training.

• Interviewed new hires.

Microsoft (QA 101 Consulting group) — Bellevue WA. November 2013/July 2015

Mobile Application Certification Tester.

• Testing Windows Phone devices (Windows Phone applications for 8.1. 8.0, and 7.5)

• Ensure that developers submit applications according to requirements, conduct certification testing against an established test plan and quality assurance in order to maintain the best end user experience. (Policy and technical testing).

• Executing test cases (Manual Testing).

• Localization Testing (English – Spanish).

• Logging defects using Microsoft Visual Studio (TFS) or Store Management Portal.

• Conducting Regression testing.

• Assisting with training for new testers.

• Performing other tasks as assigned.

Samsung — Bellevue WA. April 2013/November 2013

Mobile Device Tester (Spanish)

• Testing Android devices, Android smartphone applications.

• Requirements review.

• Test Case Writing in English and Spanish.

• Executing test cases (Manual Testing).

• Logging defects in excel format in English and Spanish.

• Meeting deadlines.

• Helping to train new testers.

• Performing other tasks as assigned.

ISoftStone — Kirkland, WA. September 2012/April 2013

Quality Assurance Training

QA-101 it’s an intense training class based on the current AT&T Mobility testing model. The course provided the concept and hand on approach to testing using the latest testing tools used by AT&T Mobility as well as a full understanding of the modern Software Development Life Cycle (SDLC) U Model (AT&T current testing Model), Waterfall / Agile - Scrum / Spiral.

Trained in requirements review included:

Wireframes, peer reviews and Ping Pong Flows

AT&T Mobility best practice testing methods and Test Case writing

AT&T Mobility defect logging, design and management

AT&T Mobility styled Triage and Issue Tracking.

Mercury Quality Center Trained

Entering Requirements

Mapping Requirements to Test Cases in the Test Plan

Writing test cases in Test Plan folder

Logging Defects in the Defect folder

Trained in the Current Testing style for AT&T Mobility standard

Demonstrated methodical, detail-oriented and thorough approach to all assignments /Homework while adhering to compressed timelines. Complete all assignments on or ahead of schedule.

Technology Summary:

Testing Tools:

Jira, NUnit, QA Web Portal, SourceTree, ran SQL queries, Inspect Element Console Tool, Microsoft Visual Studio, Store Management Portal, QC, Mozilla.


Attlassian-Confluence, MS Office Suite, MS Studio, Outlook, Word, Excel, Power Point.


ASPE-SDLC Training Agile Boot Camp, WA. 2016

ICAgile Certified Professional, Agile Fundamentals

QA-101 Software Testing, WA Kirkland WA. September – December 2012

Certificate, Software Quality Assurance Engineer

Instituto Universitario Nuevas Profesiones, Caracas-Venezuela 2000-2003

Foreign Trade, International Business Technical Degree, 2003

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