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Customer Analyst

Farmingdale, New York, United States
May 16, 2019

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Name: Latoya Madden

Address: New York, NY *****

Telephone: 631-***-****



Successfully worked with senior management in addressing Money Laundering issues and work to reach a resolution.

Additional skills: SARs, Lexis Nexis, Case Management Systems, Mantas, Actimize, Microsoft Office Suite- Word, Excel, and Outlook PowerPoint. Perform AML investigations using Lexis Nexis, West Law, World Check and OFAC hit list.


University of Northampton, Sept 2010 - Sept 2012

Juris Doctor

University of Northampton, Sept 2010 - Sept 2012

Leadership & Management

Professional Experience:

Mega Bank, NY June 2018 - Present

Sr. AML Compliance Analyst, Correspondent Banking


Review alerts generated from the Bank’s AML monitoring system Actimize and analyze questionable activity detected.

As an AML Analyst it is my primary duties to conduct complex data analysis using AML management tools and systems to detect patterns and trend consisted with money laundering.

Review, analyze escalation and alerts from the level one team, and prepare Suspicious Activity Reports (SAR).

Conduct in-depth research into customer accounts’, determine if activity is reasonable with the purpose of the account.

Handle a large workload with ability to complete the task correctly and efficiently with designated timeframes.

Prepare SAR forms and narratives following the guidelines prescribed by both the BSA department and FinCEN.

Analyze client data, documentation and negative news in order to determine client risk profile as established under the global KYC procedures. Review and approve high-risk account and PEP/negative news information.

Establish enhanced due diligence (EDD) and monitoring efforts or customers identified as high risk.

Perform independent analysis for cases involving suspicious activity including structuring, unusual transactions.

Manage cases of potentially suspicious activity from the AML monitoring system, including analysis of transactions.

Perform monthly review of new accounts, using system reports to ensure new account has appropriate risk ratings.

Conduct investigations into customer relationship with the ability to research counterparties and detect suspicious patterns/transactions and prepare an analysis.

Review and investigate Alerts generated by [Mantas]. Recognize red flags for wire cases.

Writing a comprehensive analysis of the account activity to support the disposition to close a case or escalate for further action.

Citigroup, New York

OFAC Sanction Risk Analyst March 2018 - June 2018


Research and verify parties involved in suspicious transactions against various database, Lexis Nexis, OFAC, World-check and internet searches. Clears alerts generated by AML software in accordance to established procedures.

Manage the day-to-day activities of the BSA Operations area, which includes OFAC, 314(a), 311 Special Measures, CTRs, CTR Exemptions, CIP, CDD, Beneficial Ownership, the Monetary Instrument Log, obtaining EDD documentation,

Responsible for reviewing and investigating escalated payments and or transactions which have been identified as containing potential matches against government Sanction list, OFAC, United Nations, European Union and others.

Checking the Treasury website and the 311 list for embargo and sanction countries entities and financial institutions.

Reviews and analyses suspicious activity, providing appropriate response and follow up on areas requiring attention.

Prepares suspicious activity report in compliance with established regulatory guidelines and time frames.

Block transactions from Russia, Iran, Iraq and other countries that are sanctioned by the US, UK and EU.

Conducting OFAC Sanction and Negative News screening and in department investigations.

Cross checking the screening results with customer documentation and other information sourced either internally or from approved third party sources/database. Monitoring daily batch screening alerts.

Lead investigations and or due diligence reviews where OFAC issues are present such as requesting information with relevant on-boarding and wire transactions, prepare OFAC report regarding blocked transactions.

Reviewing formation documents including Certificate of Incorporation, Articles of Organization and other legal formation documents as necessary.

Analyzed new prospective clients including enhanced due diligence synthesized finding and assessed risk levels.

Complete projects pertaining to client reviews such as periodic reviews, and PEP account reviews.

Cardworks Servicing, Long Island, NY July 2017 – Mar 2018

Compliance Analyst/ OFAC

Manage the fraud and money laundering investigations, provide advice, performed analysis and follow up.

Writing a comprehensive analysis of the account activity to support the disposition to close a case or escalate for further action.

Document and report the investigation findings and prepare case files for review (e.g. media search results, PEP search, review and analysis wire data, results from internal system searches etc.)

Conduct additional research/review of transactional history as necessary in determining the correct disposition for the Alerts.

Review and investigate transaction patterns utilizing the transaction monitoring tool, internal Customer Due Diligence tool and third party sources.

Document investigation steps performed, recommend cases for SAR/No SAR decisions and document the rationale for the ultimate decision reached.

Review potential matches against various regulatory watch lists and conduct additional research to ascertain validity of matches.

Review sanctions alert escalations from Operations and conduct sanctions alert reviews for batch monitoring.

Conduct research using internal and external sources to help determine potential suspicious activity and disposition adverse news.

Write SARs for the Transaction Monitoring Manager and BSA Officer review.

Respond to payment referrals to clear any potential hits to OFAC and other Sanctions list.

UK Law Associate, England Sept 2012 - June 2017

Anti-Money Laundering Compliance Analyst

Identify suspicious activity, unusual transaction patterns, and file suspicious activity report by using standard procedures.

Analyze transaction activity of correspondent banking transaction, draft due diligence and suspicious activity report.

Conduct enhance due diligence investigations of transaction and also examining the customer’s in high-risk jurisdictions.

Experience in reviewing customer transaction for potential suspicious activity and performing AML related investigation.

Conducting reviews and preparing SARS in compliance with established and regulatory guidelines and time frames.

Monitor and escalate anomalies and areas of notable deficiencies in the transaction monitoring space to the Transaction Monitoring Team Lead.

Provide the final disposition of the Alerts and close or escalate to a case. Operate OFAC desk and respond to real time wire transfer for OFAC related hits. Research and determine potential matches.

Communicate with correspondent banks on a consistent basis on OFAC failed inquiries. Requesting additional information, documents and providing updates.

Coordinate with paying and receiving department to ensure wire alerted OFAC are released and held on time.

Review sanction screening and negative news escalation arising from all aspect of KYC process including client onboarding or periodic reviews.

Training and Certifications:

FINRA: AML - Institutional: Exploring New Risk.

FINRA: Institutional - Customer Identification Procedures.

FINRA: Bank - Affiliated Broker Dealer Understanding Role

Reference available upon request

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