Cordova, TN 38016
A highly efficient Human Resources professional with extensive experience in payroll processing, benefits administration, employee relations and records maintenance. Possesses strong communication and human relations skills and complaint resolution. An effective team member who has the ability to prioritize and coordinate duties in an effective manner to achieve optimum results.
Well Child, Memphis, TN 2018 TO 2019
Provided human assistance to the Regional Human Resource Manager
Maintained confidential personnel files
Scheduled background screenings and drug screenings
Entered new hire data and information
Verified candidate professional references
Performed other duties as assigned
WILLIAMS SONOMA, OLIVE BRANCH, MS 2012 TO 2018
HR Specialist/Payroll Coordinator
Provided support for store locations regarding any associate changes that were required
Worked with the Corporate HR Partners to solve and update any issues that may arise daily
Prepped Store Associate Terms for imaging
Processed payroll for the distribution center employees for Memphis including other locations across the US.
Assisted with the peak season recruitment events and new hire processing
THYSSENKRUPP ELEVATOR, MEMPHIS, TN 2006 TO 2012
Processed payroll for field employee’s from several locations beginning with receipt of each location’s payroll
Made necessary corrections are made to the payroll and then imported from the local network to the payroll service provider
Prepared tax liabilities for each payroll by submitting the files to tax service provider. Created certified payroll reports from information for payroll jobs
Performed high volume data entry of employee information, which included electronic filing of the information.
hewitt Associates/Exult/International Paper, MEMPHIS, TN 1998 to 2006
Solutions Team Analyst (2005-2006)
Provided resolutions to International Paper Client inquiries
Received, resolved, and researched employee, HR, payroll and benefit issues which included FMLA, Workers Comp, 401K issues as well, through contact with the benefit providers.
Utilized queue management regarding case assignments, followed up status on open cases, and queue reporting
A.A.S., Business Administration, Haywood Technical Institute, Clyde, NC
A.A.S., Business Computer Programming, Haywood Community College, Clyde, NC
Microsoft Word, Excel, PowerPoint, Lotus Notes, Quick Books, Quicken, Ceridian, SAP, Oracle, GEAC, Lawson, Kronos, and Internet Explorer