Customer Service, Retail Manager, Executive Assistant,Xero Accounting
Resume:
CURRICULUM VITAE of Mosima Elizabeth Thema
Personal Details
Full Name
ID Number
Date Of Birth
Address
Languages
Email address
Cell number
EDUCATION
Date
Certificate
Institution
Subjects
Date
Degree
Institution
Courses
WORK EXPERIENCE
November2017-Present
Position
Duties
July 2017-October 2017
Position
Duties
June 2012-March 2017
Position
Duties
January 2011 -October 2011
Duties
June 2010-November 2010
Duties
Mosima Elizabeth Thema
27-September-1987
93 Richmond Street,
Goodwood, Cape Town.
Pedi, English, Tswana and Zulu
*********.******@*******.**.**
December 2005
Matriculation
Mathukana High School ( Limpopo)
Sepedi first Language HG, English HG, Economics HG Geography HG,
Biology HG, Mathematics SG, Physical Science SG.
2006-present
Bcom Economics
University of Limpopo (Limpopo).
International and Monetary Economics, Public Sector and Public Administration,
Marketing Management, Business Management, Commercial Law etc.
I have completed all my first, second and third year modules . I
I passed Accounting 101 with UNISA .Waiting for University of Limpopo for
accreditation.
Blu-Vine Technologies ( Audio Video conferencing and IT Solutions)
Executive Assistant
Managing the senior management’s diary
Planning and organising meetings and events
Taking dictation
Typing Documents
Preparing and issuing of quotes, purchase orders, tax invoices on Xero
Software (Knowledge of Xero Accounting Software)
Bookkeeping and managing petty cash
Answering the telephone and greeting clients
Maintain and monitor office equipment
Liaising with Clients
Traffic Brand-Digital Advertising Agency ( maternity cover)
Receptionist
Answering the telephone/switchboard
Managing Petty cash
Invoicing and preparing quotes with Harvest software
Greeting Clients
Administrative duties-Bookkeeping
Assisting senior management with occasional personal errands
Receive and sort mails and deliveries
Startline-Powersport parts and accessories (Long retail hours)
Retail manager
Analyzing sales figures and forecasting future sales.
Completing store operational requirements by scheduling and assigning
employees, following up on work results. Managing and motivating staff to
increase sales and ensure efficiency. Ordering stock from the warehouse and
maintain stock levels. Arranging courier services.
Maintaining professional knowledge by attending educational workshops.
Recording sales figures on a spreadsheet and submitting them to national
manager. Writing store monthly report and expenses report and submitting it
to the national manager.
Customer service: Assisting customers with product selection,
Dealing with customer complaints, answering customer’s email and
telephone calls, arranging delivery dates for large stock.
Merchandising duties: Ensure neatness in product display, layout of the shop,
timely stock replenishment and keeping the sales counter clean.
Financial duties: Daily cash-up. Processing client payment cash/speed point
and banking weekly sales turnover.
Admin Support at Nam and Associates (contract)
Preparation of Income sheet and Balance statements for primary schools
And pre schools
Answering the telephone
Filling and typing documents
Managing petty cash
Ensuring that the office is tidy at all times
Computer Laboratory Assistant at University of Limpopo
Assisting computer users with all the application software
Monitor computer equipment
Ass
January-December 2009
Duties
ACHIEVEMENTS
BLU-VINE TECHNOLOGIES
Mentor at University of Limpopo (Volunteering)
Assisting first year students with social and academic needs and
Adjusting to University life
Completed a Certificate in Xero Bookkeeping course
TRAFFIC BRAND
MSIMBI TRAINING
UNIVERSITY OF LIMPOPO
CAUTIOUS TRAINING ACADEMY
RUMA TECHNOLOGY & BUSINESS COLLEGE
MATHUKANA SECONDARY SCHOOL
REFERENCES:
1.Nadia De Vries
Financial Director
Traffic Brand
2. Ms. Noma Dlamini
Manager
STARTLINE
3. Ms. Hilda Rachidi
Supervisor
NAM & ASSOCIATES
Certificate in Google Analytics for Beginners
Customer Service and Supervisory Certificate.
Certificate for participation in Black Management Forum for student chapter (BMFsc)
Call Centre Certificate (Inbound call center, Outbound call center and
Customer Service)
Computer Literacy : Microsoft word, Microsoft Excel, PowerPoint, Outlook
Exceptional student in cooperation, discipline, punctuality, art.
Contact this candidate