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Customer Service, Retail Manager, Executive Assistant,Xero Accounting

Location:
Cape Town, Western Cape, South Africa
Salary:
8500
Posted:
May 16, 2019

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Resume:

CURRICULUM VITAE of Mosima Elizabeth Thema

Personal Details

Full Name

ID Number

Date Of Birth

Address

Languages

Email address

Cell number

EDUCATION

Date

Certificate

Institution

Subjects

Date

Degree

Institution

Courses

WORK EXPERIENCE

November2017-Present

Position

Duties

July 2017-October 2017

Position

Duties

June 2012-March 2017

Position

Duties

January 2011 -October 2011

Duties

June 2010-November 2010

Duties

Mosima Elizabeth Thema

870**********

27-September-1987

93 Richmond Street,

Goodwood, Cape Town.

Pedi, English, Tswana and Zulu

ac9d5c@r.postjobfree.com

076-***-****/ 082-***-****

December 2005

Matriculation

Mathukana High School ( Limpopo)

Sepedi first Language HG, English HG, Economics HG Geography HG,

Biology HG, Mathematics SG, Physical Science SG.

2006-present

Bcom Economics

University of Limpopo (Limpopo).

International and Monetary Economics, Public Sector and Public Administration,

Marketing Management, Business Management, Commercial Law etc.

I have completed all my first, second and third year modules . I

I passed Accounting 101 with UNISA .Waiting for University of Limpopo for

accreditation.

Blu-Vine Technologies ( Audio Video conferencing and IT Solutions)

Executive Assistant

Managing the senior management’s diary

Planning and organising meetings and events

Taking dictation

Typing Documents

Preparing and issuing of quotes, purchase orders, tax invoices on Xero

Software (Knowledge of Xero Accounting Software)

Bookkeeping and managing petty cash

Answering the telephone and greeting clients

Maintain and monitor office equipment

Liaising with Clients

Traffic Brand-Digital Advertising Agency ( maternity cover)

Receptionist

Answering the telephone/switchboard

Managing Petty cash

Invoicing and preparing quotes with Harvest software

Greeting Clients

Administrative duties-Bookkeeping

Assisting senior management with occasional personal errands

Receive and sort mails and deliveries

Startline-Powersport parts and accessories (Long retail hours)

Retail manager

Analyzing sales figures and forecasting future sales.

Completing store operational requirements by scheduling and assigning

employees, following up on work results. Managing and motivating staff to

increase sales and ensure efficiency. Ordering stock from the warehouse and

maintain stock levels. Arranging courier services.

Maintaining professional knowledge by attending educational workshops.

Recording sales figures on a spreadsheet and submitting them to national

manager. Writing store monthly report and expenses report and submitting it

to the national manager.

Customer service: Assisting customers with product selection,

Dealing with customer complaints, answering customer’s email and

telephone calls, arranging delivery dates for large stock.

Merchandising duties: Ensure neatness in product display, layout of the shop,

timely stock replenishment and keeping the sales counter clean.

Financial duties: Daily cash-up. Processing client payment cash/speed point

and banking weekly sales turnover.

Admin Support at Nam and Associates (contract)

Preparation of Income sheet and Balance statements for primary schools

And pre schools

Answering the telephone

Filling and typing documents

Managing petty cash

Ensuring that the office is tidy at all times

Computer Laboratory Assistant at University of Limpopo

Assisting computer users with all the application software

Monitor computer equipment

Ass

January-December 2009

Duties

ACHIEVEMENTS

BLU-VINE TECHNOLOGIES

Mentor at University of Limpopo (Volunteering)

Assisting first year students with social and academic needs and

Adjusting to University life

Completed a Certificate in Xero Bookkeeping course

TRAFFIC BRAND

MSIMBI TRAINING

UNIVERSITY OF LIMPOPO

CAUTIOUS TRAINING ACADEMY

RUMA TECHNOLOGY & BUSINESS COLLEGE

MATHUKANA SECONDARY SCHOOL

REFERENCES:

1.Nadia De Vries

Financial Director

Traffic Brand

021-***-****

2. Ms. Noma Dlamini

Manager

STARTLINE

083-***-****

3. Ms. Hilda Rachidi

Supervisor

NAM & ASSOCIATES

083-***-****

Certificate in Google Analytics for Beginners

Customer Service and Supervisory Certificate.

Certificate for participation in Black Management Forum for student chapter (BMFsc)

Call Centre Certificate (Inbound call center, Outbound call center and

Customer Service)

Computer Literacy : Microsoft word, Microsoft Excel, PowerPoint, Outlook

Exceptional student in cooperation, discipline, punctuality, art.



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