Manager Customer Service

Curriculum Vitae

Riccardo Phasha

*** ******* ****** ******

Watervalspruit Sky City

Alberton, 1445

South Africa

+27 (0-71-253-****/066-***-****

**************@*****.***

Makanyoge Riccardo Phasha

PERSONAL INFORMATION

Identity Number : 860-***-**** 084

Nationality : South African

Languages : English (Proficient)

Sepedi (home Language)

Gender : Male

Driving Licence : C1 Code 10 and Pdp

EDUCATION

Secondary Studies:

Name of School : Realogile School

Year : 2004 - 2008

Subject : Mathematical Literacy

Business Economics

Economics

Music

Sepedi

English

Life orientation

Last grade passed : 11

WORK EXPERIENCE

Uber Driver

Title : Driver (With Code 10 and PdP)

Date : 05 February 2018 – Current

Duties:

- Pick up and deliver passengers to their destinations in a safe and efficient manner

- Communicate with passengers, offering a safe and welcoming ride to their destination

- Taking the fastest and safest route.

- Helping to load and unload the vehicle.

- Keeping my vehicle clean and in good working order.

Dis-Chem, Morning Side And Sandton

Title : Receiving Manager

Date : 02 October 2016 – 31 January 2018

Duties:

-In charge for directing distribution services.

- Supervising staff, implementing procedures, controlling stocks, coordinating warehouse operations, training employees, and budgeting.

-Responsible for custody and safekeeping of receiving area

-Oversee receiving, incoming inspections (when required), stocking, keeping receiving records, and forwarding relevant information to Purchasing (Procurement) for vendor payment

-Perform other job-related duties, as needed

Dis-Chem, Athol

Title : Assistance Receiving Manager/ Acting Receiving Manager

Date : 01 June 2012 – 29 September 2016

Duties:

-Count and weigh/measure items of incoming items to verify information against invoices, orders, verify receipts and log them according to required procedures

-Examine and unpack incoming goods; record shortages and reject damaged items, and responsible for monitoring the returns process utilizing the SAP system to maintain accurate inventory records

-Route items to various departments/floor and Collaborate with our marketing department to develop a schedule for assembling and displaying products on the sales floor

-Compare packing lists to company purchase orders and ensure that the products in each delivery match the packing list

-Investigate and resolve situations where items received are not properly documented in the daily receipt log

-Cooperate with representatives from other departments in the organization to provide warehouse information as requested

Title : Merchandiser

Date : 01 June 2012 – 01 June 2014

Duties:

-Coordinating with the retail team to make sure that the sales floor shelves attract attention.

-Make sure that the warehouse shelves are fully stocked.

-Offer customer service to our retail store owners by answering questions and tracking down lost orders.

-Assist customers to get the products they need.

Toys R Us, Woodmead

Title : Salesman, Warehouse and Merchandiser

Duration : 2 years

Duties:

-Welcomes customers by greeting them; offering them assistance.

-Directs customers by escorting them to racks and counters; suggesting items.

-Advises customers by providing information on products.

-Helps customer make selections by building customer confidence; offering suggestions and opinions.

-Documents sale by creating or updating customer profile records.

REFERENCES

DisChem, Maponya Mall

Sandile Sokobo

Receiving Manager

+27(0) 10 003 7090 /+27 (0-73-518-****

Pick’n’Pay, Chilli Lane

Lerato Mametja,

Cash Officer

+27 (0-11-234-**** (w)/ 078-***-****

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