B.Tech with 7+ years of experience in System & SAS Administrator

Kalpesh Deepak Bagul

Mobile: +91-876*******.

E-mail: *******.*****@*******.***

Seeking career enrichment in a challenging environment demanding all my skills and efforts to explore and adapt myself in different fields and realize my potential where I get the opportunity for continuous learning and share my knowledge to the benefit of the organization.

Abridgement Professional

B.Tech with 7+ years of professional experience in Systems and SAS Administrator.

Experience in SAS Enterprise BI Server with a strong background in Windows/ UNIX Systems Administration.

Having knowledge of SAS server installation and configuration related process & troubleshooting.

Extensive hands on experience in SAS BI 9.3, & 9.4 platforms, including SAS Metadata Server, SAS Workspace Server, SAS Visual Analytics Administrator, SAS Object Spawner, SAS Stored Process Server, SAS Connect Server, SAS OLAP Server, SAS Information Delivery Portal, SAS Management Console, Enterprise Guide, Enterprise Miner, OLAP Studio, Data Integration Studio, Web Report Studio, OLAP Viewer for Java, SAS Web Infrastructure Platform.

Highly experienced in working with Relational Database Management Systems like Oracle, DB2, SQL Server and Teradata.

Good understanding of the SAS Server Tier and SAS Middle-Tier Architecture with excellent troubleshooting skills.

Product worked on SAS BI Server, Microsoft Server, Linux Server, UNIX Server, Microsoft Exchange Server, Citrix, Firewall, Antivirus Server, Backup Server, NAS Device, File Auditing Server, and CISCO Product.

Detail oriented with an analytical bent of mind and positive attitude.

Proficiency at grasping the technical concepts quickly and utilizing it in a productive manner.

Excellent Installation & Configuration experience of SAS BI Server on Enterprise Windows and UNIX environment.

Good knowledge on tuning the SAS Management console & Business Intelligence Server Platform to optimize the Server Performance.

Troubleshooting and Root Cause Analysis for SAS as well as UNIX and windows platform.

Experienced on SAS metadata management using ACL, Groups & authorization tabs.

Experienced on Updating patches, hot fixes & License keys on all SAS Servers

Responsible for System Monitoring (Disk I/O, Memory, CPU Utilization) of each server. Reporting and Controlling SAS Server usage.

Good working knowledge on SAS EG, DI, Base SAS, Advance SAS, SAS/SQL, SAS/MACRO, SAS/GRAPH, SAS/STAT, SAS/ODS, SAS/REPORTS, Excel etc.

Interacted with the internal client to understand the customers’ requirements.

Conducting in-depth and detailed business analysis to provide insights, root causes for business.

Program for SAS data validation checks and listings to identify data discrepancies.

Program SAS checks to integrate and reconcile data from external sources.

Responsible for understanding issues and translating them to technical requirements.

Following Change management process like RFCs and CRs,

Career Contour

Datamatics Global Services Limited.

Datamatics is a global provider of Consulting, Information Technology, Data Management, and Business Process Management services to several Fortune 500 companies. Datamatics has a fully integrated offering to support digital transformation of organizations through Smart Processes, Smart Systems, Smart Devices, and Smart Data. These solutions are powered by Robotics, Artificial Intelligence, and Machine Learning algorithms, which offer improved business efficiency in the interconnected world. The core operation of Datamatics is built around “Data to Intelligence,” wherein Datamatics leverages data to extract intelligence and patterns thereby facilitating smarter and quicker decision-making.

Datamatics has adopted the highest standards of service quality and operational excellence, enabling its clients across a wide range of industries to transform into a truly digital, data driven enterprise. Its customized solutions help enterprises maximize productivity, improve speed and accuracy. Headquartered in Mumbai, the company has a presence across America, Australia, Asia, and Europe.

Consultant - May 2017 - Till

Project #: From May 2017 to April 2019

Title : CCAR FRY-14 A Capital planning and Management (SAS CPnM & WB)

Role : SAS Consultant ( Administrator)

Role & Responsibilities:

Architecture, Installation and Configuration of SAS 9.4 M3 on Linux environment.

Creation of SAS Software depot and prepared the system to meet all the pre-requisite

Implemented OS level securities with different OS groups and ACLs.

Implemented PAM authentication using centrify with Active directory.

License renewal and applying hotfixes as recommended by SAS technical support

Perform Level 2 support for all SAS jobs and advice the users about the issue and the fix.

Managing SAS Server administration & various tools like SAS VA, SAS EG, SAS FM, SAS data integration studio, work with the help of using SAS Management Console & SAS Environment manager.

Starting & stopping SAS server on weekly basis through standard process for improving better performance of server.

Managing and administering all SAS users and group accounts, roles, permissions & Support end users with access and connectivity related issues.

Deploying the Jobs using DI Studio.

Manage system security and permissions.

Installing & configure SAS clients tools on user system.

Troubleshooting problem related to SAS products (EG, FM, VA).

Coordinating with developers and business users for Daily Routine issue related to SAS.

Monitoring Server (Linux) space and memory for better performance.

Monitor the tickets and troubleshoot/Resolve user incidents(Using Service Now ticketing tool)

Supervise SAS admin email bucket and troubleshoot with timely respond

Attend meeting with SAS Users in order to resolve their day-to-day SAS issues/special requests.

Work/Co-ordinate with IT/Support teams to gain necessary approvals as part of company rules and policies in order to provide user permissions.

Ensure user's new library requests are considered and create libraries according to their project needs by using SMC and test their libraries from Enterprise Guide with through test process.

Resolve end users logging issues while connecting to the SAS Servers

On boarding new users on to the SAS platform by requesting for a UNIX ID and setting up the user on the SAS Metadata with security implemented on the directories on the UNIX side.

Coordinate with the users and SAS support in reporting any bugs or resolving any issues.

Identify peak and non-peak production hours and schedule activities accordingly

Build Knowledge base articles for SAS while troubleshooting on day to day basis and update in share point portal for future references

Work as a One Point Contact for Project SAS Admins and take their requirements (Example: Additional Disk space to their current project) and drive with IT support teams to ensure they get on time.

Middleware Information Technology Services Private Limited.

Middleware is a system Integrator and operates in IT infrastructure space. The organization is having Head Quarter in South India. Middleware has IT Professionals who are certified on various infrastructure & BI products. The Company's strengths lies principally in trading, designing IT Infrastructure and implementing of industrial IT Products, management and execution of IT projects, sourcing, installation and servicing of technology based Servers & Systems and represents global technology leaders, serving diverse industrial sectors and applications.

Assistant Manager (SAS Administrator) Nov 2015 – May 2017

Role & Responsibilities:

Research and recommend innovative and where possible automated approaches for administration efficiency.

Managing SAS Server administration & various tool like SAS EG, SAS E-Miner, SAS OLAP cube studio, SAS info map studio, SAS data integration studio, SAS Web report studio, SAS BI dashboard and SAS information delivery portal work With the help of using SAS Management Console & SAS Environment manager.

Starting & stopping SAS server on weekly basis through standard process for improving better performance of server.

Download & installed SAS Hot Fix in production server using SASHFADD deployment tool.

Managing and administering all SAS users and group accounts, roles, permissions & Support end users with access and connectivity related issues.

Creation of Base and external source libraries with concerned (Oracle, SQL) servers.

Manage system security and permissions.

Installing & configure SAS clients tools on user system.

Troubleshooting problem related to SAS products (EG, BI, E-Miner).

Coordinating with developers and business users for Daily Routine issue related to SAS.

Manage data in Libraries, Maps and manage the metadata server

Monitoring Server (Linux) space and memory for better performance.

Involved in the process of planning for installation of SAS 9.4

Monitor the tickets and troubleshoot/Resolve user incidents

Supervise SAS admin email bucket and troubleshoot with timely respond

Attend meeting with SAS Users in order to resolve their day-to-day SAS issues/special requests.

Help End user code level problems over telephone or by providing in-person support.

Work/Co-ordinate with IT/Support teams to gain necessary approvals as part of company rules and policies in order to provide user permissions.

Ensure user's new library requests are considered and create libraries according to their project needs by using SMC and test their libraries from Enterprise Guide with through test process.

Resolve end users logging issues while connecting to the SAS Servers

On boarding new users on to the SAS platform by requesting for a UNIX ID and setting up the user on the SAS Metadata with security implemented on the directories on the UNIX side.

Coordinate with the users and SAS support in reporting any bugs or resolving any issues.

Identify peak and non-peak production hours and schedule activities accordingly

Build Knowledge base articles for SAS while troubleshooting on day to day basis and update in share point portal for future references

Work as a One Point Contact for Project SAS Admins and take their requirements (Example: Additional Disk space to their current project) and drive with IT support teams to ensure they get on time.

Implemented Scripts that automated User's /work file system thresholds and email to SAS Admins as a pro-active initiatives in order to free up the space

Visog Global IT Solutions Private Limited.

Visog Global IT Solutions Pvt Ltd. is established in 2008. Visog Global IT Solutions is an emerging IT services and Consultancy, headquartered in Hyderabad. Visog is one of the fastest growing IT Services, Consulting, Recruitment and Outsourcing Company. Visog delivers insight and intelligence to the institutional investing community through a comprehensive, global database and cloud-based analytics technology. As institutional portfolios increasingly diversify holdings, a single source of data, analysis and reporting like that offered uniquely by visog becomes an essential foundation for efficient investing.

System Administrator (TL) Jun 2009 – Jan 2011

Role & Responsibilities:

Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates, and patches.

Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.

Monitor networks to ensure security and availability to specific users.

The setup and maintenance of new infrastructure of Linux, Windows 2003, Windows 2008 R2 Server Edition, Domain Controller, DNS Servers, DHCP Servers, File Server, Microsoft Exchange Server, Citrix, Coordinating with different lines of services with SLA.

Creating Group Policies and implementation as per standard procedures.

AD Replication monitoring and regular health checks to be performed.

RAID Configurations and Disk management utilities tools.

Perform Security Health Check of Windows servers & Linux server and other compliance related activities.

Quarterly / half yearly password maintenance and scheduling

Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

Cybersoft Systems India Private Limited.

Cyber Soft Systems is one of the first few staffing organizations in India. Cybersoft has more than 250 engineers who are certified on various infrastructure products. Cybersoft is a well-known organization catering to over 200 clients across India for IT consulting, product development, and staffing services. It’s corporate office in Hyderabad. Cybersoft has successfully recruited all level of professionals working across various IT verticals like SAP, Mainframe, PeopleSoft, Web Technologies, Microsoft Technologies, Oracle Applications, DBMS, DW/BI, and Lotus Notes etc.

SR. Customer Support Engineer Feb 2006 – Jun 2009

Role & Responsibilities:

Handling Single point of contact for end user to receive support and maintenance for computers and network system.

Installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal workstation performance.

Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime.

Troubleshooting network connectivity in a LAN/WAN environment

Works with vendor support contacts to resolve technical problems with Desktop computing equipment and software

Installing new software & hardware

Installing new hardware (servers, printers, computer workstations etc.)

Setting up user accounts, permissions and passwords

Overseeing security of all systems, especially the internet and installing antivirus protection

Fixing network faults

Network maintenance

Technical support for people using the network

Training staff on new systems

Day to day admin and monitoring of network use

Planning future improvements, suggesting IT solutions to business problems

Making sure all IT meets industry standards

Academic Credentials

2011– 2015 SunRise University Rajasthan India

Bachelors of Technology – Computer Science.

2003– 2005 N.G. Acharya & D.K. Marathe College of Arts Science & Commerce. Mumbai India

H.S.C. in Science

March -2003 Dyan Mandir High School. Kalyan India

S.S.C

Communication Address

Residential: Vijay Mansion, Building No.31/6,

Near Canara Bank, Kurla, Mumbai-

400070.

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