Dear Sir / Madam,

I am a recently qualified customer service agent and would like to fulfill my dream and pursue a career in the world of aviation.

As detailed in my Curriculum Vitae and supporting documentation, I meet all the requirements specified for the advertised position and would really appreciate you considering me for the position.

Thank you for taking the time to review my CV and I look forward to meeting with you in the near future.

Kind Regards,

Lufuno

PERSONAL PROFILE

ID Number : 970**********

Nationality : South African

Gender : Female

Marital Status : Single

Dependants : Father

Driver’s licence : None

Criminal record : None

Health : Good

Languages : English, Tsvenda, Zulu

EDUCATIONAL QUALIFICATIONS

CURRENT STUDIES

COURSE NAME : Passenger Ground Handling / Customer Services

ORGANISATION : EPT Aviation Training Pty (Ltd)

DATE COMPLETED : 24thth April – 12th May 2017

SUBJECTS : Aviation General, Codes and Abbreviations

Airline Terminology

Travel Documentation

Baggage Handling, Airport Environment – Hazards and Risks & Basic Ticketing

Aviation Medicine, HIV & AIDS and Handling of passengers with Special Needs

Dangerous Goods

Security Awareness

Interviewing Skills

Customer Resource Management, Conflict Management, Cultural Diversity

SECONDARY EDUCATION

High School: MH Joosub Technical Secondary School

Highest standard passed: Grade 12

Subjects: English

Afrikaans

Life Orientation

History

Life Sciences

Business Studies

Maths Literacy

WORK EXPERIENCE

COMPANY: Tshabalala Bottle Store

Title: Cashier

Primary Roles & Responsibilities: Serving customers

SUPPORTING DOCUMENTATION

Copy of Identity Document

Copy of Matric Certificate

Copy of EPT Aviation Training Certificate

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