Medical Nurse
Resume:
Teresa Callan
El Paso, Texas *****
(M) 915-***-****
ac9cvy@r.postjobfree.com
PROFESSIONAL SUMMARY
FNP-C with superb interpersonal and leadership skills seeks clinical position to employ extensive experience in leadership, critical care, trauma care and trauma quality improvement. Recognized for exceptional patient care, staff management and department leadership with proven expertise in:
KEY ACHIEVEMENTS
Director of Pediatric Services
Established a new pediatric service line at Las Palmas Medical Center in El Paso, TX.
Responsible for all department operations and oversight to include financial accountability, problem resolution and strategic planning.
Developed pediatric quality and process improvement planning and execution.
Implemented pediatric patient satisfaction program.
Physician relations liaison.
Critical Care
Provided care of critically ill patients across the lifespan with multi-system pathology requiring advanced, critical care and trauma care skills.
Ongoing training and development of staff in critical care/trauma nursing.
Training / Communications
Established in-house training and development of staff with emphasis on outcome oriented goals
Served in communications role to facilitate interactions between hospital departments,
physicians, patients and families.
General Management
Oversight and execution of all human resource functions from recruitment of professional staff to ongoing development to ensure staff retention.
Hired key personnel to improve the performance and credibility of the department.
Defined departmental goals and metrics to measure performance.
Defined job descriptions for existing positions.
EMPLOYMENT HISTORY
January 2015- March 2019
Trauma Program Quality Coordinator, Las Palmas Medical Center (Level III Trauma Center)
Full Time- 40 hours/week
Recruited for and successfully elevated LPMC Level IV trauma center to a Level III designation through implementation of concurrent patient performance improvement, daily trauma patient rounds, advanced trauma training of all nursing staff (ED, ICU, Ortho-surgical) and establishment of 24/7 orthopedic and Neurosurgical services.
Respond and assist in care of all higher level trauma activations in the ED.
Identify PI issues and elevate for departmental, Hospital Quality and/or peer review.
Prepare power point/case presentations for Trauma Executive Session Peer Review.
Follow-up and loop closure on Trauma Executive Session recommendations.
Daily rounds and documentation on all admitted trauma patients.
Case management of all admitted trauma patients.
Ongoing trauma education for all ED and ICU staff to include annual mandatories and with introduction of new policies, protocols and equipment.
Review and develop trauma protocols and policies on an ongoing basis.
Member of Border Regional Advisory Council on Trauma and Emergency Healthcare.
Assist with maintaining trauma certification in coordination with Trauma/Education Coordinator.
Collect data for the quality control program and participate in the organization’s overall quality control program.
Monitor performance of hospital staff involved with the care of trauma patients through established indicators.
Monitor trauma patient outcomes; evaluate for trends.
Coordinate with physicians, nurses, and other in-hospital staff and outside providers to evaluate and address specific patient care issues.
Assist the Trauma Medical Director, Trauma Administrative Director and hospital administration in the development, implementation and evaluation of a quality plan that is multi-disciplinary, and evidence based, patient-outcomes focused.
March 2011- January 2015
Trauma Program Quality Coordinator, Del Sol Medical Center (Level II Trauma Center)
Full Time- 40 hours/week
Respond and assist in care of all higher level trauma activations in the ED.
Daily rounds and documentation on all admitted trauma patients.
Case management of all admitted trauma patients.
Ongoing trauma education for all ED and ICU staff to include annual mandatories and with introduction of new policies, protocols and equipment.
Review and develop trauma protocols and policies on an ongoing basis.
Member of Border Regional Advisory Council on Trauma and Emergency Healthcare.
Assist with maintaining trauma certification in coordination with Trauma/Education Coordinator.
Collect data for the quality control program and participate in the organization’s overall quality control program.
Monitor performance of hospital staff involved with the care of trauma patients through established indicators.
Monitor trauma patient outcomes; evaluate for trends.
Coordinate with physicians, nurses, and other in-hospital staff and outside providers to evaluate and address specific patient care issues.
Assist the Trauma Medical Director, Trauma Administrative Director and hospital administration in the development, implementation and evaluation of a quality plan that is multi-disciplinary, and evidence based, patient-outcomes focused.
January 15, 2009-February 15, 2010 Staff Nurse ICU, William Beaumont Army Medical Center
Full Time-40 hours/week
Provide care of critically ill patients with multi-system pathology to include Medical ICU,
Surgical ICU, Neuro ICU and Cardiovascular ICU employing advanced nursing skills and best practice.
Develop and lead implementation of care plan for critically ill patients. Comprehensive plan
is developed to address a variety of diagnosis.
Administer conscious sedation during endoscopy procedures and recover patients post procedure.
Precept RN and LVN nursing students and assist in curriculum development for ICU orientation/training.
October 15, 2002 –January 8, 2009 Staff Nurse ICU, Del Sol Medical Center
Full Time- 40 hours/week
Provide care of critically ill patients with multi-system pathology employing advanced nursing skills and best practices.
Develop and lead implementation of care plan for critically ill patients. Comprehensive plan is developed to address a variety of diagnosis.
Serve as relief charge nurse and assume responsibility for supervision of all staff assigned to day shift, patient assignments, coordination of physician rounds, bi-weekly discharge planning, daily chart audits, equipment safety checks, supervision and coordination of codes within the department.
February 7, 1996- October 1, 2002 Director of Pediatric Services, Las Palmas Medical Center
Full Time- 40 hours/week
Developed and implemented a new pediatric services department in an adult patient full-service hospital.
Recruited and trained staff for 21 bed Pediatric Department and eight bed Pediatric Intensive Care Unit.
Supervised and delivered Pediatric Outpatient Services to include outpatient antibiotic therapy, immunizations and newborn follow-up assessment.
Developed and monitored performance improvement objectives within the services provided.
Monitored and coordinated patient care with Case Management to improve continuity of care, reduce length of stay and improve patient outcomes.
Accountable for daily operations to include staffing, financial outcomes, problem resolution, physician relations, patient satisfaction, employee satisfaction and human resource functions.
Accountable for directing the practice of professional nursing and support positions within the services provided.
Accountable for twenty-four hour coverage and problem resolution to the services provided.
Relief House Supervisor.
May 15, 1989- January 15, 1996 Charge Nurse Pediatrics, Sierra Medical Center
Full Time-36 hours/week
Supervised and coordinated all staff assigned to day shift.
Coordinated and delivered communication of relevant information related to the patient care process.
Provided feedback to the Nurse Manager regarding patient care, budgetary and strategic planning opportunities for improvement.
Provided leadership and direction to all disciplines assigned to health care team.
Designated preceptor for graduate and new staff.
EDUCATION, CERTIFICATIONS, AND HONORS
University of Texas at Arlington MSN, FNP-C (2018)
B.S. in Nursing, University of Texas at El Paso (1989)
CEN, ACLS, PALS, TNCC, CPR Certified
Bilingual Professional: English/Spanish
Sigma Theta Tau Honor Society
Golden Key National Honor Society
PROFESSIONAL REFERENCES
Dr. Bruce Applebaum
General Surgery, Trauma Surgery
Marcus Colker, FNP-C
LPMC Trauma Program Director
Paige Bedell-Wingfield, APN-C
Del Sol Medical APN
Gloria Almeida, FNP-C
Las Palmas Medical
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