Customer Service Manager
Resume:
Finessa Johnson
**************@*****.*** 903-***-****
Objectives
To be an asset to an organization by delivering outstanding customer service in a fast-paced, competitive environment, and to always bring strong presentation, analytical and problem solving skills to the table.
Education
BBA, Management – Texas A&M Commerce anticipated August 2019
Employment
Terrell Senior Terraces
Auditing and Book keeping Consultant
September 2017 to March 2019
Ensure Account Accuracy
Post all payments and income received timely and efficiently
Post all move out charges, statements, and security deposit refunds
Auditing residents files quarterly for accuracy and required documentation
Mega Fluids
Accounts Receivable
June- 2010 to January 2016
Paid Creditors
Applied Outgoing Payments to vendors and employees using Navision Software
Established and maintain close relationships with new and existing customer to increase business satisfaction and product sale
Resolve payment discrepancies by performing investigations and accounts reconciliation
Prepare employees deductions by ensuring payments are received and reconciled correctly for payroll
Assistant Manager
September-2014 to January 2016
Ensured the efficient and safe operation of all material handling equipment
Gathered and maintain all data records relative to shipping documents
Coordinated and/or checked in product returns and updated inventory balances on hand.
Managed payroll to control hours and company cost effectively
Managed 20 employees
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