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Customer Service Manager

Canton, Texas, United States
May 12, 2019

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Finessa Johnson 903-***-****


To be an asset to an organization by delivering outstanding customer service in a fast-paced, competitive environment, and to always bring strong presentation, analytical and problem solving skills to the table.


BBA, Management – Texas A&M Commerce anticipated August 2019


Terrell Senior Terraces

Auditing and Book keeping Consultant

September 2017 to March 2019

Ensure Account Accuracy

Post all payments and income received timely and efficiently

Post all move out charges, statements, and security deposit refunds

Auditing residents files quarterly for accuracy and required documentation

Mega Fluids

Accounts Receivable

June- 2010 to January 2016

Paid Creditors

Applied Outgoing Payments to vendors and employees using Navision Software

Established and maintain close relationships with new and existing customer to increase business satisfaction and product sale

Resolve payment discrepancies by performing investigations and accounts reconciliation

Prepare employees deductions by ensuring payments are received and reconciled correctly for payroll

Assistant Manager

September-2014 to January 2016

Ensured the efficient and safe operation of all material handling equipment

Gathered and maintain all data records relative to shipping documents

Coordinated and/or checked in product returns and updated inventory balances on hand.

Managed payroll to control hours and company cost effectively

Managed 20 employees

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