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Customer Service Sales

Calgary, Alberta, Canada
May 11, 2019

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Phone: 403-***-****


Address: PO Box 457, 58 Hastings Street N,

Bancroft ON, K0L 1C0




• Demonstration of corporate support in order to

meet the goals/vision of business operations

• Proven skills in problem solving, critical

thinking, and leadership

• Excellent analytical and reporting skills

combined with proficient verbal and written


• Excellent customer service skills and


• Strong time management and

organizational skills

• Work well under pressure in a team

environment or independently

• Excellent Computer Skills

Relevant Work Experience

HSE Manager / Fort Mckay Enterprises Ltd., Fort McMurray AB

• Led the company through an extensive safety audit for an essential safety certification (COR) and passed the audit with a score of 98% (previous 80%)

• Development, implementation, and management of HSE programs, procedures and policies

• Inspect and evaluate employees, workplace environments, equipment, and practices, in order to ensure compliance with safety standards and government regulations

• Measure the organizations HSE management systems against industry and partnership standards. Provide feedback and suggestions to improve or compliment the implemented system

• Meeting with clients and completing bid packages to secure new work for the company based on demonstrating outstanding company safety performance

• Implementation and coordination of worker HSE training Residential Support Worker / Community Living Alternative Services, Cochrane AB

• 4+ years’ experience caring for and living with adults with mental disabilities, such as autism and FAS in their group homes

Online Sales Associate / Best Buy Canada

• Received store pick up orders from customers by phone or online and retrieved the items for pick up.

• Assisted customers on the phone and in store.

Sales Associate/ Ski Cellar Snowboard

• Customer Service representative for retail sales and rentals.

• Reliable and punctual employee trusted with cashing out tills and closing the store. 2


Business Administration

• Currently pursuing a Business Diploma at Loyalist College majoring in Human Resources. National Construction Safety Officer

• A Certification emphasizing knowledge in various construction-related health & safety management skills and principles


• A certification that is designed to provide participants with the knowledge and skills to manage many medical and trauma-related emergencies.

High School Diploma

• Took a wide variety or courses such as drafting and design, welding, and religious studies. Various Certificates

• Health Care Provider Level First Aid + AED + CPR

• Principles of Health and Safety Management

• WHMIS and TDG Instructor

• International Trauma Life Support

• H2S Alive

• Suicide Prevention

• Abuse and Positive Practices

• Medication Administration


Humanitarian Work

• Constructed houses for the less fortunate in the Dominican Republic

• Assisting seniors at the Bow Valley Manor located in Calgary AB

• Preparing and serving meals at local homeless shelters

• Various volunteer work at the Calgary Drop-In center, including setting up a blood pressure clinic

Personal Interests

• Computers/IT

• Snowboarding

• Hockey (played competitively for 9 years)

• Soccer (played competitively for 11 years)

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