Mr.RAHUL GULABDHAR PANDEY.
Room No. 1325 .Moracha Pada, Aarey Colony,
Unit No 30
Company Name: K.S. Associate (Behalf of Vodafone)
Designation : FOS – Retention (from Mar, 2011 till 25-Jun-2012)
: Back Office- Retention – Customer Service (From Jun 2012 till Jan 2014)
: IQCA- (Jan 2014 till Oct 2017)
FOS – Retention (from Mar, 2011 till 25-Jun-2012)
Ensuring Customer Retention & maintenance of Customer Happiness Index through servicing of all the existing accounts over telephony as well as personal visits.
Back Office- Retention – Customer Service (From Jun 2012 till Jan 2014)
Ensuring all documentation & achievement of Credit Control Targets.
One point contact between the Company & the Clients.
Reports generation & maintenance through CRM Portal.
IQCA -Internal Quality Control Auditor- (From Jan 2014 till Oct-2017)
Quality Control Audit & Training
KS ASSOCIATES is a vendor for Vodafone which is handling Retention activity for Borivali Zone. The process is a part of Customer Service activity from Vodafone.
Company Name: SME Corner
Designation : Loan Officer (Dec-2017 till 2-Apr-2019)
Representative of a NBFC or other financial finds and assists borrowers in acquiring loans.
Work with a wide variety of loans for both consumers and businesses.
Qualification:- SSC Passed
Date of Birth : 13TH July, 1993.
Marital Status : Marriage
Languages Known :
Hobby: Playing cricket and my favorite player is MS.Dhoni
I hereby declare that all the details furnished above are true to the best of my knowledge.
(RAHUL GULABDHAR PANDEY)