Customer Service Data Entry

Location:

Posted:

May 11, 2019

Nikendra Hoskin

Email Address : *********.******@*****.***

Experience :

Blue Beacon Truck Wash Of Dallas 05/2016- 06/2018

Bookkeeper

•Oversaw the daily business operations and maintained business relationships with suppliers.

•Created, maintained, and entered information into database.

•Recorded information and maintained current documentation.

•High volume inbound phones, as a subject matter expert, giving

information to callers

•Balanced money in safe and cash drawers and made bank deposits

•Handled entries into the General Ledger

•Various office duties such as data entry, filing, dictating letters, answering phones and misc. duties

Cashier

•Trained new employees on basic customer service techniques and procedures

•Successfully assisted customers product selections and transactions

•Managed cash registers and communicated with customers

•Collaborated with managers and team members to meet customers service goals

Caliber Collision 10/2018- 02/2019

•High volume inbound and outbound phones, as a subject matter expert, giving information to callers

• Scheduled appointments for customer to bring vehicle in for inspection and/ or repairs

• Filed Customer Complaints

•Arranged tows for customers to get the vehicle into the shop