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Customer Service Manager

Bloemfontein, Free State, South Africa
May 11, 2019

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Cell: 084*******

The personnel Manager

Dear Sir/ madam

Application for the Available Position

I believe that my qualifications and work experience makes me eligible for the available position.

This post will grant me the opportunity of putting my Skills and knowledge that I have gained into practice.

The attached Curriculum Vitae contains full details regarding my qualifications and experience. Including names of persons you may contact for information about my character and abilities.

Thank you for your attention. I am available for an interview

Yours Sincerely

Roxzanne Borman (miss)

Curriculum vitae


Roxzanne Borman

Personal Details

Surname: Borman

First names: Roxzanne Jaydene

ID Number: 950**********

Gender: female

Marital Status: Single

Contact Numbers: 084*******

Email address:

Home Address: 6 Coetzee Street


Bloemfontein 9301

Home Language: Afrikaans

Other Language: English

Fully Bilingual: My written English is equal

to my written Afrikaans

Criminal Offences: None

Health: Excellent

Current Position: Casually employed. Therefore, I have to work two weeks’ notice.


High school: Hoerskool F.H Odendaal (Pretoria) STD

Highest STD Passed: Senior Certificate

Year Completed: 2013

Subjects passed: English,

Maths literacy,

Afrikaans, Tourism,

Business Studies,

Computer Applications Technology (CAT)

Life Orientation

Other Qualifications: None

Employment History

Period: 2014- 2015

Firm: Clicks pharmacy

Address of employer: Shop 33 Checker Hyper Centre, Vereeniging Drive, Fauna, Bloemfontein 9301

Type of Firm: Pharmacy and retail store

Position: Flexi Timer

Main job function: Stock count

Checking of expired Products

Packing of stock.



Period: 2016- 2017

Address: Preller street, Muckleneuk,


Position: Data Capturer

Main job functions: Receiving of file and portfolios.

Capturing data onto the database.

Sorting of the data and portfolios.

Period: 2017-2018

Firm: Dis-Chem Pharmacies

Address: Van der Merwe Rd, Montana Park,

Pretoria, 0182

Position: Cellular consultant

Main job Functions: Receiving stock, counting stock daily, marketing of the cell phones, Promoting in store cellular items and cell phones. Meetings with Vodacom representatives. Customer service.

Period: 2017- 2018

Firm: Dis-Chem Pharmacies

Address: Van der Merwe Rd, Montana Park,

Pretoria, 0182

Position: Customer service consultant.

Main Job Functions: Answering of the store phone, sending weekly spreadsheets, capturing daily Dis-Chem benefit card applications, assisting in store customers, issuing of products returns and exchanges. Weekly stock control, sourcing of stock for customer, arranging annual Dis-chem 60Plus tea party.

Period: 2018-2019 (current)

Firm: Lion Lodge

Address: 2 Leeuwenhoekstreet, Hospitalpark,


Position: Front Desk Agent (Receptionist)

Main Job Functions: Welcoming the guests, make bookings for guests, assist or prepare dinner for guests, assisting or prepare breakfast for guests, Answering the Phone, doing daily admin, counting petty cash, Issuing Linen for housekeeping staff, ordering of items from suppliers, Sending and responding to emails daily, checking the cleanliness and neatness of rooms, run occasional errands on request. Accepting after hours calls from guests for assistance (being on call/ Standby).

Software packages

Microsoft word

Microsoft Outlook

Microsoft Excel

Microsoft power point

Word perfect


I acquired all these computer skills and computer knowledge from school and work experience.


Leandre Feldman

Clicks Pharmacy


Tel: 051*******




Cell: 072*******

Gerda Botma

Dis-Chem Pharmacy

Amin Manager

Tell: 012*******

Morne’ Coetzee

Lion Lodge


Cell: 072*******


I solemnly declare that the information rendered above is correct in every aspect

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