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HR Manager

Makati, Makati, Philippines
May 10, 2019

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Donnabelle Michelle “Donna” P. Reyes

Unit F* Casa Trasierra Condominium Talisay St. cor. Malugay, Bgy. San Antonio, Makati City

Home Phone Number: 632-***-****

Mobile: 63-919-*******

E-mail Add. :

I am a proactive manager with over 20+ years of HR experience.

I have met and exceeded targets when it comes to volume and specialized recruitment, I have drafted, initiated and implemented policies that were for the mutual benefit of both employees and the company and I have mentored, counseled and coached my direct reports to improve their skills when it comes to HR Functions and Processes.

I am very passionate about start-ups, work-life balance and in ensuring that employee productivity is maximized.

I am very much committed to promoting the highest standards especially when it comes to company values, its mission and its vision.

Relevant Employment:

HR Manager

Deployed Philippines, Inc.

February 2019 – Present

Directs and manages:

Employee Relations (Employee orientation, record management, contract management)

Change Management

Corporate Culture

Learning & Development

Compensation and Benefits administration

Performance Management

Policies and procedures development and documentation

Employment and compliance to regulatory concerns

HR account management

HR Manager

TV Shop Philippines, Inc.

October 2016 – December 2018

Manages the end to end process for the recruitment of competent new hires from sourcing to onboarding.

Designs and implements performance evaluation system via scorecard approach (KPA’s, KPI’s and targets).

Manages the training team for the design and implementation of training programs for key positions including skills assessment.

Develops, implements and improves company policies for the mutual benefit of the COMPANY and its employees.

Liaises with Department Heads to ensure excellent service delivery for day to day HR matters.

Manages and oversees compliance of the Company with Philippine Labor Laws and gives valuable advise as necessary.

Manages Time and attendance system, oversees payroll administration, handles 201 Files/Employee related records and other employee related concerns and issues and designs and implements employee engagement programs

Administrative Assistant to the Country Health Manager and Project Coordinator for Health Services

Pilipinas Shell Petroleum Corp.

May 2009 – March 2016

Supports the Country Health Manager by means of assisting in all administrative tasks in the department including travel and transport planning, calendar management, taking minutes of meetings and drafting and sending of correspondence.

Monitors and manages the department budget through the set up of procedures and controls as well as tracking of all expenses so that target to reduce external spend by 5% is achieved through continuous review of local activities and programs.

Assists in the logistical and communication requirements to address areas of improvement in oneHealth IT (an internal employee software), maximizing its value to local processes, including identified gaps resulting from the global internal oneHealth IT audits.

Manages 50 contracts of third party providers for Shell Health in the Philippines including those of consultants and is highly involved in sourcing, recruitment and onboarding

Manages the logistical and communication requirements in the implementation of several Health programs for employees for all Shell Companies in the Philippines.

Sits in as co-lead for Several Health Projects in the Philippines including the Global Health Program called Be Well.

Organizes logistical requirements for all departments meetings, events and team building activities.

Develops and implements communication plan for all Health related services and programs

Act as focal for Group Records Management and ensures compliance with the global records management framework for the department

Recruitment Adviser

Pilipinas Shell Petroleum Corp.

April 2007 – May 2009

Prescreened, assessed and succesfully placed candidates for all graduate, talent and professional COMMERCIAL targets and adhoc requirements.

Facilitated all runs of the Recruitment products (SRD, Assessed Internship, Gourami) and stood in as assessor if necessary.

Forged valuable partnerships with external stakeholders such as top universities and professional organizations by means of participating in activities to ensure that talent supply for graduates and professionals would always be available.

Worked with the businesses and HR representatives to detail the nature of the offer and communication to the candidate. This involves negotiation of the contract and ensuring candidates meets all the offer and company requirements e.g. medical, work permit, completed study.

Drove Assessors Training workshop to HR Account managers and line managers so that assessors would always be available when necessary and that selection process is aligned and compliant across the organization according to global standards

Handled Special Projects such as Employee Referral Program, Renewal of Interview Formats, University driven surveys etc.

Facilitated and executed participation in university visits and career fairs to create brand awareness and increase visibility of Shell in career-driven activities targeting graduates

Administrative Assistant to the Country HR General Manager/Learning Assistant

Pilipinas Shell Petroleum Corp.

January 2006 – March 2007

Supported HRGM by means of assisting in all administrative tasks in the department including travel and transport planning, calendar management, taking minutes of meetings and drafting and sending of correspondence.

Paper screened and preselected candidates for OJT and contracted staff posts

Ensured compliance with labor only contracting laws by means of monitoring the contracts of all 3rd party service contractors including contracted staff

Conducted New hire orientation for all Shell new hires and ensured 100% SOX compliance

Coordinated with different schools and universities in order to establish a good relationship between their placement office and the company for OJT requirements

Ensured that all learning programs and events are organized by means of identifying and coordinating logistics for all training events including liaising with vendors and suppliers

Maximized the learning experience of staff by providing event management & administrative support for learning programs including liaising with participants, attendance record administration & reporting.

Ensured that charge outs are done in a timely manner in order for learning to come up with a zero sum by end year and that line can be informed of charges on time. Ensured prompt and accurate payment of resources. Ensured that BUILD targets for the year are met.

Recruitment Officer (Supervisory position)

Epixtar Contact Center Group LTD.

September 2003 – January 2006

Prescreened, Interviewed and hired applicants for entry level and

supervisory/managerial positions as well and processed applications for internal candidates.

Kept track and authored letter of offers to successful applicants.

Conducted orientations for newly hired applicants about recruitment requirements and basic information about the company

Supervised recruitment associates and recruitment assistants in order to make sure that recruitment goals and targets are met

Monitored the entire recruitment teams performance, attendance and decorum

Manpower planning and scheduling

Sourced applicants from available resources

Prepared jobfairs

Coordinated with different schools and universities in order to establish a good relationship between their placement office and the company

Did Report generation pertaining to recruitments statistics

Did Telephone Interviews for potential candidates

HR/Administrative Manager

Spin Electronics Inc./Crystal Semiconductors Inc.

May 2001 – August 2003

Recruitment and Hiring of personnel for optimum efficiency of the various departments

Implemented company rules and regulation

Trained and Developed Employees

Ensured proper personnel discipline and office decorum

Monitored Employee's leave balances and other benefits

Formulated policies towards improving personnel efficiency.

Maintained a good and mutually beneficial rapport between management and employees.


Met with clients and suppliers

Coordinated with various government agencies like BIR, Philhealth and SSS.

Project Coordinator for Recruitment

Designet Philippines, Inc.

September, 1999 – March, 2001

Responsible for picking applicants from CV pool, encoding and updating Career Pool.

Conducted initial interview for applicants

Gave recommendation to superiors about admitting applicants to required position.

Sifted resumes of applicants and screened applicants for required position.

Did post-sales duties for existing clients.

Responsible for bridging the clients needs to the rest of the Recruitment team.

Customer Service Officer

Pilipino Telephone Company Inc. (Piltel)

June 1996 – August 1999

Educational Background:

Graduate of BS Commerce Major in Management – Saint Paul College QC – March 1996

Graduate of La Consolacion College – High School / Secondary School

Seminars / Training Courses Taken or Attended:

Attended Effective Dismissal for Line Managers and Supervisors

Attended Train the Trainers Seminar

Attended Business Analytics Course

Attended Developing the Leader within You training

Accredited XP and Grad Assessor Shell Recruitment

Attended seminar on CEP ranking

Attended seminar on Diversity and Inclusiveness Awareness and Skills

Attended seminar on Emotional intelligence

Attended seminar on Facilitation Skills

Attended seminar on 5S

Attended seminar on Managing self

Attended seminar on basic sales training

Attended seminar on Marketing Management

Attended seminar on Office Management

Attended seminar on Stress Management

Attended Seminar on Windows 98

Attended seminar for Customer Service

Leadership Development Program

Attended Seminar on how to be a world class recruiter

Spoken and Written Languages:

Tagalog / Filipino


Skills and Interests:

I am people-oriented, computer literate and I’m well-versed in windows based software such as Microsoft Office.

I am also quite knowledgeable with Internet based software and proficient in Shell's Q&E, GSAP and IQN system.

I have excellent oral and written skills in English and Filipino.

My experience as a supervisor in the past has enhanced my skills in handling people, coming up with fast solutions when faced with adversities and putting all my talents when it comes to event organization.

I’m hardworking and very much eager to learn. I work well under pressure, can multi-task and am never satisfied with haphazardly done projects and ideas. I am very much willing to lead others. I am very friendly, sociable and approachable. I had never had any problems when it comes to expressing my ideas and reaching out to people.


Name: Teresita T. Ong

Telephone Number: +639**-*******

Email Address:

Designation: Occupational Health Adviser - DS, Shell companies in the Philippines

Relationship: Colleague

Name: Joel Esguerra

Telephone Number: +65-87258607

Email Address:

Designation: Asian Talent Program Manager, Novartis International

Relationship: Former Boss (HRGM for the Philippines, Indonesia and North Pacific Islands, Shell companies in the Philippines)

Name: Kitchie C. Sacuan

Telephone Number: +639**-*******

Email Address:

Designation: Health Promotions Adviser, Shell companies in the Philippines

Relationship: Colleague

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