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Manager Employee Relations

San Jose, California, United States
May 10, 2019

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Well-organized and multifaceted professional, equipped with diverse experience in general operations, administrative support, and human resources; complemented with skills in leadership and management within various industries. Known for solid multitasking abilities in handling leadership functions within highly challenging and deadline-driven environments. Skilled at facilitating recruitment efforts, professional development, and performance evaluation to increase staff knowledge toward career advancement. Adept at establishing and cultivating productive working relationships with all levels of individuals and professionals from different backgrounds and cultures. AREAS OF EXPERTISE

Talent Acquisition Operations Creating & Streamlining Processes Budgeting & Negotiation Benefits & Investigations Strategic Business Development HR Specialist Laws and Policies Employee Relations & Employee Engagement Credit Specialist IT-troubleshooting Social Analyst Small - Business Start ups FML- Law Specialist - Mediation - Court Orders - processes serving Real Estate Consultant Strategic Legal coordinator Coaching-Training PROFESSIONAL EXPERIENCE


HR Coordinator & Talent Acquisition Coordinator August 2017– Current Hands-on HR Coordinator responsible for managing three to five different projects. Work directly with the HRBP’s/Directors and Recruitment team to ensure the best candidate experience. Supporting the HR department with a multitude of duties, heavy scheduling, payroll, benefits, coordinating, seminars/meetings, onboarding/offboarding, work-history, reference/background checks and tracking of new possible candidates in HRIS, HR compliance and training, employee orientation, ensuring all necessary paperwork is properly filled, process I-9 and auditing files. Notable Accomplishments

Managing numerous HR project the Talent acquisition program in CA, Intern Program in CA, employee Mentoring Program, facility move.

Foster positive employee relations and solving employee issues, while creating a more diverse working environment

– Voted the best place to work in 2018.

Virtual Coordinating throughout the country

Creating close relationships with upper management/executives/global heads, while working closely with teams. Otonomy Inc., San Diego, CA

Human Resources Administrator (Contract) QualStaff Resources Jan 2017 – June 2017 Assist the entire Human Resource and Facility teams in managing all related projects and events. Manage the processing of employees’ paperwork, while organizing all employee files and benefits information in the filing systems. Fulfill the role of key liaison between the management and employees by addressing all inquiries. Conduct onboarding and layoff activities as well as interviews scheduling, travel arrangements, and expense processing. Notable Accomplishments

Offered hands-on support with the development and implementation of the Benefits and Rewards Programs for employees.

Contributed to the company’s growth and advancement by assisting in generating company handbooks and identifying innovative ways to improve operations.

Performed responsibilities of the vice president and associate director of human resources as their backup.

Organized and managed two successful company events on team building and culture awareness with 200 participants. COLDWELL BANKER RESIDENTIAL BROKERAGE, SAN DIEGO, CA Human Resources Transaction Coordinator June 2011 – April 2016 Ensured compliance with state and city guidelines by establishing department policies and procedures, as well as other company processes for all HR activities. Evaluated and calculated employee/ sales agents bonuses, while promptly resolving timecards issues and responding to all benefits-related questions. Worked closely with the Legal Department in preparing cases and compliance issues files, while assisting branch manager and sales manager in managing executive administrative capacity. Directed three offices, including all residential, commercial and business real estate transactions activities. Thoroughly assessed contracts and monitored contingencies periods to create disclosure. Onboarding new employees while setup up small businesses for sales agents. Notable Accomplishments

Maintained active involvement in the development and execution of a paperless system.

Created a spreadsheet that streamlined overall statewide department operations and compliance effectiveness; thus earning a 5K bonus in 2013.

Brought significant improvement to the processes within the Transaction Coordinator Department, which reduced cost by 80% and maximized annual growth by 50% in 2012, while consistently ranking #1 throughout the years of employment. 1 Page



Acting Branch Manager 2-3 months at a time, lead weekly sales meetings and coached and train sales agents/staff ADDITIONAL EXPERIENCE


Project Coordinator (Contract) Aerotek Jan 2010 - Dec 2010 Expertly handled various projects with the senior engineer and material manager, as well as quality control to guarantee the accurate development of all parts. Partnered with the project manager in tracking team member’s performance and overall work progress, while managing the Buying and Planning Department in handling heavy workload. Facilitated year-end inventory and audits of materials and products, while assisting the Customer Service Department in purchase orders, RMA, and doc control

Notable Accomplishment

Significantly reduced cost and improved quality control through the migration of company systems which ensured proper coding of parts.


Human Resource Generalist (Consulting)Handy Solutions Jan 2008 – March 2010 Observed strict adherence to legal protocols by maintaining all HR and agent files. Presided over cross-training of all staff members on all new policies and changes in the law. Collaborated with the sales manager and broker of records to provide innovative recommendations. Promptly responded to all human resources- and payroll-related questions, while closely monitoring the processing of commission checks. Audited all real estate transactions to ensure overall compliance.

Notable Accomplishment

Led the implementation of several labor codes and other related topics, which impacted the company's legal obligations. DIRECTV EL, SEGUNDO, CA

Payroll Accounts Payable Clerk (Contract) Handy Solutions March 2006 – April 2007 Assumed full responsibility in auditing sick and vacation leave through ADP timekeeping and processing manual check for payroll, AP, and wage garnishments. Employed keen attention to detail in evaluating W2's and managing more than 5,000 employees to ensure correct payments or wages for all staff. Prepared month-end reconciliation and updates, as well as filing employees’ information.


Head Bartender Manager February 2004–March 2007

Initiated company policies, as well as allocation and monitoring of all assigned job duties. Carried out daily functions, including payroll, work scheduling, liquor inventory, and pricing. Played a key role as liaison among law enforcement, city hall, and sales representatives.

Notable Accomplishment

Succeeded in opening two bars/clubs, including all aspects of the business from construction, remodeling, hiring, promotions, and community relations.


Office Manager January 2000 – December 2002

Established a brand-new office from the ground up; while performing a wide range of office management duties, such as phone administration, month-end billing, agent support, transaction coordinator, and store opening and closing, property management.


El Segundo High and FIDM (accepted and scheduled to start at age 15) PROFESSIONAL DEVELOPMENT

HR Mentoring Program: 2012 (Employee Relations/Investigations) ACTIVITIES

Speaking Engagements (UCSD) and Clinical Trials Participant (UCLA) TECHNICAL SKILLS

SAP Point of Sale (POS) JD Edwards 4-Shift AutoCAD ADP Timekeeping DocuSign Ariba Microsoft Office Products QuickBooks SharePoint Concur Windows Mac Legal Knowledge Workday Taleo 2 Page

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