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Management Information Security

New York City, New York, United States
May 10, 2019

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Pam Hamingson 917-***-****


Vendor/Supplier Risk Management and Procurement Executive. Extensive hands-on, operational & IT experience in International Financial Services. Continually pushing to learn and grow. An independent and collaborative thinker and doer, who develops, promotes & improves transparency across the organization.

Vendor Mgmt program Design & Execution


e-Procurement, cloud based

Contract Life Cycle

Design, Management & Execution


Life Cycle Management


Planning, Monitoring & Reporting

Program Reporting &

Data Analytics

Risk Assessments/Profiling

Internal/External/Regulatory Audit

Change Management, Policy Creation & Training

Rabobank, New York, NY December 2014 – December 2018

Vice President, Procurement & Vendor Management

Recruited for Head of NA Wholesale Procurement/Sourcing & Third Party Risk programs, offices located in the US, Mexico and Canada.1000+ vendors under management, $180 mm annual vendor spend. All outsource service providers and 3rd parties are in program scope.

Spearheaded the Vendor Risk Management Continuous Improvement Program. Eliminated payments to unapproved vendors, developed automated workflows for Accounts Payable, Legal, KYC, Security, and Business Continuity teams. Reduced vendor inventory by 70% and enhanced visibility into remaining vendor catalog. Drove change to localize ownership of all vendors. 260 vendor owners whose responsibilities include: periodic vendor performance reviews, day to day engagement, contract and SOW adherence, reporting of all vendor incidents and collaboration with Netherlands in support of global vendor relationships. Created and maintained all policies and procedures documentation.

Vendor Risk Program Lead and Program Owner: created policies, metrics, supplier testing program, contract management and prescriptive contract language to manage Bank’s risk tolerance. Enhanced cyber security/DFS requirements and financial/SOX reporting. In light of recent security events, expanded definition of Critical vendors to include any vendor who might impact Bank’s financial reporting and vendors with access to employee data. Drove mandatory training requirement for all employees and new hires. Archer familiarity.

Led implementation of Coupa, a cloud based eProcurement tool. Drove change to ensure approval occurs before the spend is made All expense reports, requisitions, purchase orders, invoice payments and budgets are tracked, finalized and reported via Coupa. Computer/IT purchases, contractor/SOW payments, office supplies and food orders migrated to STP/straight through processing via Supplier Enablement. Automation reduced process time by 80%. Annual savings of $5mm, transparency of commodity spend and total automation of manual processes allowed for increased data analysis and forecasting. Vendors participate in Three Bids and a Buy/RFP process via Coupa. Created and maintain all policy and procedure documentation. Internal constituencies frequently include senior management who are often informed and consulted on the Procurement program. Certified on Coupa release 22.

Migrated 3 independent, manual vendor workflows into one holistic, self-service program that provides automation, transparency, control, ease of operation and reporting to the North American Executive Board, senior management, department leads and end users.

Maintained 100% staff retention - 4 years. Ran summer intern program

Compliant with: OCC, NYSDFS and Federal Reserve regulations.

Citigroup, New York, NY May 2011 – August 2014

Vice President, Global Supplier Program Office

Global Program Office. End-to-end life-cycle management of large scale, global Citi suppliers. Monitored supplier risk, leverage holistic & transparent reporting methods and adjusted outsourcing activities to protect the Bank. Horizontal collaboration with Procurement, Information Security, Compliance, Business Managers, Internal Audit and Legal.

Vendor Risk Program: Assisted in the development of a robust vendor risk program that exceeded the OCC’s October 2013 Industry White Paper. 46 Franchise Critical bank processes were in-scope.

Supplier Risk Program. - Directly responsible for TCS/Tata Consultancy, Wipro and eClerx.

Citi Program Manager: SIFMA/FIA 2013 & 2014 industry test event - Coordinated industry participants and increased 2013 participation of telecommunication testing by 50%.

VP, Institutional Clients Group (ICG) Supplier Risk Management

Key member of ICG DR team during Hurricane Sandy. Supervised and managed transportation of employees to alternate work locations, back-filled for team members forced to leave their homes and assisted in recovery of services at 388 Greenwich Street facility.

Assisted ICG/Citi Transaction Services to realign 800+ supplier database records with organizational changes. Results of realignment included: improved transparency, spend reporting, ownership and timely responses on annual due diligence requirements.

Consumer Bank Customer Complaint Program; Created a unified program with common data points, taxonomy, levels of escalation and reporting Represented ICG on a strategic project to improve management of customer complaints generated by Citi suppliers with direct contact to Citi customers.

Société Générale/ Newedge, LLC, New York, NY 2006 – March 2011

Associate Director, Procurement – North America

Procurement Management - Oversaw a staff of 8 in NYC & Chicago. Responsible for procurement of goods and services on behalf of: Facilities, Telecom, Market Data & IT, business continuity planning & testing in support of 1800 North American employees.

Led RFQ and RFP process for: corporate laptops, turrets and telecom services.

Primary contact for SEC & FRBNY auditor during scheduled reviews.

Vendor Consolidation: Supervised and managed the decrease of Approved Vendor List. Reduced spend and supplier count from 1500+ vendors to 500 while ensuring proper contracts were in place; Evaluation of vendor’s credit/risk and AML exposure. Completion of project netted over $2 million in annual savings. Achieved standardization of workflow and the accurate & transparent allocation of all spending.

Led merger efforts between Calyon Financial & Fimat, USA in telecom & market data departments. Entire Calyon inventory was loaded into database/billing engine, MDSL, ahead of schedule. Over $1 million in savings & work-load efficiencies realized.

Goldman Sachs 1999 - 2006

Senior Technology Analyst

Telecommunication implementation - Networks, market data services and desk top services for three off-site PBXs. Locations housed 25 high-net-worth individuals and hedge funds. Constant communication and support of these clients fostered a mutually beneficial environment for both Goldman and the client.

Instrumental in bringing 25 organizations back into full production post 9/11.

Designed voice services through-out a NY/NJ, 7 building corporate campus. Configuration of a 75-person call center, business continuity planning for Executive Office and 2500 person Equities division, carrier network optimization, and emergency planning for NY/NJ campus medical teams.

Education & Professional Training

State University of New York, Geneseo, NY BA – English & Education

Contract Negotiation & Strategic Sourcing for Finance, certificate

Coupa Software Certified Administrator v 22

Fortrex/VendorPoint Administratior/MDSL Admin

Board Work

Director& Recording Secretary, St Saviour Catholic Academy

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