Dena S. Wright
**** ******** **., *********, ** *7923
************@*****.***
Summary of Qualifications
Education Associates Degree Business Management Pellissippi State Technical Community College Graduated on Dean’s List with a GPA of 3.775. Career History
3/2018 to 5/2019 Manager Support Specialist Provision Healthcare, Knoxville, TN
• Support for VP of Marketing, VP of Talent & Culture; VP Chief Medical Physicist, Director of Human Resources & Business Services and General Office Support to include:
o Administration of Learning Management System (LMS) o Assist in curriculum development
o Manage leasing contracts and schedules for Learning Center o Manage and assist with conferences, seminars and workshops o Schedule and organize meetings and materials
o Coordinate and manage events, sponsorships and memberships o Manage tradeshows
o Expense reports and travel coordination
o Presentation preparation for Chairman/CEO and President Dowell Springs Toastmasters
• Sergeant at Arms
• Presentation Mastery Pathway
8/2011 to 3/2018 Learning & Development Assistant Pilot Corporation, Inc., Knoxville, TN
• Set yearly class schedule which included 12 five-day programs, 5 three- day programs, 4 two-day programs, 3 ten-week intern programs, and 24 lunch and learn events for total of over 1,400 attendees
• Coordinated for each of above classes to include: o Create and order materials
o Cost reporting
o Room space leasing and set up
o Events for attendee team building
o Attendee and field communications
o Transportation of attendees including flights and car rental
• Inventory and ordering of all swag materials for the year
• Entry into LMS of all completions for training and compliance
• Bonus processing for training of field team members
• Coordinated several conference spaces for Support Center
• Monthly reporting to various levels of management
• Set up cohesive file structure for all of Learning & Development
• Worked closely with all level of management
• Assisted with Orientation process for new Pilot Flying J team members Quality Assurance Supervisor
• Supervised over 15 Guest Service Representatives
• Daily, weekly, monthly reports
• Interviewed and trained new team members
• Created and maintained 160-page training manual
Dena S. Wright
1201 Foxcrolf Dr., Knoxville, TN 37923
References
Les Fout, Provision CARES Foundation
Director
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Dave Ross, Retired
HR Director for Pilot Travel Centers
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Devon Alley
Learning & Development Instructor for Pilot Travel Centers *****.*****@******************.***
Scott Garris
HR Business Partner for Pilot Travel Centers
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John Hoffman, Retired
United States Army Commanding Officer
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Melissa Gibson, Banker
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Nancy Miller, Retired Nurse
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