Shahnawaz Ansari, MS, PMP, ITIL
***A St Martins Lane
Severna Park, MD 21146
Tele 410-***-**** (H)
Senior Program/Project Manager
A former senior diplomat, a PMP, and ITIL V3 accredited Software Program/Project Manager with over a decade of software project management experience in Washington DC area; Have extensive experience in managing Full Life Cycle development of software; pioneering role in mega software project development and management in one of the most complex and demanding environment (The DIRECT Loan Servicing System of the US Department of Education); outstanding career in the Indian Air Force, in senior management positions including the Chief Information Officer, a prestigious deputation to a senior diplomatic assignment at the Indian Embassy in Washington DC; Managed project teams up to 200 FTEs, and budget up to $265 million. US citizen with active DoD TOP SECRET and DoE Q clearance
Highlights of Professional Accomplishments
Sr Project Manager
National Nuclear Security Agency (NNSA) (Oct 2018 Today)
Managing a Multi-Year, $240 Million Cloud based IT Infrastructure Modernization Project. The following are the salient responsibility
Creation of multi-location secure datacenters
Creation and housing of two Cloud Microsoft Azure stacks, Hybrid Infrastructure from a scratch
Establishment of Enterprise Network (both classified and unclassified)
Current Application discovery and rationalization
Migration and Hosting of On Premise multi location applications to centralized Cloud Microsoft Azure stacks, Hybrid Infrastructure
Establishment of Enterprise Services and Enterprise Desktop Services
Director (New Business)
Quality Technology Inc (QuTech) (Apr 2018 – Sep 2018)
The following are the salient responsibilities
Responsible for generating and winning all new business
Initiate contact with appropriate client representatives, execute targeted face to face meetings to introduce services and solutions offerings, and build relationships
Oversee bid strategies, pricing, teaming, and proposal strategies and manage the transition from business opportunity to proposal development to award
Translate complex cultural, operational and technical terms into “common sense” concepts
Effectively communicate the company’s solutions and services in a manner which meets the clients’ requirements
Create collaborative Proposal Repository. Plan, document, and manage the internal and external capture project efforts
Align marketing intelligence with a win strategy
Conduct competition analyses and assess pricing strategies
Senior Program/Project Manager (Agile) – Unemployment Insurance Modernization
State of Maryland (Nov 2015 – Mar 2018)
Managing $80 Million, multiple years Project for Modernization of Unemployment Insurance, a web based system, with all data and application residing on Cloud (Microsoft Azure). Core system a COTS product needing extensive enhancement
The following were the salient responsibilities
Identification, Collection, Collation, Update, and finalization of all Requirements (both functional, and non-functional)
Conducting Fit-Gap Analysis to identify requirements that can be met out of the box, and those needing customization and major development efforts
Review and monitoring of over 500 Deliverable Documents (created by the Software Vendor) for completeness, quality, and timely submission
Review, monitoring, and mid-course correction of schedule and budget
Design, Development, and Testing of enhancements, new interfaces, and new functionality using AGILE methodology with 20 iteration
Data mapping of existing Legacy Data Source residing on Mainframe on DB2 & VSAM files. Data extraction, modification, and loading of Legacy data to the new system using ETL based tools. Closing down Legacy Datacenter and migration to Cloud based Virtual Datacenter
Conducting User Acceptance Testing, User Training, System Deployment
Conducting Cost/Benefit analysis, and review of FISMA compliance
Head of PMO and Senior Program/Project Manager
Focus Management Inc. – (Aug 2011 – Oct 2015)
As Head of Project Management Office (PMO)
Was responsible for the overall project management function, providing leadership, coordination and management of PMO processes and functions. A few specifics are listed below.
Defined and maintained standards for the project management teams using Project Management Institute (PMI) guidelines, Quality Standards and Company requirements
Process improvements and Lead CMMI level 3 certification initiative
Created, Updated, and enforced company Standards, Policies and Procedures.
Updated/Upgraded/Created/enforced compliance of a comprehensive Change Management System encompassing process, product, documents, and resources
Provide leadership to ensure proper investments in tools, processes and people are done to govern Project Portfolio, Risk Reviews, Document Controls and Project Management Training
Provide leadership to ensure assigned staff successfully achieved required goals and objectives.
Develop new business. Write Request for Proposal (RFP), Request for Information (RFI), and Capability Statements for new businesses
Conduct Planning (both strategic and tactical) for the programs
Identify, interview, select, and hire project staff. Assess training need, select training tools for team members. Identify, implement, and monitor areas for internal improvement
Acted as Expert in DoD budgeting based on PPBE framework
Create/approve performance objectives of project staff, evaluate performance against the performance objectives, act as a mentor of the staff members
Recommend over high performing staff for bonus, promotion or other incentive. Provide guideline/help to underperforming to improve
As Sr. Program Manager
As the Sr. Program Manager responsible for a range of activities that will ensure the consistency and continuity of IT services. Also in charge of driving complex IT projects in a professional and timely manner. A few specifics are listed below
Conducted Cost/Benefit analysis of all projects managed, and reviewed all projects for FISMA compliance
Managed geographically distributed and culturally diverse work-groups. Co-ordinated the project teams. Setup roadmaps for programs/projects in consultation with all the stakeholders, and Analyzing project risks, costs, and benefits.
Monitored, developed and supported all IT projects of Dept. of Army, DoD, DHHS, and NIH. Managed multiple projects simultaneously from cradle to grave i.e. from proposal to project closing.
Controlled the overall IT program budget.
Developing disaster recovery plans.
Ensured that software licensing laws are adhered to.
Reported to Executive Management on all projects at regular
Provide cost, technical data, and proposals for the new and existing program and projects.
Provide Rough Order of Magnitude (ROM)/Detailed pricing for new proposals using Bottoms UP/Top Down approach for new and existing program and projects.
As Sr. Project Manager
As Sr. Project Manager, planned and executed each assigned project within budget, within/ahead of schedule maintaining very high quality. Paid special attention to details, focus on process, time management and capability to multitask. A few specifics are listed below
Participate in the negotiation of contract and contract changes. Coordinate the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract
Act as primary customer contact for project activities.
Develop, Execute, and update detailed project plans, budgets and schedules to meet changing needs/requirements
Facilitate project execution, monitoring, controlling, and closure where necessary.
Control Cost, Schedule and Performance of company existing projects
Created and maintained comprehensive project documentation
Calculate, Monitor, and report Earned Value Management (EVM) indicators.
Identify possible project risks. Recommended and implemented risk avoidance, mitigation, and elimination solutions
Write evaluation plan, white papers of new cutting edge technologies for Department of Army.
System Development Director
ACS Inc Now Xerox Corp – (Jan 1997 - Aug 2011)
Worked as System Development Director, Project Manager, Software architect/analyst, head of software development, implementation and support for US Dept of Education Student Loan Program and managing over 20 million loans, over 4000 software modules and 1000 GB of Oracle 10g database with over 50 internal and external interfaces. The following are some of the professional highlights.
As Infrastructure Project Manager
Migrated ACS Datacenter at Rockville to Dept. of Education Virtual Data Center in Connecticut
Updated System/CPU from VMS/VAX to VMS/ALPHA supporting 128 CPUs
Upgrade Desktops/Laptops from Windows 2000 to Window 8
Acted as liaison between project team and infrastructure teams to improve communication throughout the project lifecycle.
Developed and maintained infrastructure project plans, status reports, risk and issue logs, budget/ongoing project forecast of resources and materials and other project related artifacts.
Managed fixed network assets which includes accounting for additions, disposals, basis adjustments, transfers, depreciation and other transactions.
Procured switches, routers, firewalls, console servers and network infrastructure systems.
As Application Project / Product Manager –
Worked with multiple modern project management tools and capacity to identify risks and develop appropriate mitigation measures
Introduced the usage of Earned Value Management (EVM) in Project Management process
Used SharePoint base tools for collaboration and communication
Lead and completed PII making of 60 Million accounts (both at database and application level)
Lead the team of Data warehousing initiative
Responsible for leading and motivating large teams of professionals; coordinating cross-functional and cross-unit activities.
Successfully lead teams under high pressure projects such as Title – 4, Teach Grants, etc. Successfully delivered quality products on or ahead of schedule
Review and study of the organization's business strategies and link it to project goals and all project activities. Conducted Cost/Benefit analysis of all projects managed, and reviewed all projects for FISMA compliance
Responsible in building relationships with internal and external stakeholders.
Decomposed features into manageable work items. Created Requirement Traceability Matrix (RTM) mapping Requirement to Design, Development and Testing Objects.
As Agile Expert
Performed the duties of Scrum Master (including but not restricted to the following)
Served and supported multiple Scrum teams. Worked with Scrum teams to manage team backlogs and facilitate continuous delivery of items on the backlog,
Lead and directed multiple project teams engaged in the design, implementation and modification of IT projects that span across functional organizations.
Built a delivery-focused, highly collaborative culture within the teams.
Facilitated the agile ceremonies including sprint planning, daily scrums, retrospectives, stakeholder meetings, software demonstrations, etc.
Ensured Agile SDLC processes are implemented effectively; provided coaching and training to individuals or teams as needed; improve, fine tune, document and improve these processes
Managed AGILE Design, Development and Implementation of Interface with PAY.GOV for 1.5 million electronic debits including using multiple technologies and Service Oriented Architecture.
As Java Team Manager
Creation, Hiring, and supervision of Java Development Team
Identifying web based services for online processing, and Java based functionalities
Integration of Java modules with MQ series for interprocess communication
Identification of Java based Batch Jobs and integrating with the Master Scheduler
Review, update, and upgrade of Java Based codes with new functionalities
As Data Migration Expert:
Migrated 1.5 Terabytes sized database (350 tables having 2.5 billion rows) from ORACLE RDB database to Oracle 10g database.
Transferred 60 million loans (900 million records) from ACS Inc to other Loan Servicer after converting the data from current Oracle tables to the format acceptable by the recipient.
As Chief Systems Architect:
Designed/executed solution for migration from ORACLE RDB to ORACLE 10g database, involving dynamic selection of database tables by over 4000 software modules at run time.
Created and managed a complex system called TEACH Grant, using SCRUM (AGILE) software development methodologies (based on iterative and incremental development) as the requirements and solutions evolved
Managed the WEB based Self Service initiative using multiple technologies and MQ Series as inter platform interface tool. Played the role of a strategist for emerging technologies.
As Chief Systems Designer/Developer –
Designed and developed/enhanced key functionalities of DIRECT loan program interfaces with FMS, NSLDS, DMCS, CDDTS, PEPS, COD, Datamart, IRS, Treasury and Lockbox, to implement secure and efficient data transmission.
Conducted short and long-term trend analysis of all defects reported both in Development and Production environments with action oriented recommendations to higher managements for Process and Product improvements.
Identified training and skill upgrading needs for the Project Team
Continuous monitoring and reporting on project status, and taking timely corrective measures.
Used IBM Rational Tools (ReqPro, ReqCase)
Director of Management Information System (MIS) (Chief Information Officer)
Indian Air Force - (Jan 1992 - Dec 1996)
Worked as Director of Management Information System (MIS) (Chief Information Officer) at Air HQ. The following are some of the professional highlights.
Headed a team of about 200 personnel (Engineers, Analysts, programmers, operators and support staff).
Have been a Concept Creator and Project Manager for online computerization of Indian Air Force inventory at over 150 locations. Converted a concept to reality. This $50 million project resulted in one time saving more than $600 million due to inventory level reduction. It is the largest defense software project in India, and has earned a Certificate of Excellence by Honorable Prime Minister of India.
Conducted Business Process Re-engineering and managed downsizing a very large & complex legacy system, from Mainframe to client server.
Have developed a data center from a scratch. It involved data center design, real estate development, hardware/software/networking installation, maintenance and operation.
Conducted training of senior and middle level executives at Air Headquarters.
Led Indian Air Force team for negotiation with Russian & West European agencies for exchange of data on electronic media. Was member of negotiation teams (for IT needs) for purchase of SU-30 fighter and Advance Jet Trainer aircraft.
Embassy of India, Washington DC, USA – (Jan 1988 – Dec 91)
Held Diplomatic assignment at Embassy of India, Washington DC. Beside diplomatic duties was also responsible for procurement of stores (both from trade and Dept of Defense) including Foreign Military Sales, export and shipment to India. Set up and operated PC based Local Area Network at the Embassy and developed and conducted training of PC based software to the Embassy personnel.
Excellent written and oral communication skills
Have proven negotiating and communication abilities, having represented India in negotiation with USA, Russia, UK and France, and served in a senior diplomatic assignment in Washington DC. Can very efficiently handle off shore/multi national projects.
Have strong skills in client interface and in developing communication strategies within the organization.
Have consistently won high ratings as a teacher to students at varying levels of competence. Have trained military personnel from Three Star Generals to enlisted men and civilians.
Adjunct Professor of Computer Sciences at United States Naval Academy, Strayers University, AACC, PGCC. And Howard CC and teaching systems analysis, programming, database, Operating Systems and networking.
Have conducted interviews for selection of developers and analysts.
Have worked on Mainframe, DEC, super minis and Desktops using VAX/VMS & ALPHA, UNIX, DOS and Window (Desktop and servers), MVS, ICL-2900 operating systems.
A programming guru, have written/modified over 3000 modules in PL/SQL, SQL and embedded SQL, COBOL, C/C++ and JAVA over past 25 years.
Expert in database design and performance enhancement, especially of very large databases (1 TB).
Have set up a new Data Center, provided technical leadership and supervision to a team of 200 IT professionals in, Business Process Re-engineering and downsizing a legacy system to state of art modern system. Can bring in cost reduction and higher productivity.
10+ years Network engineering management and wide area network experience, with technical and management teams while working at Indian Air Force, US Dept. of Education Project (Xerox), and Unemployment Modernization Projects
Hardware: Mainframe (IBM & ICL-2900), VAX, Alpha (Client/server), Superminis and Desktops.
Operating Systems: LINUX, UNIX, VAX/VMS, MVS6, DOS, WINDOW (Desktop and Servers) and VME-2900.
RDBMS: ORACLE (SQL, Form, Report, Net, Menu, utilities), ORACLE RDB, SQL Server, SYBASE, DB2, ACCESS, MYSQL, MongoDB, NoSQL, ETL tools, PL/SQL
PC Based: Worked on DOS and WINDOW based Word Processors, Spreadsheets, Databases, Microsoft Office Suite, MS Visio, and Presentation packages of most of the leading brands.
Project Management: MS Project, MS Project, SharePoint, other project Management packages, Devops, IBM Rational tools (Requisite Pro, Clear Case, Clear Quest), DOORS, Team Foundation Server, ServiceNow, Web/Mobile Application, API design and development on the cloud and hosted environments
Education & Certification
Master of Science, University of Madras, India
Master of Science, Dr. CV Raman University, India
Advance Logistics Course (Diploma in Material Management), Air Force Administrative College, Coimbatore, India.
Junior Commander Course (Diploma in General Management), Air Force Administrative College, Coimbatore, India
PMP Project Management Professional Certification issued by Project Management Institute
ITIL V3 ITIL V3 Foundation Certification issued by PeopleCert Group
SPOAC Scrum Product Owner Accredited Certification issued by International Scrum Institute
SMAC Scrum Master Accredited Certification issued by International Scrum Institute
STMAC Scrum Team Member Accredited Certification issued by International Scrum Institute
LSSWB Lean Six Sigma White Belt Certification issued by Management and Strategy Institute
Currently pursuing the Scaled Agile Framework (SAFe)
Currently pursuing the Certified Information Systems Security Professional (CISSP).