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Manager Office

Malden, Massachusetts, United States
May 13, 2019

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** ********* ****** *******, ** 01923 · 978-***-****

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IT DIRECTOR, State Auditors Office 0f Massachusetts

Manage twelve IT professionals responsible for all corporate office systems including the Audits division’s case management system (Teammate), SAO’s in house data center, servers and storage, PCs, and telecom.

Lead the agency’s $13M bond initiative to develop and deploy three self-service data analytics toolsets which revolutionized how auditors combat fraud.

Conducted training for 130 audit staff on the use of advanced data analytic tools to identify fraud using 23 algorithms (Outlier detection, Trend & Cluster analysis, and Decision Tree analysis, etc.)

Developed and implemented the agency’s 7 IT security policies designed to mitigate cyber security risk.

Implemented the agency wide Security Awareness Program.

Establish and Maintain key relationships with strategic software providers (ex. Microsoft, Dell, Qlik, ACL)

Direct and manage business process re-engineering associated with Bureau of Special Investigations case management system.

Responsible for technology roadmap outlining the agency’s transition to Office 365 and DR within the Azure cloud.

Member of the Massachusetts Executive Office of Technology Services and Security CIO Council.

Consistent presenter at local and national IT conferences on Data Analytics.

OCT 2014 – JULY 2015

PROJECT MANAGER, State auditors office of massachusetts

Recruited to develop, execute and track all IT projects including the $13M Data Analytics imitative.

Effectively managed all risks & issues and reported to the Executive management team.

Trained in AGILE and performed the scrum master roll within the SAO development team.

Liaison between the Auditors Office and the Executive Office of Technology Services and Security

OCT 2006 – AUG 2014

DIRECTOR OF TECHNOLOGY/OWNER, peabody supply company inc

Transformed organization into a technology leader, growing revenues $10M to $55M in seven years.

Managed maintenance & upgrades of all AIX and Windows servers with a 99.9% uptime.

Continuously modified legacy ERP to streamline business processes and enhance customer experience.

Managed the installation of a corporate wide VOIP phone system for 8 remote locations.

Implemented on-line bill payment system utilized by 50% of customers, cutting yearly costs by $25K.

Implemented business intelligence solution which increased profit margins and fill rates.

Managed the development & maintenance of all corporate websites (B to B, B to C, and retail site).

Selected as President of the SHIMS ERP Software user group for 2012 and 2013.

Managed operation of the MPLS based network linking 8 branches using several telecom providers.

Conducted all internal technology training including (Internal ERP system, Word, Excel, Project).

Implemented EDI solutions with major suppliers to increase fill rates and streamline sales process.

Grew the firm from 3 to 9 branches in seven years and sold the company to Hajoca Corporation in 2013.

1987– OCT 2006

PRESIDENT, Educational training institute

Founded the company and grew customer base to include some of the largest and most prodigious firms in New England. (ex. EMC, Amgen, Gillette, Fidelity, Lucent, Genzyme)

Managed 4 full time and 20 per diem technology training experts.

Conducted software training (Excel, Access, Word, PowerPoint, and Project) courses for Fortune 1000 companies around the world.

Developed customized technology training curriculum for Fidelity, EMC, Honeywell, etc.

Contributing author on McGraw Hill’s Excel and PowerPoint curriculum.

Known as “The Trainers’ Trainer”, Nick has entertained and enlightened thousands of instructors around the country on how to effectively engage and energize students within the tech classroom.

1984– 1986

MANAGER OF TECHNICAL CONSULTING, Data resources inc. (Mcgraw hill)

Managed technical support team, help desk and training staff.

Developed training courseware and delivered internal technology training programs.

Provided programming and technical support to DRI economists and econometricians.


JUNE 1983

BA ECONOMICS, bates college, lewiston ME

JUNE 1979

HIGH SCHOOL, St. john’s preparatory school, danvers MA


Extraordinary presentation and training skills

Strong strategic thinking and decision making skills

Great listener and communicator

Strong ability to manage time well


I am an avid golfer, hiker and hockey player and spend much time with my family at all three. I enjoy travelling and presenting at IT conferences throughout the US. I also serve as an Alumni in Admissions officer for my alma mater, Bates College.

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