Test Cases Manager

Anuradha Ramesh Babu

Home: +1-614-***-**** Mobile: +1-502-***-**** Email: ***********@*****.**.**

Looking for Lead Software testing job that will utilize my acquired skill set and opportunity to learn and grow in my career as a Lead/Manager in QA / Testing area.

7+ years of experience in IT Industry as a Software Testing professional

2 years of experience as Associate Lecturer in an Engineering college for Information Technology Department

Proficient in manual Back end and automation testing including Integration Testing and Functional Testing

Well experienced in Clear Quest to report bugs and Team Foundation Server (TFS) for reporting test results for each PBI (Product Backlog Item)

Extensive knowledge of Quality Center testing tool including bug reporting.

Highly experienced in meeting with Business Analyst to understand the requirements and creating test plans and test cases for the requirements

Hands on experienced in testing both Waterfall and Agile methodologies

Skilled in creating 1000s of test cases for a complex role based applications in a matrix form

Expert in running the created test cases including the mock data to validate and verify the test cases.

Proficient in running the test cases in different environments like build verification at DEV, real testing at QA and Prod turn validation at Production

Well experienced in creating test cases in Microsoft Test Manager tool for Manual test

Experienced in using Clarizen project tracking tool, to provide testing status to management

Highly experienced in smoke testing and regression testing

Hands on experienced in testing client server and Web applications.

Very well experienced as Release coordinator and did Monthly releases.

Involved in back end data verification using simple SQL queries in SQL Database

Experienced in Quality Center and Sales force ticket creation and Tracking

Completed courses for functional & regression testing tools like Win runner, QTP, Load runner and Test Director

Good as a Team player, having dynamic and positive Attitude to learn / excel new technologies in a short time

Masters in Computer Application (MCA) 1997 - 2000

Nehru Memorial College, Bharathidasan University, India

Bachelor of Science in Mathematics (B. Sc.) 1994 – 1997

Emerald Height College for Women, Bharadhiyar University, India

Software Testing Professional Program (Fast track) Course completed Apr 2009 – July 2009

STC Technologies, Trichy, India

Selenium Automation tool using Java and Eclipse Course completed Nov 2013 – Jan 2014

H2K Infosys Technologies, USA

Operating Systems

Windows 7, iOS, Windows 2008, XP Professional, Windows 2000

Languages

JAVA, .Net, C++ and C

Database

Oracle, SQL Server, Access

Tools & Utilities

Jira, Confluence, Selenium Web Driver, Clear Quest, TFS, Test Manager, Quality Center, Clarizen, Exposure to Sales force, Exposure to Win runner, Test Director and Load runner, Excel, Share Point, Eclipse IDE

Company: Equian LLC (September ’16 – Present)

Projects

Troveris (a Healthcare subrogation tool)

Client

Equian, Louisville, KY

Role

Lead QA System Analyst

Duration

September 16 – At Present

Team Size

5

Test Methodology

Oracle forms, and back end testing in Oracle and SQL server

Test Tool

Excel, Jira, Confluence

Platform

Windows XP, Windows 7, Java, .Net, SQL Server, Oracle forms, Oracle, MySQL

Project Description

Troveris is a Healthcare Subrogation tool which has many business lines with unique set of business rules for compensation and recovery. This application is designed using Oracle Forms for user interaction. It has many different modules and user roles. Based on user roles appropriate modules and access level are established for user. In this application claims, analysis of the claims for any possible recovery, projections, and recovery are the major modules or features. It has many ETL tools developed in Oracle packages and consist of Oracle and SQL DBs.

Roles and Responsibilities

As a QA Lead system analyst my job involves testing both production bug fixes and enhancements to the application

Involved in reviewing incidents to insure the Incident checklist and test documentation are completed and incidents contains the acceptable information provided by the developer.

Experienced in creating test cases based on the requirements (for both bug fix and enhancement)

Had responsibility for insuring the functionalities from the code delivered meets the business requirements

Involved in reviewing the code for required comments.

As a Lead experienced in reviewing the test cases from Off shore contractors and provide feedback and directions for corrections and changes.

Involved in training the new resources to the existing QA environment and mentoring to do the QA responsibilities

Hands on experience in creating documentation for testing steps including application screen shot before and after release of bug fix or enhancement

Very well experience in creating Mock data based on user roles and modules to validate the production bug fixes and enhancements.

Expert in creation of mock data for production bug fixes which includes current production failure scenario data and running / executing the fix making sure the data is corrected.

Experienced in Scheduling Demos to Business prior to the start of QA and obtain their signoff.

Experienced in planning and coordinating for UAT sign off with the impacted business areas (includes Accounting) by providing sufficient notice in their limited availability.

Hands on experienced to work on Share point to update each step of the testing

Experienced in triggering the ETL jobs for analysis and projections

Expert in querying the Oracle/SQL server/MySQL DB for setting up data as well as validation of production issue fix or enhancement done

As a release coordinator responsible to insure all required objects/forms are in the appropriate folders before assigning to the Application Architect/DBA to release to QA.

Involved in Pre-Prod validation for all the release items.

Experienced in compiling all object lists for a production release and provide that to the Application Architect/DBA for release.

As a Monthly release co-ordinator experienced in coordinate with LOS team and DBA team to release documented new object list to production

Very well experienced in performing PPV for assigned tickets’ and collecting other tester’s PPV and send production release re-cap summary email to Leadership and business team.

Experienced in creating test data files mocking the data relevant to QA environment using Production file format which will be able to create match, not matched files for reconciliation processes

Hands on experienced in validating and verifying the industry standards ISO files

Company: Tescomus (August ’15 – May ‘16)

Projects

iLottery

Client

Kentucky Lottery Corporation, Louisville, KY

Role

QA Analyst

Duration

August 15 – September 16

Team Size

6

Test Methodology

Manual testing

Test Tool

Excel

Platform

Windows XP, Windows 7, Java, .Net, SQL Server

Project Description

iLottery is an Android / iOS and web based app for KY lottery corporations’ new game for 2015. KY Lottery is initiating the online gaming through this new app along with customer profile. This new application will use the existing marketing sites’ branding details and also integrate with existing IGT’s (International Game Technology) internet gaming service called Player Direct and other systems like PAM, ICS and traditional lottery systems. iLottery app also integrates the existing Content Management (opencms) system. The new system enables the user to register to the fun club through online and maintain their accounts using their iWallet. System allows the user to credit money to their iWallet using CC, EFT, cash load through Retailers and debit the iWallet, when user purchase any drawing and play online using instant gaming. iLottery’s another feature is crediting the winning money to users’ iWallet as Auto – Pay for state allowed limit. Beyond that limit system provides users to download and fill the Claims Forms to receive their winning money. iWallet will allow users to withdraw only the winning money through Check request or Bank transfer. The new system also have options to users to browse and learn about the retailers details, games and services details also monitors and prohibits the player to play beyond the State / Gaming regulations provided the upper limit for a day.

Roles and Responsibilities

Created test cases for user profile, draw games, play instant games and iWallet activities / transactions.

Reviewed all other test cases which are created at macro level and updated with more details with more details and testing steps

Involved in creating mock up data

Involved in change requirement processes and updated the CR documents and updated the test cases based on the CRs

Creating the test logins and test data based on the scenarios, roles and business rules

Running the created test cases to validate the application functionalities and report if any bugs to development team

Re-run the test cases when the defect got fixed in the consecutive builds and if passed close the bug

Tested payments using test Credit card, Debit card, EFT through the respective payment gateways.

Company: Sevveel Technology, Chennai, India (Sept ’14 – June ‘15)

Projects

Mstore (Product for apps)

Client

Sevvel Systems Private Limited, Vadapalani, Chennai

Role

QA Analyst

Duration

Sept 14 – June 15

Team Size

2

Test Methodology

Manual and Automation testing & Quality Center for bug Reporting

Test Tool

Excel

Platform

Windows XP, Windows 7, Java, .Net, SQL Server

Project Description

mStore is an Android / iOS and web based app for restaurants targeting chain stores as well individual single store location. Web application is used to control the admin pages for content for each store. Using this app, customers can search for a location of the restaurant, get directions, and view the available menus and its price based on selected store and location. Customers can order food items and track the order status for delivery / carryout using this app. Customers can pay the order amount using Paypal, PayTM, PayU and with all major Credit / Debit cards. Customers can also order for Parties which is highlighted feature. This feature is built on custom menu items selection and price for selected store and location.

Roles and Responsibilities

Involved in business rule creation for Party ordering feature

Created test cases for web based admin screens to maintain the content.

Created test cases for single store and multi store scenarios and created test data

Built a combination matrix and test cases for menus and items for selected store and location with different price.

Created test cases and test data for Party ordering with fixed menus items and changes to the menu items.

Tested the application web application part using browser to validate the administration functionalities

Reported bugs in Quality Center.

Using the links provided by DEV team, installed the test apps to android and iOS phone and tested the search, order and track functionalities

Creating the test logins and test data based on the scenarios, roles and business rules

Running the created test cases to validate the application functionalities and report if any bugs to development team

Re-run the test cases when the defect got fixed in the consecutive builds and if passed close the bug

Written SQL queries to validate the insert / update data through web and smart phones.

Tested payments using test CC through the payment gateways.

Company: Tek Systems, Louisville, KY (Jul ’13 – Apr ‘14)

Projects

www.imercer.com (Merging IPE to WIN)

Client

Mercer, Louisville, KY

Role

QA Analyst

Duration

July 13 – April 14

Team Size

8

Test Methodology

Manual and Automation testing

Test Tool

Selenium Web Drive, Eclipse IDE, Excel, Clear Quest

Platform

Windows XP, Windows 7, IE 8.0, SQL Server, Clear Quest

Project Description

IPE (International Position Evaluation) is one of the services provided by Mercer. IPE is a modern approach to Job Evaluation. IPE is a global factor-based approach, allowing for fast, reliable and consistent measurement of positions’ size and value to an organisation across job families, within any type of organisation, anywhere in the world. IPE’s key features are Sizing an organization and Job evaluation. Job evaluation is done based on 4 key factors; Impact, Communication, Innovation and Knowledge.

This service is merged to the existing product called Mercer WIN advanced (Workforce Intelligence Network) to extend its features. WIN is a simplified, single-point access to a broad range of data and analytics. Using WIN, any organization can quickly and easily turn robust information into true intelligence. WIN also includes Workforce databases, benchmarks, analytics and its insights.

Roles and Responsibilities

Attending the System walk through meeting with Business Analyst and Development team

Analyse and meet with Business analyst to understand business requirements

Attending the Hand off meeting with Development team and business analyst

Creating test cases based on the requirements for all the combination of user roles

Created more than 1000s of test cases using roles and its access privileges including Business rules combinations

Defined test matrix formats to a given complex Business rules for accessing screens and controls in the screen based on the user role and privileges

Created test cases with statuses of Ready for testing, Passed, Failed and Not applicable in multiple excel sheet and have a summary page for consolidated reporting

Scheduling Review meetings with Business Analyst who created the business requirements to review the created test cases.

Presenting the created test matrixes and test cases to Business analyst and the BA directors to get sign off on the created test cased based on the requirements

Co-ordinating and providing Sign-off for Build verification testing to accept the build to deploy to QA environment

Involved in testing modules in Build verification

Creating the test logins and test data based on the scenarios, roles and business rules

Running the created test cases to validate the application functionalities and report if any bugs in Clear quest as a defect ticket and assign it to development team

Created test cases using Element locators and Selenium web driver methods for build verification regression testing and also used Java programming features & TestNG Annotations for enhanced test case scenarios.

Re-run the Selenium test cases when the defect got fixed in the consecutive builds and if passed close the ticket with appropriate messages

Attended Bug Triage meetings and involved in the Prioritization of the bugs based on the severity and the complexity

Tested applications in DEV, QA, Stage and Production environments

Tested the applications in production after Microsoft services pack update to the server systems.

Involved in the Regression testing and Smoke testing

Company: Direct Buy, Merrillville, IN (Mar ’10 – June ‘12)

Projects

www.ucctops.com POS(Point of Sales), www.members.directbuy.com (NGE), www.ucctops.com

Client

Direct Buy

Role

Software Tester

Duration

Mar 2010 – June 2012

Team Size

5

Test Methodology

Manual testing and Automated testing using TFS Test suite for common scenarios with Web Testing

Test Tool

TFS – Test Manager – To record the test case scenarios

Platform

Windows 7, Windows 2000, Windows XP Professional, IE 6.0, IE 7.0, ASP.Net, SQL Server, iOS, iPAD, TFS 2010, Test Manager, Clarizen, Sales force

Project Description

Total Operating System (TOPS) is a home grown ERP system which consists of Member, Vendor, Club / Center, Purchase Order, Invoices, Fund swiping, Credit Card transactions, BETA Finance and its statements and instalments details, Freight Calculations, Shipping and Handling details with lot of work flows and Reports related to Merchandising, Club, Finance, and Accounting. In this application Direct Buy decided to add Point Of Sales (POS) system where Club / Centers will use this to place and /or purchase orders directly paying money to Direct buy account which will reduce the customers wait time to receive purchased products. This POS includes enhancements to existing application and a new iPAD application where sales persons can place an order using the iPAD application with customer in the showroom.

NGE is a e-Commerce website for Members, who can login based on their membership and shop the available products based on their membership and associated Club / Center. This web site gets a feed from TOPS (an ERP system) regarding Members, Vendors, Club / Center, Freight Calculations, Shipping and Handling details and feed from VSR (Virtual Show Room) regarding Products and its Price based on each Club / Center.

Roles and Responsibilities

Meeting with Business analysts to understand the business requirements and business rules

Scheduling review meetings with Test managers and Development mangers to validate the test cases

Attended Bug Triage meetings and involved in the Prioritization of the bugs based on the severity and the complexity

Preparing unit, Functional and Smoke Test cases

Created more than 50 Test cases and recorded it in Test Manager

Executing Test cases and Reporting bugs

Involved in Smoke and Regression Testing

Defect Tracking and version control management

Creating Mock data for different types of Members, Clubs in TOPS and products in VSR to view those combination in TOPS-POS and NGE to test various scenarios

Setting up and creating sample data for different types of freight values for Vendor and Club based to view the combination in TOPS-POS and NGE cart

Manual test for both existing web based application and the iPAD application, which is distributed and deployed to iPAD

Involved in end to end testing for members, vendors, clubs, purchase orders by testing TOPS, NGE and TOPS POS (iPad) applications

Involved in reviewing the test cases written for unit, functional and smoke testing by other team members as per the scenarios and create review reports.

Exposure to the Load testing activities

Other Projects: Ventech Solutions Inc., Columbus, OH (June ’04 – July ‘06)

Projects: www.thecenterpoint.com Client: Ventech Solutions Inc., Columbus, OH Role: Software Tester

Project Description

Center Point is a U.S School District Management and Decision Support Solution for accountability, performance management and NCLB Act Compliance. This is an Intranet based product targeting to server School District offices and Schools. This software has various modules for different stake holder like Superintend of District, Principal of the School, Class Teachers, Student and Parent. Some of the features included to this software are Content Management, Curriculum Management, Grading, Attendance, Class Practice Test, Home work Module, Parent Access to Review the progress, IEP programming and tracking module, District, School, Class, Subject, Student Level performance review and reporting module.

Projects: Motor Soft Client: MotorKars, Columbus, OH Role: Software Tester

Project Description

Motor Soft is an application for Auto Servicing Company. This application has been converted in to Client-Server / Intranet based from the Legacy system along with some new generalized options to the users. This leverages the users’ time to create any invoice or P.O. This application manages the Customer details, Customer Car Details, Appointments, Estimates, Jobs, Scheduling of Jobs, Job Invoices, Parts and Inventory

Associate Lecturer in Department of IT June 2000 – June 2002

Sri Krishna College of Engineering and Technology, Coimbatore, India

Subjects Handled: C, C++, and Graphics

Objective

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Summary of Technical Skill Set

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