Nationality: South African
ID Number: 900**********
Marital Status: Single
Home Language: isiZulu
Other languages: English
Physical Address: 20 Hlabangane Street
Criminal Record: No
Health statues: Excellent
Email address: firstname.lastname@example.org
Contact Number: 083-***-****
Highest Grade Passed: Grade 12
High School Attended: Springs Boys’ High School
Subjects Passed: English- Home language, Afrikaans, Biology, Technical Drawing,Business Economics.
Years of completion: 2003- 2007
Achievements: Appointed as prefect in matric
National Full Colours for Brass Band.
Half Colours for Public Speaking.
Qualification: Call Centre Training
Institution: Skills Excel/ Guildford College
Skills: - Communication Skills
- Telephone Skills
- Customer Care
- Telesales Scripting
Employer Samketsi Consulting
Responsibility: Managing and distributing information within the workspace. In charge of
sending and receiving correspondence.
Handling of administrative requests and
queries from senior managers.
Position: Administrative Assistant.
Duration: 2014 – 2018.
Employer : One Call Solutions (iTalk)
Position: Call Centre Agent
Duration: 2019 - Current
Responsibilities: Making outbound calls to Absa clients and working in the credit limit increase
Reference. Bongani Mbonani
Position: CEO Samketsi Consulting
Reference. Kamohelo Sedibe
Position: Team Leader iTalk Solutions