Sales Customer Service
Resume:
GANESH SHRIKRUSHNA RASEKAR
Address: Ganesh Rasekar plot no 91, kirtidhar soc . Nilkamal Nagar,Narsala Road NAGPUR-440016
Phone: +91-992*******
E-mail: ***************@******.***
Objective: Objective: To continue my career with an organization that will utilize my SALES Skills and
SUPERVISION Skills to benefit mutual growth and success.
.
Abstract:
12 YEARS of broad experience in Retail Relationship Management.
Versed with excellent Team Management skills.
Gathered experience in handling sales as per the quality standards.
Exposure in Customer Service, merchandise management, Shrinkage management and business development activity.
Excellent communication and relationship management skills with the ability to relate to people at all levels.
Career Path:
1.Tbz the Originals Ltd – Shrikant Zaveri Group ( Jewellery Industry), Nagpur
CRE (Customer Relation Executive),
Nov.2012 to 20 April 2019 (6.5 years)
Key Deliverables
Build, expand and manage a high performance, dedicated and motivated sales team.
Developing sales force to achieve Organizational & Individual goal.
Evaluation of performance and giving space to down the line to perform as per their domain knowledge.
Responsible for training assisting & coaching of the sales team to enhance the selling skills.
Responsible for minimizing walkouts in the store.
Build relation with the customer and convert them into loyal customer.
Giving high level of service to the customer and achieving brand loyalty from them.
Proper utilization of staff according to season and time.
Responsible for BTL activities in store & out door for brand awareness.
Each month four activity for new customer generate.
Responsible for market & competitor survey.
Responsible for local promotional activities.
Managing 4 to 5 staff from all the aspects.
Implementing operations strategy in line with business strategy.
2.PURE GOLD JEWELLERY AND DIAMONDS INDIA PVT. LIMITED
The company is engaged in Retail jewellery industry with 11 countries presence international market.
Senior Associate FEB 2011 to Nov 2012
Key Deliverables
Ensuring merchandise availability at appropriate mix through conveying qualitative & quantitative feedback.
Responsible for training assisting & coaching of the sales team to enhance the selling skills.
Responsible for profit & loss a/c of the store.
Responsible for local promotional activities.
Interacting with customer and giving them best quality sales & service.
Responsible for inward and outward of inventory.
Very familiar with shopper and its operation.
Responsible for non-moving stock transfer to required store or HO.
Responsible for visual merchandising in the store.
3.NAVARAS GOLD BAZZAR,FUTURE GROUP RETAIL LTD.(FOREVER PRECIOUS GOLD AND DIAMOND JEWELLERY LTD. )
SALES ECECUTIVE - JAN 2008 to FEB 2011
Key Deliverables
Ensure that the customer receive the best level service possible at all time
Customer complaint are satisfactory resolve.
To set and maintain the high level presentation of display, and maintain cleanliness in selling and non -selling area.
To maintain log book recording and vigilance all type of stock problems.
To regularly check local competitors merchandise prices and inform the operation manager accordingly.
IT Exposure
ADCPSM ( ADVANCE DIPLOMA IN COMPUTER PROGRAMMING AND SYSTEM MANAGEMENT)
CCCO+
Internet Operations, Outlook Mails etc.
Hobbies
Watching TV News and listening songs
Scholastics
BA PASSED from Rashtrasant Tukdoji Maharaja University,Nagpur.
Personal Snippets
Date of Birth : 17/07/1982
Languages : MARATHI, ENGLISH, HINDI,
Place : - Nagpur
Date :- :- 01/04/2019 (Ganeshs Rasekar)
Contact this candidate