Mark Laslo

Software Engineer

***** ***** **

Las Vegas, NV 89141

970-***-****

ac9c03@r.postjobfree.com

EXPERIENCE

WFG, San Francisco— Agent

Dec 2017 - Present

Using my life skills to guide people in ways of securing their future. Young Living, Salt Lake City— Associate

Jan 2014 - Present

Marketing essential oils for health.

Hewlett - Packard Co., Agilent Technologies, Avago Technologies —Software Engineer

Dec 1998 - Jan 2013

Was a key team member of software engineering team. Wrote automated management reports detailing the hourly,weekly, and monthly performance of people and equipment. Responded to telephone calls for assistance from customers regarding computer or telecommunication hardware and/or software problems. Ensured users had needed telephone and wireless systems and features. Analyzed and evaluated possible solutions to problems. Logged and tracked calls for support and prepared periodic or special reports regarding activities and highlighting problem trends. Provided technical assistance to fellow employees regarding the use and operation of a wide variety of computer hardware, software and peripheral equipment. Performed security administration by resetting passwords, creating, moving, and disabling user accounts for network operating systems and software applications. Prepared written documentation and instructions for customer use in an operational setting. Notified systems development staff or vendor support staff when equipment maintenance or repair is apparently required. Reviewed periodicals, product and system documentation and other written materials to maintain and update knowledge regarding hardware and software used by employees; maintains a library of such information for departmental use. Contributed to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Used standard office equipment and variety of computer hardware and software in the course of the worked

TRW, Cleveland, OH — Software Engineer

Apr 1980 - Mar 1989

Used the skills I learned in school to become a Software Engineer. SKILLS

Databases: SQL types, Large

databases.

Lanquages: C++, C, CSS,

JavaScript, PHP, AWK, Cobol,

Fortran, Basic

EDUCATION

Cal Poly, San Luis Obispo,CA — BSCS

Aug 1976 - May 1980

Received a Bachelor’s degree in Computer Science.

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