Regional Director Of Operations, Healthcare, Medical and Dental
Resume:
February **** - Current
August 1993 - June 2016
November 1992 - December 1994
Anna N. Metzger
Las Vegas, Nevada
702-***-**** • ***********@*****.***
Executive Profile
I am an ambitious well-qualified leader who creates strategic alliances with organization leaders to effectively align and support key business initiatives. I have dedicated my professional career to helping healthcare companies maximize their potential thus impacting operational excellence while decreasing inefficiencies. I specialize in building and retaining highly functioning teams that lead to higher performance levels with sustained results.
Professional Experience
General Manager
Apria Healthcare, Henderson, NV and Bullhead City, AZ.
● P&L responsibility with both revenue and operating income.
● Collaborated with senior management to develop, review, update and implement business strategy.
● Responsible for executing sales strategy and growth initiatives by maintaining relationships.
● Managed all areas such as customer service, collections, clinical, distribution, and sales.
● Monitors key performance indicators and responsible for implementing corrective measures.
● Ensure operational procedures comply with federal, state, local and Joint Commission requirements. Regional Director of Operations
Absolute Dental
Director of Operations
InterDent Dental Services previously All Care Family Dental
● Proven Track record of delivering results
● Interpersonal communication; Employee Relations
● Multimillion dollar P&L management; Grew Single Practices into Multiple Practices
● Excellent Customer Service Skills; Patient Oriented
● Superior Communication Skills with Providers, Managers and All Team Members
● Strong Organizational Skills, Coaching Developing and Training Team
● Revenue growth up 19% with OP $237k. Regional margin SS growth 18+%
● Effectively controlled expenses (labor, costs, labs and supplies)
● Generated an additional $1.5 million dollars in annual revenue by building a successful in-house
● Specialty driven culture (Oral Surgery, Endodontics, Pedodontics and Periodontics) Education
Community College of Southern Nevada
Business Management; Biological Management
Other
Member of Advisory Board - Milan Institute developing/training Dental Program Presented Continued Education Classes
References
Karen Feldman, D.D.S. - Clinical Director of Operations and Quality Assurance
310-***-****/***********@**********.***
Stephanie Greenlee - National Director of Talent Acquisition
949-***-****/********.*********@*****.***
Ginger Holguin - Regional Operations Director
Contact this candidate