Customer Service Assistant
Resume:
EBERECHUKWU
IHEMTUGE
CHIAMAKA
Toyin Bus stop, Agege, Lagos State
*********************@*****.***
Summary
A highly organised and hardworking individual with excellent research, time management and problem solving skills. Proven academic and curricular achievements and possess the right work place zeal to propel an organization in achieving its goals and objectives.
Skilled in research, negotiation and customer service. To contribute to the growth of the organization through team work and innovative ideas and to achieve mutual employee growth and success.
To deliver expert output in all positions.
Work Experience
Subject Teacher
NATIONAL YOUTH SERVICE CORPS, Akwa Ibom
2018 – 2019
Guided and monitored against examination malpractice. Organised a seminar on “Education, Health and Sex education SECRETARY/TYPIST
Linchis Global World, Akute, Lagos State
2011 – 2012
Answering phone calls, handling company inquiries, and sorting and distributing mails. Schedule meetings and travel for executives.
Managing the daily/weekly/monthly agenda and arrange new meetings and appointments. Preparing and disseminating correspondence, memos and forms. File and update contact information of employees, customers and external partners. Education
B.Sc. Business Education
University of Nigeria, Nsukka, Enugu State, Nigeria 2013 – 2017
Educational background is basically focused on a wide range of course work from business development and management, financial accounting, consumer economics, sales management and computer applications. Certification of Completion Course in Desktop Publishing Dynamics Computer Learning Centre, Olusesi Bus stop, Agege, Lagos State.
– 2012
Senior Secondary Certificate Examination (SSCE)
Barachel Model College, Lagos State
– 2010
Junior Secondary Certificate Examination (JSCE)
Starfield Private College, Fagba, Lagos State.
– 2007
SKILLS AND COMPETENCIES
Good leadership and management capabilities
Ability to work with minimum supervision
Proficiency in computer fundamentals (Microsoft Office Suite) Excellent writing, verbal communication and interpersonal skills Resourceful, proactive, diligent and innovative
Good negotiation and customer service skills
Additional Information
Elected as the Assistant Secretary General for the National Association of Business Education Students (NABES). Organised and coordinated seminar for students at NYSC PPA on “Education, Health and Sex Education”. Coordinated sensitizations for indigenes and market people against HIV/AIDS References
Available on request
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