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SAP OTC Consultant

Location:
Cleveland, OH
Posted:
May 08, 2019

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Resume:

SURESH VELAYUDHAN

Senior SAP Certified SD-OTC Applications Solutions Consultant

Cell: 440-***-****, ac9bvt@r.postjobfree.com, Cleveland, OH

OVERVIEW

SAP SD (OTC) Certified Consultant with more than 10 years of SAP SD/CS experience successfully delivering high value projects and implementing complex SAP solutions for global organizations.

I have over 4 years of industry expertise across various industry sectors covering both product sector (FMCG), and service sector (insurance and telecommunications). He has demonstrated success in 3 full lifecycle implementations of Business Consulting & Functional Analysis of SAP-SD/CS Module using ASAP Methodology. Experienced in Analysis & Mapping of business processes, Gap Analysis, Configuration/Development, Testing, User Acceptance testing, user training, Documentation and Go-live / post Go-live support.

Completed SAP S/4HANA online course and work experience.

5 years of experience with IBM in Global SAP implementation projects and 45 global rollouts.

Experience in working with SAP SD integrated modules such as SAP CS, SAP MM, SAP FICO and SAP PS.

Experience in other modules aside from SAP SD include CS, MM, PS and GTS.

Experience in building custom design solution along with a developer.

Experience in custom design in Order Management area, that includes Pricing, Sales Order screen views, Outputs for Order confirmation and delivery note.

Extensively worked on SAP Customer master data and Material master data.

Experience in the working pricing area that covers Rebate agreement, Special pricing and Discounts.

Experience in documenting; processes and procedures, functional design specifications, test plans and scripts using Microsoft tools (Word, Excel, PowerPoint, Project, Visio, etc.)

Experience in handling a team of 6 members for 2 years.

Providing functional direction and training to other Configuration Specialists as a means of continuous training and improvement.

Experience in using and working on Solution Manager (Solman) for Charm request and data repository.

Experience in Process analysis and modeling.

Experience in working Semantic, HPQC and Panaya tools.

Experience in Agile environment.

Worked on Data conversion and integration projects.

Ability to produce measurable results quickly in a diverse and new organizational setting.

Experience in Merger and Acquisition integration projects.

Proven experience in taking leadership, project management, design and configuration along with support roles through discrete phases of project implementation.

Strong presentation, documentation and communication skills to communicate effectively with business, functional teams, technical teams and members of senior management.

SUMMARY OF SAP SD EXPERTISE

Expert knowledge on order to cash (OTC) and Quote to cash (QTC) processes.

Experience in creating and assigning of all SAP Organizational values and document types, which are related to SAP SD, CS, PS and MM modules.

Experience in custom design in Order management area, especially in Sales Order

Experience in custom design in Outputs for order and delivery.

Extensive experience in working on different SAP Master data, which are relevant for SD, CS, MM and PS modules

Extensively worked on Customer master data, Pricing master data and Output master data.

Data conversion and integration of data relevant for OTC process..

Sales: Inquiry, Quotation, Sales Order, Rush Order, Cash Order, Back Orders, Scheduling Agreements, and Contracts Consignment Process and Third party order processing.

Shipping and Transportation: Delivery document types, Delivery Item Categories and Shipping Point Determination

Billing: Billing Document Type, Credit Memo, Debit Memo, Pro forma Invoices, Milestone Billing and Invoice list.

Basic Functions: Maintained Determination Procedures, Condition types, Access Sequence and Condition Records for Pricing, Text determination and, output determination.

Extensively worked on pricing area, which covers different condition types and Rebate agreements.

Good Understanding on Combined sales orders, combined deliveries, combined billing, split orders, split deliveries, Split invoicing, Stock Transport Order, and Intercompany Billing.

Agreements: Scheduling agreements, Quantity contracts, Values Contracts

Functional expertise: Pre-sales activities such as inquiry and quotation, and major business activities such as Pricing, Billing, Shipping, Credit Management, Partner Determination and Output Determination.

Pricing Experience: Extensively worked in Configuration and assignment of SD Pricing. Configuration of Condition Types, Condition Tables and Access Sequences, Determining and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as Condition Exclusion.

Involved from blueprint preparation stage of the project to realization and go live/support activities.

Experience in Integrating SD module with CS, MM, PS and FI/CO modules that relevant for OTC process.

Experience in working with technical team for the EDI mapping.

Experience in EDI IDoc testing and field mapping relevant for OTC process.

Experience in writing functional specifications, testing scenarios, creating training material, conducting end user training. Experience in unit testing, integration testing and regression testing.

SAP TRAINING AND CATALOGUE COURSES COMPLETED / CERTIFIATION

SAP SD Certified - Supply Chain Management, Order Fulfillment with mySAP ERP 2004, SAP ECC5.0

RELEVANT ENGAGEMENTS AND PROJECTS

Honda Trading America, Marysville, OH (Vendor – L&T Infotech (S4Hana 1610 Implementation / Support)

Oct 2018 – Till date

S4 HANA OCT Consultant

Honda Trading was established in March 1972 as the sole manufacturer’s trading company in the Honda Group. Honda have continued to grow by utilizing the strengths of our global operations, which cover 57 bases in 21 countries, to become a manufacturer’s trading company that is capable of responding quickly and accurately to customers’ needs.

Honda Trading’s role is to provide customers throughout the world with satisfaction and joy by contributing to the construction of competitive value chains through the provision of a variety of services, including raw materials, equipment and parts supply, steel processing, manufacturing of dies & molds, aluminum alloys metal, sales of completed products, and recycling.

We will continue to pursue efficient and creative distribution solutions and to possess an international perspective and strong regional information networks in order to achieve optimum coordination between customers and goods.

Roles and Responsibilities.

Edit / Update the Business Process Document.

Bridge the business requirement and the BPD

Test (Unit testing / Integration testing) the Delta changes.

Solve the tickets raised by Testers as part of System Configuration unit testing and integration testing.

W. W. Grainger, Inc. Lake Forest, IL (Vendor – Insight Global) (Support & Testing)

April 2017 – April 2018

SAP SD Techno/Functional Consultant (SD and EDI)

W. W. Grainger, Inc. is a Fortune 500 industrial supply company founded in 1927 in Chicago. The Company is a business-to-business distributor of products used to maintain, repair and operate facilities. Approximately 3 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including healthcare, manufacturing, government and hospitality. They place orders online, with mobile devices, over the phone and at local branches. More than 4,800 key manufacturers supply Grainger with 1.5 million products stocked in Grainger’s distribution centers and branches.

Roles and Responsibilities.

Unit testing, Integration testing, regression testing and negative testing of all the new technical, functional and Order screens.

Analyze SD/EDI business processes and fix the gap in the existing scenario.

Process improvement in OTC process.

Enhancement on Order Management process through custom design.

Unit testing and integration testing for the enhancement and new developments.

QA testing to include documentation and recording of all the enhancement changes and the related tests.

Solve production tickets related to OTC and SCM area.

Davey Tree Expert Company, OH (Enhancement, Maintenance & Support)

April 2014 – July 2015

SAP Business Analyst (SD, CS, PS and MM Modules)

Davey Tree is Ohio’s largest employee-owned company and the fifteenth largest in the nation. Davey Tree provides professional care for the trees, landscapes and green spaces of homes, businesses and community. Davey Tree has four business divisions, such as Residential Services, Commercial Services, Utility Services and Natural Resource Consulting.

Roles and Responsibilities.

Implement SAP PS module for the newly acquiring companies.

Do merger and acquisition activities for the acquired company.

Enhancement on Order Management process through custom design.

Implement and Integrate SAP PS module with SD, CS, MM and FICO for an existing company code.

Analyze existing SD/CS business processes and recommend fixes and enhancements.

Work in business Process Procedures for the OTC process.

Restructure and create new Service materials.

Restructure the completely pricing procedure to meet the requirement.

Resolve day-to-day CS and SD related tickets on priority basis.

Significant documentation of functionality for new processes (process flows).

Communicate technical solutions/issues to a non-technical audience.

Simplify the existing OTC and CS processes.

Thorough unit testing and integration testing of all the changes and enhancement on development and quality systems.

Document all configuration changes and prepare training materials.

Change and Configure new pricing related requirements.

Define and configure new Dynamic Item Processor (DIP) as per the requirements.

Change customer master partner functions and Account group as per the business requirements.

Provided Level 2 and Level 1 Production Support resolving issues, questions, and requests from end users and managers related to Configuration, Integration, and Training

Recommend ABAP or other programming enhancements when there is no SAP standard solution is available.

Training and presentation of configured process to key users.

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FTS International, Texas, USA (Implementation Project – Vendor Infosys Ltd)

July 2013 – March 2014

SAP Consultant (SD, CS, PS)

FTS International is the largest private well completion company in North America and has a joint venture in China with the Sinopec Group. Exploration and production companies rely on FTSI’s deep expertise and customized hydraulic fracturing solutions to enhance their recovery rates from oil and gas wells, primarily in unconventional plays

Roles and Responsibilities

Implement SAP SD/CS (OTC) modules for a new company.

Involve in preparing blueprint activities.

Write and document business process procedures for SD and CS modules.

Do presentation to client manager about different SD and CS related processes.

Make the necessary changes on the business processes as per the business requirements.

Configure all the SAP settings as per the BBP for the SD and CS modules.

Up and run Consignment and Contract process.

Perform unit testing and integration testing for all the business processes.

Do presentation of configured process to key users.

Make test scripts and test scenarios for the testers.

Train end users to use the SAP.

LHS (Ericsson), Germany (Implementation Project – Vendor IBM India Pvt Ltd)

Feb 2012 – June 2013

SAP Consultant (SD, CS and MM)

Roles and Responsibilities

Implement SAP SD and CS modules for the Ericsson acquire LHS.

Set up intercompany process scenarios as per the requirements.

Do merger and acquisition activities.

Project Manager role to coordinate activities of both onshore and offshore teams

Gather requirements and prepare business blueprint.

Writing and documentation of business process procedures for SD and CS modules.

SD and CS Process Presentation to client.

Alter the business processes as per the business requirements.

Configure all the SAP settings as per the BBP for the SD and CS modules.

Set up a new pricing Rebate agreement as per the requirement.

Perform unit testing and integration testing for all the business processes.

Conduct presentation of configured process to key users.

Make test scripts and test scenarios for the testers.

Train end users to use the SAP.

Up and run Consignment and Contract process.

Data conversion and integration of data from the legacy system.

Providing functional direction and training to other Configuration Specialists as a means of continuous training and improvement

Managed team of 4 members.

Ericsson Global, Sweden (Enhancement, Maintenance & Global Rollouts - Vendor IBM India Pvt Ltd)

Dec 2008 – Jan 2012

SAP Consultant (SD, CS and GTS)

Roles and Responsibilities.

Lead Consulting member of a global rollout team implementing SAP at subsidies across globe within the period.

Configure the enterprise structure of the brand new legal entities.

Work in SAP SD, MM, CS and GTS Global rollouts.

Set up, test, and document Intercompany Process as part of new rollouts.

Collaborating all changes with Delivery Team to ensure there is no impact to the overall product roadmap

Preparation of Unit Test Plans and Integration of Test Plans. Execution of test plans and result recordings.

Raise defect in QC tools and solve QC defects raised by customer and teammates on time.

Record and maintaining necessary documentation in the client sites.

Coordinate and conduct meetings with clients and other team members to understand and analyze the requirements.

Business UAT support and go-live support.

Maintain condition records as per the client requirement.

Solve all SAP CS and GTS related tickets.

Working with ABAP Team in solving various client specific issues and writing functional specifications.

Configure LE processes including deliveries, picking, packing through goods issue.

Provide business analysis and process redesign expertise in the functional areas (finance, sales, Customer service, Global trade service, Material management etc.) within the enterprise specifically in the analysis, and redesign, of SAP functions and processes

Customize SAP functionality to satisfy business requirements and business process design

Work on different Pricing condition types that related to different discounts and different price.

Set up rebate process.

Prepare business specifications for reports

Formulate and define application scope and objectives and devise/modify procedures to solve business problems.

Monitor and report to management on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals and implementing corrective actions.

The ability to successfully apply our methodology to guide clients through the supply chain transformation and sustainability process.

Providing functional direction and training to other Configuration Specialists as a means of continuous training and improvement.

Managed and led rollout team comprised of 6 team members.

Ericsson, India (Production Support- Vendor IBM India Pvt Ltd)

June 2007 – Nov 2008

SAP Consultant (SD and CS)

Ericsson is a multinational networking and telecommunications equipment and services company headquartered in Stockholm, Sweden. The company offers services, software and infrastructure in information and communications technology (ICT) for telecommunications operators, traditional telecommunications and Internet Protocol (IP) networking equipment, mobile and fixed broadband, operations and business support services, cable television, IPTV, video systems, and an extensive services operation.

Roles and Responsibilities.

Production server ticket solving as per the priority.

Recommend client if any enhancement / change required in the current setup.

Document the solved tickets.

Rewrite business process documentation

Educate the end user if the ticket reason is a “user error”.

Categorize the tickets under modules.

Providing functional direction and training to other Configuration Specialists as a means of continuous training and improvement.

EDUCATION

TKM Institute of Management, Kerala University, India

Master of Business Administration, Marketing and Operations Management, 2000-2002

Kerala University, India

Bachelor of Science, Zoology



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