PO Box ***
Beach, FL 32550
Property management professional with over two decades of growth-oriented property management experience, focused on high-value revenue and net operating income gains, improved productivity and commercial successes within a portfolio of rental apartments, com- mercial enterprises and luxury condominiums.
Marketing skills, business acumen and industry expertise give me the edge in translating company vision into action plans that enhance tenant/client relationships and improve bottom-line. Key successes: transformed inefficient properties into profitable assets, maintain- ing high occupancy and reducing delinquenies.
KW Property Management & Consulting, Clearwater, FL, 2015-2017 Provide management, direction, and leadership for 11 properties with 6 managers to ensure the contracts are maintained and operated in accordance with KWPM standards and established community’s objectives. Provide key market information, and inputs to company’s strategies and initiatives. Manage day-to-day operations of entire portfolio including assets in various stages of construction.
Advise board members on various contracts, condo documents along with budgeting and solutions to corporate issues.
Direct strategic/operational planning, forecasting, budgeting, risk management, payables/ receivable, capital investment, credit and closing/reporting.
Manage high-end properties including staff, financial oversight, budget, collections, CAM and other oversight, maintenance oversight from routine to multi-million cost renovations, along with facilitating excellent in-person relationships with board, owners and vendors. Regional Property Director
Progressive Management of America, Northwest Florida, 2012-2014 Supervised a portfolio of approximately 53 properties with 2,500 units of public and private com- mercial, residential and affordable housing with full P&L accountability. Managed day-to-day op- erations of entire portfolio including apartment buildings, third party properties, remodel projects, capital construction turnkey and renovations.
Held autonomous decision-making authority for maintenance, construction, marketing, advertising, leasing, and acquisitions while leading multiple management staff, hourly employees, sub-contractors and 1099 employees.
Headed up reconstruction for portfolio of 41 distressed properties. Oversaw daily operations of portfolio and implemented strong marketing plans which generated high traffic Licensed CAM #11870
RE Broker #587387
• Construction, Maintenance,
• Rent Collection
• Legal Understanding/Tenant - Landlord
• PM Databases
• Turnaround Troubled Assets/Receivership
• Community & Resident Relations
• Demonstrated Patience, Persistence & Flexibility Property Management Consultant, 2017
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PO Box 200
755 Grand Blvd.,
Beach, FL 32550
Developed departmental goals, plans and standards consistent with operational, administrative, legal and ethical requirements and objectives of the organization.
Maintained close collaboration with internal and external stakeholders, vendors and community managers and ensured best operational practices.
Performed financial tasks which included rent collections, invoice payments and analysis of operating statements. Handled delinquent accounts by initiating court proceedings which resulted in decreased delinquency to 100%.
Board member, Lakeview Center Hospital; NSP housing grants member; vital partner, HUD Key Achievement: Maintained budget control and increased revenue with monthly occupancy in excess of 95%.
Senior Property Manager
Progressive Management of America, Northwest Florida 2001-2012, and 1992-1995 Provided comprehensive property management services for 10 properties, four houses and commercial mini storage totaling 302 units [including FDIC, HUD and LIHTC units].
Renewed existing tenants and represented tenants in the marketplace for buildings outside the portfolio.
Managed utilities, collected rent, and conducted tours of the property for prospective tenants. Recommended bidding contractors to PMA president and drafted contract documents for capital and TI projects.
Increased company revenue and company reputation by implementing a marketing budget and strategic marketing campaigns.
Maintained records for yearly audits, resident files, marketing information, maintenance, accounting, collections, expenditures, purchasing, inspections, correspondence, and budget logs.
Accurately managed all property related financial reporting for building owners. Included annual tenant rent reconciliation, monthly owner’s reports, annual budget, and other owner driven initiatives.
Key Achievement: Sustained highest physical and economic occupancy from 70% to as high as 100% possible at all times.
General Manager, Venture Out, Panama City, FL 1998-2000 General Manager, CAM Jade East Towers Condominiums, Destin, FL 1995-1997
RE Institute College, Gulf Breeze, FL
Licensed Community Association Manager (LCAM) #11870 Licensed Real Estate Broker #587387
Associates in Accounting
Onondaga Community College, Syracuse, NY
MS Office, AMSI, Yardi Voyager, Jenark, Nexus, V12 Software, Excel, Portfolio Mgt. Databases Daniel D’Onofrio
• Melanie Roberts, Administration, First Service Residential 850-***-****
• Joe Beaner, General Manager, Restaurant Industry 850-***-****
• Matt Rivest, President/Owner, S.E. Landscape 850-***-****
• Stephanie Rollo, Manager, Progressive Management 850-***-****