Customer relationship management

Chioba Adaeze Mary

T**C, Minimah Estate, Ikeja, Lagos.

Mobile: [070********] E-mail: [************@*****.***]

Profile

I am an enthusiastic, positive, punctual, hard worker with good inter personal skills; willing to learn and develop new skills. A resourceful and determined personnel, conscientious, committed to efficiency and focus with well-developed team spirit.

Achievements

President of Young Farmers Club at Secondary Level.

Assistant Choir Prefect at Secondary School Level.

Chairperson of the Departmental Electoral Committee 2018/2019.

Public Relations Officer, Graduating class 2018/2019 (Lighthouse Chapel).

Group Leader for several academically-inclined activities/project.

Education

[September 2001 – July 2009] [Science] [Edward Migan International school and Our Lady of Apostles Private School]

Grade achieved: [Primary school certificate]

[September 2009 – July 2015] [Science] [Our Lady of Apostles Secondary School]

Grade achieved: [High school degree]

[September 2015 – To date] [Biochemistry] [Babcock Univeristy]

Grade achieved: [4point Gpa]

Degree in View

[November 2018] [General Work Ethics] [Babcock University]

Achievement: [Poise Training]

Affiliation

Member of the Chaplaincy unit (Babcock Chapter).

Work Experience

[January 2016 – April 2016] [Residence Assistant]

[Babcock University, Platinum Hall]

Main duties performed: Assisting the Hall Administrator with files and documents, checking the rooms and students of the hall of residence.

[January 2017 – April 2017] [Residence Assistant]

[Babcock University, Platinum Hall]

Main duties performed: Assisting the Hall Administrator with files and documents, checking the rooms and students of the hall of residence.

[May 2017 – August 2017] [Personal Assistant]

[Divine Favour Investments]

Main duties performed: Organizing data from daily sales of goods and services; regular marketing/advertising of services offered and goods available contributing to the progress of the business venture.

[May 2018 – August 2018] [Laboratory Assistant]

[Juli PLC]

Main duties performed: Organizing files and computer entries of patients’ information; conducting various laboratory tests under supervision; writing and explanation of result to respective patients.

[October 2018 – February 2019] [Community Service]

[Babcock University, Department of Music and Creative Arts]

Main duties performed: Dispatchment, Photocopying and Organization of important files/documents of the Department.

Skills and Job Objective

Communication skills

Problem solving skills

Excellent telephone manner

Microsoft Office skills

Fast learner

Motivational skills

Work Etiquette skills

Project Management skills

Customer Relationship Management

Research Enthusiast.

Job objective: To add tremendous value to your company and also provide the required edge over your competitors with my skills.

Hobbies and Interests

My hobbies are;

Writing (which could include typing in detail as the need arises)

Reading.

Organising.

Cooking.

Singing.

Interests are;

Making a wide impact on people.

Learning and working to the utmost best of my capabilities.

Working on a radio or communication platform (one way of reaching out to the public).

Personal Data

Date of Birth: 19th January, 2000

State of Origin: Anambra State

State of Residence: Lagos State

Nationality: Nigeria

Religion: Christianity

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