Customer Service Data Entry
Resume:
Dierdre Murry
********@*****.***
Summary
Dedicated professional with 15+ years of experience in accounting and a strong focus in full cycle payroll looking for an exciting long-term opportunity with a stable company where I can contribute and continue to grow.
Software Knowledge
MS Office Suites, SAP, ADP Pay Force, ADP Enterprise, JD Edwards, Kronos, Oasis, ADP Workforce Now, Insight, WebSeries, Epay
Employment
Situs, Houston, TX 06/2018- 01/2019
Payroll Specialist
Timely and accurately process high volume payroll for 800 employees according to established payroll schedule and in compliance with established SOX procedures
Utilize timekeeping system files, spreadsheet uploads, and manual data entry for employee hours
Balance payroll and reconcile discrepancies in a tight time frame prior to service provider transmission is required
Process employee overtime pay for various states
Process bonuses, special payments, and taxable cash and non-cash fringe benefits
Employee maintenance including direct deposits, garnishments, federal and state tax set ups
Calculating and processing manual checks as required
Timely research and resolve payroll inquiries from employees, HR, department managers, and other parties while maintaining top notch customer service
Maintain confidentiality of payroll information
Other duties and special projects as assigned
ABM Building Value, Houston, TX 07/2016 – 06/2018
Payroll Coordinator
Provides direction, supervision, and assistance to subordinates regarding payroll processes
Oversee, process, and coordinate payroll processing for multi-state weekly, bi-weekly, and semi-monthly employees (including Puerto Rico)
Coach, train and mentor staff; work with supervisor to establish procedures, schedules and workflow for the payroll group
Partner with Human Resources on ensuring pay data records are accurate, complete and maintained
Constantly work on efficiencies to improve the current payroll process
Serve as primary point of contact for hourly payroll related issues
Assist supervisor and manager with special projects as requested
Worley Parsons Inc., Houston, TX 05/2011 – 03/2016
Payroll Administrator
Multi- State payroll processing for 5,000 employees
Processed new hires and terminations, wage garnishments, W-4 direct deposit and bonuses
Handles employee escalations via payroll hotline, resulting in satisfactory resolution of questions and problems within 24 hours
Managed inventory of department office supplies
Controlled the distribution of packages, ensured documents are placed with appropriate personnel in a timely manner to avoid the potential violation of various payday laws
Created a log of employees that submitted late timesheets that helped saved the company $12 thousand annually in processing manually checks.
Processed employee data from the HR system of record to the payroll system
Processed employee verification of employment requests
Audited bi-weekly payroll and prepared the payroll journal
Assisted employees in registering for/or resetting access to online pay stubs
Reconciled and confirmed the accuracy of payroll data
Processed Union payroll and payments
Live Nation Worldwide Inc., Houston, TX 12/2006 – 05/2011
Payroll Specialist
Processed payroll for 4,000 employees in both the United States and Canada
Handled new hires, terminations, manual timesheets and electronic timekeeping data
Processed manual checks, created and maintained various logs and spreadsheets and tracked paid time off
Processed employee data from the HR system of record to the payroll system
Processed employee verification of employment requests
Audited bi-weekly payroll and prepared the payroll journal
Assisted employees in registering for/or resetting access to online pay stubs
Reconciled and confirmed the accuracy of the payroll data
Process Canadian Payroll
Process Union payroll
Education
Sharpstown High School 1988
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