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Customer Service Data Entry

Location:
Houston, Texas, United States
Salary:
50,000
Posted:
May 08, 2019

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Resume:

Dierdre Murry

ac9btv@r.postjobfree.com

832-***-****

Summary

Dedicated professional with 15+ years of experience in accounting and a strong focus in full cycle payroll looking for an exciting long-term opportunity with a stable company where I can contribute and continue to grow.

Software Knowledge

MS Office Suites, SAP, ADP Pay Force, ADP Enterprise, JD Edwards, Kronos, Oasis, ADP Workforce Now, Insight, WebSeries, Epay

Employment

Situs, Houston, TX 06/2018- 01/2019

Payroll Specialist

Timely and accurately process high volume payroll for 800 employees according to established payroll schedule and in compliance with established SOX procedures

Utilize timekeeping system files, spreadsheet uploads, and manual data entry for employee hours

Balance payroll and reconcile discrepancies in a tight time frame prior to service provider transmission is required

Process employee overtime pay for various states

Process bonuses, special payments, and taxable cash and non-cash fringe benefits

Employee maintenance including direct deposits, garnishments, federal and state tax set ups

Calculating and processing manual checks as required

Timely research and resolve payroll inquiries from employees, HR, department managers, and other parties while maintaining top notch customer service

Maintain confidentiality of payroll information

Other duties and special projects as assigned

ABM Building Value, Houston, TX 07/2016 – 06/2018

Payroll Coordinator

Provides direction, supervision, and assistance to subordinates regarding payroll processes

Oversee, process, and coordinate payroll processing for multi-state weekly, bi-weekly, and semi-monthly employees (including Puerto Rico)

Coach, train and mentor staff; work with supervisor to establish procedures, schedules and workflow for the payroll group

Partner with Human Resources on ensuring pay data records are accurate, complete and maintained

Constantly work on efficiencies to improve the current payroll process

Serve as primary point of contact for hourly payroll related issues

Assist supervisor and manager with special projects as requested

Worley Parsons Inc., Houston, TX 05/2011 – 03/2016

Payroll Administrator

Multi- State payroll processing for 5,000 employees

Processed new hires and terminations, wage garnishments, W-4 direct deposit and bonuses

Handles employee escalations via payroll hotline, resulting in satisfactory resolution of questions and problems within 24 hours

Managed inventory of department office supplies

Controlled the distribution of packages, ensured documents are placed with appropriate personnel in a timely manner to avoid the potential violation of various payday laws

Created a log of employees that submitted late timesheets that helped saved the company $12 thousand annually in processing manually checks.

Processed employee data from the HR system of record to the payroll system

Processed employee verification of employment requests

Audited bi-weekly payroll and prepared the payroll journal

Assisted employees in registering for/or resetting access to online pay stubs

Reconciled and confirmed the accuracy of payroll data

Processed Union payroll and payments

Live Nation Worldwide Inc., Houston, TX 12/2006 – 05/2011

Payroll Specialist

Processed payroll for 4,000 employees in both the United States and Canada

Handled new hires, terminations, manual timesheets and electronic timekeeping data

Processed manual checks, created and maintained various logs and spreadsheets and tracked paid time off

Processed employee data from the HR system of record to the payroll system

Processed employee verification of employment requests

Audited bi-weekly payroll and prepared the payroll journal

Assisted employees in registering for/or resetting access to online pay stubs

Reconciled and confirmed the accuracy of the payroll data

Process Canadian Payroll

Process Union payroll

Education

Sharpstown High School 1988



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