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Customer Service Office

Location:
Pretoria, Gauteng, South Africa
Posted:
May 08, 2019

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Resume:

CURRICULUM VITAE

Name Karabo Johannah Rangwako

Home Address *** *** *, ********, ********** 0229

Contact Number/s 063*******

E-mail Address ac9bql@r.postjobfree.com

ID Number 800**********

South African Citizen

Languages Languages: English, Afrikaans, Zulu

Home language: Tswana

Profile

A highly resourceful, flexible, innovative, and enthusiastic individual with experience in variety of fields. A quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities. Well organized and an excellent team player with proven ability to work proactively in a complex and busy office environment. Skills and Knowledge that make me competitive for this job Competencies,

Skills and

Experience

Computer Literacy: Microsoft Office Suite Customer Service Good Communication Skills People – Oriented

Excellent Organisational Skills Diary Management

Problem Solving Excellent Administration Skills

Point of Sale Creative Thinker

Academic Record

Certificate Year Institution Course Content

Job Readiness

2018 Fisantekraal Centre for

Development

Pre-employment life skills for emotional, social, spiritual and economic development

MS Office, Internet and Email

Basic Math & Barcode Recognition

Business

Improvement

Course

2004 Rustenburg Institute OF

Enterprise Development

Service

Analysis change in business

Costing, stock control and financial planning

Financing business expansion

Legal and tax issues in business

Health Care 2006 Accord Business Academy Community based health care workers

Qualities and Responsibilities of a Caregiver

Medicines

Total Patient Care

Business

Computing

2002 College Campus Communication

Business English

MS office suite

Pastel v.5

Highest Grade

Passed: 12

1998 Confidence College English, Tswana, Accounting, Business Economics, Mercantile Law and Economics

Supervisory

Course

2010 Sbv Services (Pty) Ltd Supervisory development to managerial level

Staff Training

SWOT Analysis

Staff Development

Work Experience

Start

date

End

date

Company Position (include Responsibilities) Reference name

Reference

contact number

Aug 18

Oct18 New Life

Community

Development

Admin Clerk.

Filling

Typing of office documents.

Dealing with incoming queries.

Diary management.

Updating and arranging patient files.

Stock taking and ordering of stock.

Answering and making calls to clients.

Sorting invoices in accordance with the bank

statements.

Natalia Nel 074-***-****

Jun 18 Aug 18 Fisantekraal

Centre for

Development

(Volunteer)

FCD (Job Readiness Program for Students)

Cheryl van Der

Merwe

021-***-****

Feb 18 May 18 College

Campus

Collection Agent

Liaising and advising students of their account

arrears and make payment arrangements.

Negotiating payment plans.

Dealing with both inbound and outbound calls.

To resolve student queries.

Retain student loyalty while initiating process for collection.

Michelle

Joubert

084-***-****

Oct 12 May 17 Rangwako

Attorneys

Secretary

Preparing Court documents (Contracts, Divorces

and Civil Litigation)

Organizing and maintaining documents and case

files.

Managing and coordinating documentation for

Court appearances, consultations meetings as

required.

Photocopying and maintaining stationery stock.

Managing office diary and all communication (e-

mail, postal and telephone).

Answering and making calls, taking messages

and managing emails

Receiving payments and banking.

Schedule meetings and taking minutes..n

Balancing trust books and preparing ledgers.

Managing Collection for the firm.

Bonolo Moloto

083-***-****

Sep 11 Dec 11 Department of

Justice

(Volunteer)

Interpreter and General Administration

Assistant

Interpreting in Court (Tswana & English).

Opening of maintenance files.

Capturing new files on the system (JDAS).

General Office Administration.

Itumeleng

Motaung

053-***-****

May 07

Aug 11

SBV Services

(Pty) Ltd

Retail Supervisor (promoted)

Supervision of the day-to-day retails and

wholesale deposits and order operations.

Responsible for insuring that the daily retail

operations processes are completed within

agreed time frames and standards.

Responsible to continuously review all processes

to increase efficiencies and reduce risks.

Responsible for supervising the resources

necessary to successfully run the retail deposits

and order process.

Ensuring that staff are managed, guided and

developed.

Investigations of teller differences as requested

by the Centre Manager.

Bulk Teller

Processing of clients deposits.

Balancing.

Reconciliation of processed trays.

Pieter Cilliers 014-***-****



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