Customer Service Office
Resume:
CURRICULUM VITAE
Name Karabo Johannah Rangwako
Home Address *** *** *, ********, ********** 0229
Contact Number/s 063*******
E-mail Address ******.***@*****.***
ID Number 800**********
South African Citizen
Languages Languages: English, Afrikaans, Zulu
Home language: Tswana
Profile
A highly resourceful, flexible, innovative, and enthusiastic individual with experience in variety of fields. A quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities. Well organized and an excellent team player with proven ability to work proactively in a complex and busy office environment. Skills and Knowledge that make me competitive for this job Competencies,
Skills and
Experience
Computer Literacy: Microsoft Office Suite Customer Service Good Communication Skills People – Oriented
Excellent Organisational Skills Diary Management
Problem Solving Excellent Administration Skills
Point of Sale Creative Thinker
Academic Record
Certificate Year Institution Course Content
Job Readiness
2018 Fisantekraal Centre for
Development
Pre-employment life skills for emotional, social, spiritual and economic development
MS Office, Internet and Email
Basic Math & Barcode Recognition
Business
Improvement
Course
2004 Rustenburg Institute OF
Enterprise Development
Service
Analysis change in business
Costing, stock control and financial planning
Financing business expansion
Legal and tax issues in business
Health Care 2006 Accord Business Academy Community based health care workers
Qualities and Responsibilities of a Caregiver
Medicines
Total Patient Care
Business
Computing
2002 College Campus Communication
Business English
MS office suite
Pastel v.5
Highest Grade
Passed: 12
1998 Confidence College English, Tswana, Accounting, Business Economics, Mercantile Law and Economics
Supervisory
Course
2010 Sbv Services (Pty) Ltd Supervisory development to managerial level
Staff Training
SWOT Analysis
Staff Development
Work Experience
Start
date
End
date
Company Position (include Responsibilities) Reference name
Reference
contact number
Aug 18
Oct18 New Life
Community
Development
Admin Clerk.
Filling
Typing of office documents.
Dealing with incoming queries.
Diary management.
Updating and arranging patient files.
Stock taking and ordering of stock.
Answering and making calls to clients.
Sorting invoices in accordance with the bank
statements.
Natalia Nel 074-***-****
Jun 18 Aug 18 Fisantekraal
Centre for
Development
(Volunteer)
FCD (Job Readiness Program for Students)
Cheryl van Der
Merwe
Feb 18 May 18 College
Campus
Collection Agent
Liaising and advising students of their account
arrears and make payment arrangements.
Negotiating payment plans.
Dealing with both inbound and outbound calls.
To resolve student queries.
Retain student loyalty while initiating process for collection.
Michelle
Joubert
Oct 12 May 17 Rangwako
Attorneys
Secretary
Preparing Court documents (Contracts, Divorces
and Civil Litigation)
Organizing and maintaining documents and case
files.
Managing and coordinating documentation for
Court appearances, consultations meetings as
required.
Photocopying and maintaining stationery stock.
Managing office diary and all communication (e-
mail, postal and telephone).
Answering and making calls, taking messages
and managing emails
Receiving payments and banking.
Schedule meetings and taking minutes..n
Balancing trust books and preparing ledgers.
Managing Collection for the firm.
Bonolo Moloto
Sep 11 Dec 11 Department of
Justice
(Volunteer)
Interpreter and General Administration
Assistant
Interpreting in Court (Tswana & English).
Opening of maintenance files.
Capturing new files on the system (JDAS).
General Office Administration.
Itumeleng
Motaung
May 07
Aug 11
SBV Services
(Pty) Ltd
Retail Supervisor (promoted)
Supervision of the day-to-day retails and
wholesale deposits and order operations.
Responsible for insuring that the daily retail
operations processes are completed within
agreed time frames and standards.
Responsible to continuously review all processes
to increase efficiencies and reduce risks.
Responsible for supervising the resources
necessary to successfully run the retail deposits
and order process.
Ensuring that staff are managed, guided and
developed.
Investigations of teller differences as requested
by the Centre Manager.
Bulk Teller
Processing of clients deposits.
Balancing.
Reconciliation of processed trays.
Pieter Cilliers 014-***-****
Contact this candidate