Customer Service Representative

Aizon Roa Faburada

Age: ** Sex: Male

+63-905******* *************@*****.*** Room 5, Holy Family Village 1, Banilad, Mandaue City

Experiences

Jul 2018 – Present Spanish Transactor( Deployed in Accenture as Bilingual Panel Support)

Yondu, Inc.

Jul 2016 - June 2018

(1 year and 11 months)

Bilingual Process Executive (Spanish and English Customer Service Representative)

Cognizant

● Most Improved Associate

● All Star Attendance Awardee

● Oustanding Awardee for January and February 2018

● Quality Excellence Awardee for February 2018

Jan 2014 – July 2016

(2 years 6 months)

Financial Data Analyst Spanish Support

Lexmark Research and Development Center Central Visayas, Philippines

● Manager’s Appreciation Awardee 2014

● Manager’s Appreciation Awardee 2015

● Finance Achiever’s Awardee 2015

● 2015 CDM’s Peer Choice Awardee on Design Behavior- Team Oriented

● 2015 CDM’s Peer Choice Awardee on Design Behavior- Proactive and Self- initiated

● 2015 CDM’s Peer Choice Awardee on Design Behavior- Ownership

● 2015 CDM’s Peer Choice Awardee on Design Behavior- Sense of Urgency May 2012 - Oct 2013

(1 year 5 months)

Senior Spanish Debt Collector

Cyber City Teleservices Inc., an Iqor Company Central Luzon, Philippines Jul 2011 - Apr 2012

(10 months)

Product Support Representative

Concentrix, A Synnex Company

Jun 2009 - Apr 2011

(1 year 11 months)

Classroom Teacher in Elementary and Secondary

Zamboanga Avalokitesvara School

Education

2007 Bachelor in Secondary Education Major in Physics Western Mindanao State University

● Licenced Professional Teacher

Skill

Spanish Language Certificado de Finalización del Entrenamiento de Español Languages

Proficiency level: 0 - Poor, 10 - Excellent

Language Spoken Written

English 8 8

Spanish 8 8

ADDITIONAL INFORMATION OF MY EDUCATION

●Tertiary Level: Bachelor in Secondary Education major in Physics

Western Mindanao State University

Normal Road, Baliwasan, Zamboanga City

S.Y. 2006-2007

(Demo Teacher in Physics)

●Secondary Level: Zamboanga City High School Main, 1999-2003 Tetuan, Zamboanga City

S.Y. 2002-2003

(Graduated with Honors, Ateneo Senior Summer Program 10th batch participant)

●Elementary Level: Canelar Elementary School

Canelar Moret, zamboanga city

S.Y. 1998-1999

(Graduated With Honors)

Contact this candidate