IT Program Manager
Resume:
Alexander Gertsen
Information Technology Program Leader
Highly effective and creative information technology manager with extensive experience leading high performance teams to succeed in mission critical projects and programs. Exceptional capacity for detailed planning and control of complex information systems initiatives. Expert at building strong customer and stakeholder relationships. Excellent ability to develop and communicate technical, process, and business vision. Deep knowledge and experience with vendor management. Experience with agile and waterfall SDLC models. Driven by results. Inspired by possibility. Program Manager - Clinical Systems
UNC Health Care
Directly supervised team of high performing clinical informatics project managers. Managed clinical application project portfolio focused on biomedical, imaging, pharmacy, laboratory, telemedicine, and medical device applications serving UNC Health Care.
Managed and oversaw portfolio intake process for clinical application demands and projects across 10 hospitals and over 800 clinics. Managed extensive and complex group of technical, operational, and clinical stakeholders.
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Led assessment and $25 million on-boarding of two North Carolina community hospitals onto the Epic electronic health record platform, including integration of over 100 ancillary applications. One patient, one record, one bill.
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Led implementation of multiple state-wide clinical applications serving over 10,000 providers across the Healthcare System.
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Led Agile projects to build and configure Healthy Planet functionality for population health services
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Promoted to clinical systems program manager with direct supervision of 5 clinical systems project managers within the first year.
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Independent IT Consultant
Prospect 33 / NTT Data
Provided clients in health insurance and financial services with high quality IT project management services.
Managed data integration scope for an international investment legal entity migration program.
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Led data integration projects supporting business critical trading platform migration projects.
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Assisted with development and implementation of standardized project management processes and tools.
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Senior Practice Manager
TranSigma Worldwide
Managed client engagements in consumer products and financial services. Provided Fortune 100 clients with high quality IT project management services.
• Implemented global master data management system built around a Summary
Experience
2016-03 -
2019-04
2015-04 -
2016-03
2011-11 -
2015-04
Contact
Address
201 Willesden Drive
Cary, NC 27513
Phone
****.*******.******@*****.***
https://www.linkedin.com/in/alexgertsen/
Education
2010
MS Engineering Management, Drexel
University
Honors Graduate
2005
BS Computer Information Systems,
Drexel University
AJ Drexel Academic Scholarship
Top Skills
Customer and Stakeholder
Relationships
Planning and Coordination
Implementation and Control
Technical (basic networking, basic
programming, advanced SQL)
Business Case Development
Presentation and Instruction
Process Engineering and Improvement
Certifications
Project Management Professional
(PMP)
Lean Six Sigma Black Belt
ITIL v3 - IT Infrastructure Library
The Open Group Architecture
Framework
Certified International Project Manager
- American Academy of Project
Management
1/2
perpetually curated enterprise data dictionary.
Achieved over 30% reduction in transactional data defects by implementing master data curation processes within master data system.
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Traveled internationally and led process improvement workshops, achieving significant reductions in consumer product import lead times.
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Project Manager
Montefiore Health System
Implemented IT projects supporting health information management, clinical informatics, and data warehousing functions across the medical center. Upgraded Health Information Management (HIM) scanning solution for the healthcare system.
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Solved Office365 cloud implementation problems resulting from a previously mismanaged implementation.
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• Upgraded the health care system's enterprise data warehouse. Global IT Project Lead
Johnson & Johnson
Implemented global IT projects, focused on mergers and acquisitions in the medical devices segment.
Led the IT scope of diabetes medical device company acquisition, including data center migration, application interface consolidation, and onboarding to enterprise IT solutions
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Led the IT scope of customer center expansion projects in Europe, North Africa, and the Middle East supporting Janssen Pharmaceuticals' international growth strategy
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Led infrastructure integration and migration projects supporting Johnson & Johnson medical device companies worldwide
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IT Analyst
Johnson & Johnson
Information Technology Leadership Development Program (ITLDP) class of 2005. Managed small to medium Scrum and waterfall IT projects. Enhanced sales and marketing portals, managed consumer facing sales and educational content.
John Winstead - IT Director
Alex is one of the best program managers I have worked with in my career. Alex is a rare breed of manager who is able to take charge without stepping on toes. He is always in command of the details. Whenever a difficult project arises, Alex immediately comes to mind. We recently integrated 2 hospitals into our enterprise IT solutions and Alex was a major reason it went as smoothly as it did. I recommend Alex without reservation. Dave Haas, Director of Information Technology
Alex is one of the best Project Leads I've ever had the pleasure to work with. Not only does he have the technical knowledge, he also has superior communication and people skills which enable him to lead teams through difficult problems. I hope to work with him in the future. Duncan Davies, IT Director
Alex brings together high quality global project management skills and is able to work extremely professionally across multiple cultures and disciplines to deliver the goods!
Reference contact information available upon request. 2012-06 -
2014-08
2007-06 -
2011-11
2005-06 -
2007-06
Recommendations and Accolades
Software
MS Excel
MS Project
MS PowerPoint
MS Visio
MS Office (rest of suite)
SharePoint Content Management
ServiceNow
Jira Agile
Publications
2013-01
Project Issue Management - A Risk
Approach https://pmworldlibrary.net/aut
hors/alex-gertsen/
Languages
English (native), Russian (proficient)
Interests
Tennis, Music
2/2
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