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IT Program Manager

Cary, North Carolina, United States
May 07, 2019

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Alexander Gertsen

Information Technology Program Leader

Highly effective and creative information technology manager with extensive experience leading high performance teams to succeed in mission critical projects and programs. Exceptional capacity for detailed planning and control of complex information systems initiatives. Expert at building strong customer and stakeholder relationships. Excellent ability to develop and communicate technical, process, and business vision. Deep knowledge and experience with vendor management. Experience with agile and waterfall SDLC models. Driven by results. Inspired by possibility. Program Manager - Clinical Systems

UNC Health Care

Directly supervised team of high performing clinical informatics project managers. Managed clinical application project portfolio focused on biomedical, imaging, pharmacy, laboratory, telemedicine, and medical device applications serving UNC Health Care.

Managed and oversaw portfolio intake process for clinical application demands and projects across 10 hospitals and over 800 clinics. Managed extensive and complex group of technical, operational, and clinical stakeholders.

Led assessment and $25 million on-boarding of two North Carolina community hospitals onto the Epic electronic health record platform, including integration of over 100 ancillary applications. One patient, one record, one bill.

Led implementation of multiple state-wide clinical applications serving over 10,000 providers across the Healthcare System.

Led Agile projects to build and configure Healthy Planet functionality for population health services

Promoted to clinical systems program manager with direct supervision of 5 clinical systems project managers within the first year.

Independent IT Consultant

Prospect 33 / NTT Data

Provided clients in health insurance and financial services with high quality IT project management services.

Managed data integration scope for an international investment legal entity migration program.

Led data integration projects supporting business critical trading platform migration projects.

Assisted with development and implementation of standardized project management processes and tools.

Senior Practice Manager

TranSigma Worldwide

Managed client engagements in consumer products and financial services. Provided Fortune 100 clients with high quality IT project management services.

• Implemented global master data management system built around a Summary


2016-03 -


2015-04 -


2011-11 -




201 Willesden Drive

Cary, NC 27513







MS Engineering Management, Drexel


Honors Graduate


BS Computer Information Systems,

Drexel University

AJ Drexel Academic Scholarship

Top Skills

Customer and Stakeholder


Planning and Coordination

Implementation and Control

Technical (basic networking, basic

programming, advanced SQL)

Business Case Development

Presentation and Instruction

Process Engineering and Improvement


Project Management Professional


Lean Six Sigma Black Belt

ITIL v3 - IT Infrastructure Library

The Open Group Architecture


Certified International Project Manager

- American Academy of Project



perpetually curated enterprise data dictionary.

Achieved over 30% reduction in transactional data defects by implementing master data curation processes within master data system.

Traveled internationally and led process improvement workshops, achieving significant reductions in consumer product import lead times.

Project Manager

Montefiore Health System

Implemented IT projects supporting health information management, clinical informatics, and data warehousing functions across the medical center. Upgraded Health Information Management (HIM) scanning solution for the healthcare system.

Solved Office365 cloud implementation problems resulting from a previously mismanaged implementation.

• Upgraded the health care system's enterprise data warehouse. Global IT Project Lead

Johnson & Johnson

Implemented global IT projects, focused on mergers and acquisitions in the medical devices segment.

Led the IT scope of diabetes medical device company acquisition, including data center migration, application interface consolidation, and onboarding to enterprise IT solutions

Led the IT scope of customer center expansion projects in Europe, North Africa, and the Middle East supporting Janssen Pharmaceuticals' international growth strategy

Led infrastructure integration and migration projects supporting Johnson & Johnson medical device companies worldwide

IT Analyst

Johnson & Johnson

Information Technology Leadership Development Program (ITLDP) class of 2005. Managed small to medium Scrum and waterfall IT projects. Enhanced sales and marketing portals, managed consumer facing sales and educational content.

John Winstead - IT Director

Alex is one of the best program managers I have worked with in my career. Alex is a rare breed of manager who is able to take charge without stepping on toes. He is always in command of the details. Whenever a difficult project arises, Alex immediately comes to mind. We recently integrated 2 hospitals into our enterprise IT solutions and Alex was a major reason it went as smoothly as it did. I recommend Alex without reservation. Dave Haas, Director of Information Technology

Alex is one of the best Project Leads I've ever had the pleasure to work with. Not only does he have the technical knowledge, he also has superior communication and people skills which enable him to lead teams through difficult problems. I hope to work with him in the future. Duncan Davies, IT Director

Alex brings together high quality global project management skills and is able to work extremely professionally across multiple cultures and disciplines to deliver the goods!

Reference contact information available upon request. 2012-06 -


2007-06 -


2005-06 -


Recommendations and Accolades


MS Excel

MS Project

MS PowerPoint

MS Visio

MS Office (rest of suite)

SharePoint Content Management


Jira Agile



Project Issue Management - A Risk




English (native), Russian (proficient)


Tennis, Music


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