General Office, Clerical, Data Entry
Resume:
Alan J Spagnolia
Palatine, IL 60074
***********@*****.***
EMPLOYMENT EXPERIENCE
INTERNET SALES - EBAY Current
BUYING / SELLING (Part-time April 2001 - June, 2016) (Full-time July, 2016 - present)
• Personally searching for rare items for selling on E-bay, throughout Illinois, and on E-bay!
• Customer satisfaction – MAIN focus
• Listing, researching and grading items for sale.
• Packing / Shipping items WORLD- WIDE !
DOLLAR TREE (Part-time)
CASHIER / STOCK July, 2015 to June, 2016
• High volume scanning of items purchased
• Cash handling, credit card and check transactions
• Heavy customer service / support
• Stocking and returning misplaced items
• Heavy traffic flagship store – Arlington Heights, IL
WALGREENS COMPANY (CORPORATE) February, 2012 to August 30, 2013
CONTRACT MAINTENANCE ENTRY
• Was responsible for creating new contracts in our AR system, and updating all changes to all our small business plans.
• Daily maintenance of all bank deposits, sending to Danville personnel, posting keying service packages in- coming out going to keying services on spreadsheet.
Sending keying jobs to 2 keying service vendors on a daily basis.
• Data entry projects, as needed.
CASH APPLICATION / COLLECTIONS April, 2000 to February, 2012
• Managed over 400 invoice plans, receiving/matching payments to the billing.
• Researched / Rebilled unpaid claims, contact plans regarding collection issues.
• Communicated with Store Pharmacists and Technicians to resolve issues.
• Communicated with Management and Sales/Legal departments to report/resolve issues, as needed.
• File maintenance for copies of new contracts / contract changes
• Sorted, distributed and mailed documents / invoices to team members / business partners
WEST PERSONNEL / TALENT TREE January 1996 to April 2000
ADVISORY/CUSTOMER SERVICE
• Placed as a benefits advisor for retired pensioners.
• Obtained and entered client information into database.
COMPUTER – OFFICE SKILLS
• Extensive experience utilizing Microsoft suite (Word, outlook and excel) & AS400
• In-house designed A/R software
• Customer service / relations with Clients
• Spreadsheet entry and PDF file creating
• Faxing, photocopying and heavy filing
EDUCATION
Buffalo Grove High School, Buffalo Grove, Illinois Diploma
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