Business Analyst

Najmeh Hosseynimanesh

Address: ** ***** ****, **** *****, CA 90802

Phone: 562-***-****

Email: ****.**@*****.***

Linkedin: https://www.linkedin.com/in/najmehH

Work Authorization: Permanent US Resident

Core Qualifications

• 4 years of experience as a Business Analyst; Certified Scrum Master (CSM).

• Strong Knowledge of Software Development Life Cycle (SDLC) and methodologies like Waterfall, Agile methodology and Scrum approach.

• Excellent Business Analysis skills and extensive experience documenting Use Case Requirements, Requirements gathering, and Gap Analysis.

• Efficient in translating Business Requirements into Functional and Non-Functional Requirements using UML diagrams.

• Proficient in creating Use Case Diagrams, Data Flow Diagrams (DFDs), Activity Diagrams, using MS Visio.

• Strong analytical and problem-solving skills, planning and multi-tasking abilities.

• Excellent verbal and written communication skills, leadership, management abilities, and team spirit.

• Team player, result-oriented, fast learner.

Professional Experience

IT Business Analyst: April 2019 – Present

“Nexient”

Agilon Account

• Working in Agile/Scrum framework.

• Collaborating with development team and business units to work on Audit/Compliance report requests.

• Analyzing and documenting current Agilon’s data processing application and business process workflow.

• Analyzing and documenting Agilon’s application database using SSMS/TSQL.

• Gathering and documenting requirements/backlogs for the to-be updated application. IT Business Analyst: March 2019

“Saatchi&Saatchi”

Toyota Account

• Worked in Agile/Scrum framework.

• Worked on documenting SmartPath project for Toyota.com web application. Database Documentation Tools Languages Microsoft Office MySQL

Oracle

SQLDeveloper

MS Access

FileZilla

Toad

FTPServer

MS Excel

Confluence

MS Visio

Tableau

iGrafx/Process

Map

Lucidchart/UML

SQL

Java

HTML

JavaScript

CSS

Python

Access

Excel

Word

Outlook

Powerpoint

Visio

• Analyzed and documented Toyota web applications and their features along with the use cases and user stories.

• Used Atlassian Confluence for documentation.

• Collaborated with UX designers, Development team, and stakeholders to gather the requirements for upgrading Toyota’s web applications.

IT Business Analyst: March 2015 – October 2018

“TATA Consultancy Services”

Smart&Final Account

• Worked with the IT team and stakeholders to migrate S&F corporate applications to SAP.

• Communicated with business users, Development team and stakeholders on a daily basis.

• Gathered and documented the AS-IS process for each application.

• Used MS Excel, MS Visio, and UML for documentations provided to stakeholders and Development team.

• Analyzed database tables and procedures for all application jobs run in Control-M.

• IT Support for 6+ corporate applications; Resolved Remedyforce incidents by communicating with the ticket raisers.

• Instructed and managed off-shore team on KT sessions to troubleshoot applications and support on-site users and vendors requirements.

USAA Banking Account

Project: Reporting Tool Transition (CACS to BIRT).

• Worked in Agile/Scrum Framework (SAFe), to transfer the existing documents in CACS, used by multiple USAA departments to the BIRT reporting tool.

• Collaborated with development team to provide them the documented project requirements.

• Used JIRA tool to manage and track the agile project. Project: Collection Letters Automation.

• Collaborated with multiple teams to transfer over 200 manual letters into Salesforce system.

• Facilitated weekly meetings with SMEs, Legal/Compliance, Business, and Audit teams to discuss and confirm the final product for each letter.

• Ensured testing, analyzing, and compiling business requirements technically, operationally, and legally support the final products.

Project: Credit Card Bust-Out Fraud

• Assisted Project Manager to create process map in iGrafx for fraud detection in CC Bust-Out Fraud Project.

• Assisted in coordinating meetings to gather and analyze requirements to summarize strategies for fraud detection.

Education

California State University – Long Beach, CA

M.S. – Electrical Engineering, 2014

Sharif University of Technology – Tehran, Iran

B.S. – Computer Engineering, 2011

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