Teresa Ford

*** *. ******* ***., **********, MI *9098 269-***-**** ac9bkd@r.postjobfree.com

Objective

To join a Company/Agency to build on my Skill Sets.

Education

DIPLOMA 01/1/1990 WATERVLIET HIGH SCHOOL/DOWAGIAC UNION

·Major: All

·Related coursework: All

INTERNATIONAL WESTERN UNIVERSITY/ONLINE

·Major: Business Management/Completed 2 years

Skills & Abilities

·Proficient in Microsoft Word, Excel, Access, and PowerPoint.

·Outlook

·Multi Line Phone/Voicemail

·Great Customer Service

·Ability to work with others

·Able to work independently

·Ability to learn new office software quickly

·Able to work efficiently

·Detail oriented

·Positive attitude

·Punctual

LEADERSHIP

·Member of Riverwood’s current Safety Committee

Experience

RIVERWOOD CENTER 08//2009-CURRENT

ROI COORDINATOR

FINANCIAL INAKE SPECIALIST

UM CLAIMS SPECIALIST

PSYCHIATRIC CLINICAL/ADMIN. ASST.

·Release Information by HIPAA standards

·Electronic Records

·Maintain several spreadsheets daily

·Obtain and complete Releases and Disclosures

·Log all outgoing consumer information

·Invoicing

·Probation/Parole Requests

·DHHS/CPS Correspondence

·Medical Needs Forms

·Seen all incoming consumers for Financial Intake

·Verified all Commercial Insurance, Medicaid, and Medicare consumers (Champs/Meridian)

·Family Support Subsidy (All Berrien County/Berrien Resa)

·Maintained daily spreadsheets/Word Documents-Correspondence

·Completed/Mailed all correspondence

·Handled Guardianship/DOA paperwork

·Billing/Statements

·Handled 20-30 Intakes (Consumers) per day

·Customer Service

·Transportation Paperwork (Dial A Ride and Berrien Bus)

·Balanced and maintained all paperwork for the State of MI for Transpiration

·Processed all incoming claims

·Maintained all incoming paperwork

·Handled Guardianship/DOA paperwork

·Customer Service

·Multi Line Phone

·Maintained all incoming paperwork

·Handled Guardianship/DOA paperwork

·Scheduling Appointments

·Customer Service

·Processed Treatment Plans and Correspondence

·Handled all Doctor requests

·Lakeland Inpatient Unit Census

FRONT DESK/RECEPTIONIST EMERGENCY SHELTER SERVICES 1/1/2010-08/01/2010

·Customer Service

·Multi Line Phone

·Filing

·Spreadsheet

·Letters/Correspondence

·Signing in/out those who were coming and going

·Re-Organizing the file system

H/R-PAYROLL TRIGO HOSPITALITY 5/1/2007-12/1/2009

·Customer Service

·Multi Line Phone

·Filing

·Spreadsheet

·Letters/Correspondence

·Benefits/Workers Comp/Child Support

·2000 person payroll (Pizza Hut/Panera Bread)

·All new hire paperwork

·Interviewing

·Maintained the file system for employees

·Other duties as assigned

H/R-PAYROLL WOOD PERSONNEL 5/1/1998-09/2008

·300-500 Employees

·Customer Services

·Multi Line Phones

·Benefits/Workers Comp/Child Support/Garnishments

·Maintained the file system

·Incoming and Outgoing Correspondence

·All New Hire Paperwork

·Maintained the file system for employees

·Maintained Excel Spreadsheets

·Set up all new hires on computer testing

References on request.

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