Gerard Brown Medical Social Worker
*******@***.*** 954-***-**** Dania, FL 33312
Dedicated professional with 25 years of experience providing quality care to diverse demographics. Effective in integrating the needs of patients and their families with the necessary resources for success. Passionate in helping individuals through overwhelming situations. Flawlessly coordinates communication between medical professionals to eliminate delays and dissatisfaction in service. Well-versed in various assessments to deliver appropriate steps for discharge planning. Strong focus on building positive relationships and rapport to establish trust throughout the community.
Areas of Expertise include:
Case Management
Resource Planning
Patient Satisfaction
Discharge Planning
Process Improvement
Policies & Procedures
Quality Care
Transition Management
Relationship Building
Professional Experience
Broward Health Medical Center • Ft. Lauderdale, Florida • 2012 to 2018
Social Worker/Discharge planner
Oversees case management plans, thoroughly reviewing each patient’s information. In addition, ensures that all cost targets and outcomes are considered for each individual while including patients, parents, and family in the development stage of constructing plans. Administers clinical, functional, developmental, psychosocial, and financial examinations for patients within the designated caseloads.
Key Accomplishments:
Recognized for proactively identifying positive support systems and offering effective resources.
Memorial Regional West • Pembroke Pines, Florida. 2000 to 2012
Social Worker/Discharge Planner
Enforced established discharge plan during admission including educating families regarding support once the patient is released and assisting with transitions between care settings. Utilized communication techniques to interact with patients of diverse ages and cultures, incorporating families in discharge plans. Promptly escalated concerns relating to quality care to leadership and medical staff department chairmen.
Key Accomplishments:
Praised for identifying weaknesses in the system and implementing methods for process improvement.
Known for active participation in data driven performance advancement activities, focusing on surpassing expectations of clinical outcomes for patients of all ages.
*Also, previously employeed at a Social Worker and Discharge Planner at South Florida Evaluation Treatment Center and Henderson Mental Health Center.
Education
Master in Social Work,
Barry University • Miami, FL
Bachelor of Arts with a Major in Social work,
Adelphi University • Garden City, NY