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UX Research & Product Designer

Location:
New York City, New York, 10018, United States
Posted:
May 07, 2019

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Resume:

XueZhen Xia

UX Researcher & Designer, Instructional Designer

Contact

Location:

New York, NY

Mobile:

302-***-****

Email:

ac9bjx@r.postjobfree.com

Portfolio: https://www.xuezhenxia.com/

LinkedIn

www.linkedin.com/in/xuezhenxia/

Skills

Instructional Design

Design Thinking

HTML/CSS

Project Management

User Research

Persona Generation

User Journey Map

Agile Methodology

Wire-framing

User Recruitment

Usability Testing

Rapid Prototyping

Information Architecture

Task Analysis

Data Analysis

Collaboration

Culture Awareness

Community Building

Public Speaking

Coaching

Leadership

Software

Sketch

Principle

InVision

Illustrator

Adobe Photoshop

Language

English

Mandarin

Summary

I am a user experience designer, researcher and instructional designer who has a background in Instructional Design and holds four years teaching experience in higher education. My professional background has helped me learn the process of acquisition and design systematically, develop greater empathy for users while practicing how to break complex concepts and problems into simple language and solutions. I am also a culturally competent professional who has supported both students and users from a variety of demographics.

UX Experience

Bajibot Inc. UX Designer

02.2019 - Present New York, NY

• Facilitate stakeholder interviews and define research objectives

based on product needs.

• Evangelize user research and user’s voice throughout the design

process, and deliver research findings in written reports.

• Conduct competitive analysis and usability testings, build

information architecture, create user flow, wireframes, and analyze

user behavior and data discovered from user feedback.

• Work closely with creative directors, product managers and

developers to consolidate UX-related improvement suggestions and

execute through structured improvement initiatives.

BitRights UX Consultant

12.2018 - 01.2019 New York, NY

• Recruited users for user interviews using questionnaires and surveys.

• Utilized various research methods such as field studies, user

interviews, card sorting, A/B tests to evaluate current application.

• Solved usability issues identified during research by re-defining

problem statement, mapping user journey, redesigning user interface,

improving user flows and conducting usability testings.

• Promoted new product features and new product markets.

• Delivered research findings and provided solutions through

presentations.

General Assembly User Experience Design Immersive

10.2018 - 12.2018 New York, NY

• Participated in a full-time UX design immersive program which

included over 400 hours in training in 10 weeks, taught by top

design professional.

Other Experience

College ESL Instructor/Language Instructor

07.2017 - 08.2018 Long Island Business Institute, New York, NY

03.2017 - 04.2017 International Rescue Committee, New York, NY

12.2016 - 08.2018 Fluent City, New York, NY

11.2016 - 05.2017 West Chester University, West Chester, PA

• Developed and delivered language lessons to newly arrived asylum-

seeking clients, working professionals and college students; helped

learners meet institutional standards adapting lessons to meet

learners’ needs, interest, and abilities.

• Incorporated active-learning strategies, critical thinking skills, and

links to new learning with prior learning.

• Provided quality learning opportunities that assist students in meeting

their educational goals and career aspirations.

Education

General Assembly

10.2018 - 12.2018 New York, NY

Certificate - User Experience Design Immersive

Harrisburg University of Science and Technology

05.2017 - 05.2020 Harrisburg, PA

M.S. candidate- Learning Technologies and Media Systems with a Concentration on Instructional Design

University of Delaware

08.2015 - 05.2017 Newark, DE

M.A. - Teaching English as Second Language in Higher Education



Contact this candidate