Nicole M Gonda
** **** **** ******, *******, PA *7981
570-***-**** - ********@*****.***
PROFESSIONAL SUMMARY
Experienced and motivated Administrative Assistant who handles concurrent multiple projects and serves as primary point of contact for both clients and employees. Demonstrate excellent work ethic and strength in maintaining positive attitude while interacting with demanding clients.
WORK EXPERIENCE
09/2017-current Administrative Assistant
Reidler Decal Corporation – St. Clair, PA
Data/order entry, maintain inventory control, assist accounts receivables and payable department as needed, produce and distribute letters, email, and memos as requested, request quotes for products and services that require out sourcing for customer's needs.
02/2011-09/2017 Administrative Assistant/Benefits Specialist
Kathleen J. Farr-Parker, Inc. - Orwigsburg, PA
Quote new and current individual/group clients with health/dental/vision insurance needs, maintain and update database and filing system for 1000+ clients, explain all products and services offered, assist clients with enrollment process, schedule meetings between clients and broker as needed, maintain front-end office operations.
08/2009-08/2010 Intern/Driver Qualification Specialist
Evans Delivery Company - Schuylkill Haven, PA
Assist 50+ assigned terminals across country with hiring process of qualified commercial drivers and tractor trailers, run Motor Vehicle Records (MVR’s), complete extensive background and reference checks on potential drivers, maintain complete files of hired driver and equipment as required by State and Federal regulations.
10/2007-01/2009 Keyholder
Steve and Barry’s - Frackville, PA
Supervise sale associates and cashiers, assist store director and store manager in daily store operations, monitor and ensure daily projected sales goals are reached, distribute proper merchandise to designated area of sales floor.
05/2003-05/2006 Operation Manager
Merry X-ray Chemical Corporation - Hatboro, PA
Supervise daily operations of front office and warehouse distribution, maintain accurate inventory records of monthly intake and outtake numbers and cross-reference corporate office reports, assist branch manager in all aspects of business, oversee customer service department, personally handle customer pricing agreements, serve as safety committee member.
10/2002-01/2003 Office Assistant/Purchaser
Harrington Industrial Plastics - Willow Grove, PA
Answer telephone and direct calls to appropriate person, general clerical support (matching sales and shipping documents), maintain customer and vendor files, file appropriate documents, prepare correspondence as requested, computer oriented position (Prelude), prepare purchase orders as needed for sales orders and branch stock, check on purchase orders daily to ensure delivery of material to customers as scheduled, check with vendors on delayed delivers and verifying delivery dates, distribute mail accordingly, order literature from vendors on products to distribute to customers.
05/2002-10/2002 Pharmacy Secretary
Neighbor Care - King of Prussia, PA
Answer multi-line phone system and direct calls to appropriate location, computer oriented position (Word, Excel, and Access), type memos, file documents, tally daily productivity, track and file narcotic paperwork, complete miscellaneous tasks.
05/2000-05/2002 Radiology Receptionist, Clerk
Abington Health Lansdale Hospital - Lansdale, PA
Answer telephones, computer oriented position, pull film jackets prepare patient files and films, file reports, assist doctors in locating patient x-ray films, greet patients upon arrival to department, schedule patient appointments, assist doctor’s offices with needed patient information, assist and interact with patients that are in need of their medical history.
07/1999-05/2000 Unit Secretary
Abington Health Lansdale Hospital - Lansdale, PA
Answer telephones, record doctors orders on nursing kardexes, computer oriented work, some patient interaction.
05/1998-07/1999 Nutrition Aide
Abington Health Lansdale Hospital - Lansdale, PA
Serve and collect patient food trays, learn different menus for patients on diet restrictions, prepare trays for patients, maintain paperwork on each patient receiving meals, dishwasher, cafeteria server, restock food items when needed.
EDUCATION
December 2010 Bachelor of Science: Business Marketing and Management
Pennsylvania State University - Schuylkill Haven, PA
GPA: 3.67
May 2000 Associates in Science: Liberal Studies
Montgomery County Community College - Blue Bell, PA
GPA: 3.10
AWARDS AND HONORS
Who’s Who Among Students in American Junior Colleges (2000)
The National Dean’s List (2000)
Phi Theta Kappa, Alpha Kappa Zeta Chapter (National Honor Society) (2000)
Penn State Dean’s List (2007-2010)