Manager Customer Service
Resume:
LAJOYCE SMITH
**** ****** ******* **********, ** 95823 ~ 707-***-**** ~ ac9bdy@r.postjobfree.com
Qualifications & Employable skills
Skilled and receptive in responding to customers needs
Excellent written and verbal communication skills; strong interpersonal skills
Utilize critical thinking, decision making, and problem solving skills
Handle multiple responsibilities in a fast paced environment
Typing 65 wpm
Basic MS Word/Excel
Multiple Phone Lines
Filing/Proofreading
Scheduling
Cash Register/Handling
Customer Service
Charting & Patient Documentation
Front/Back Office
Prepare Rooms for Patients
Take/Record Vital Signs
Stock Clerk
In-Home Care/Caregiver
●Warehouse Experiences
●Data entry
●Scan gun
●Load/Unload
●Order picking
●Pallet jack
●Assembly line
●Material handler
Operator
Professional Experience
Dispatcher
Scheduled, and dispatched workers, and work crews to appropriate locations, according to customer requests, specifications, and needs, using radios or telephones
Relayed work orders, messages, and information to or from work crews, supervisors, or field inspectors, using two-way radio; prepared daily work and run schedules
Recorded and maintained files and records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information
Office Clerk
Answered telephones, directed calls, and took messages
Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail
Compiled, copied, sorted, and filed records, business transactions, and other activities
Computed, recorded, and proofread data and other information, such as records or reports
Reviewed files, records, and other documents to obtain information to respond to requests
Caregiver
Helped patients to move in and out of beds, baths, wheelchairs, and with dressing and grooming
Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert
Planned, purchased, prepared, and served meals to patients according to prescribed diets
Accompanied clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
Cashier
Received payments by cash, check, credit cards, or automatic debits
Assisted customers by providing information and resolving their complaints
Greeted and seated customers entering establishment
Employment History
Dispatcher Cargo Express, Reno, NV 04/2010-07/2012
Picker/Packer Fosdick, Reno, NV 04/2013-06/2017
Office Clerk Paul Auto Care, Reno, NV 03/2006-05/2007
Cashier/Hostess Denny’s, Reno, NV 01/2006-09/2006
Telemarketer ORC, Reno, NV 04/2004-01/2005
Education
Diploma Proctor High School Reno, NV
LAJOYCE SMITH
7838 Center Parkway Sacramento CA, ~ 95823 ~ 707-***-**** ~ ac9bdy@r.postjobfree.com
References
Timmica Map
Reno, NV
Administrative Manager
Ray Juane Harris
Reno, NV
Medical Records Clerk
Teri Scott
Reno, NV
Warehouse Stocker
LAJOYCE SMITH
7838 Center Parkway Sacramento CA, ~ 95823 ~ 707-***-**** ~ ac9bdy@r.postjobfree.com
SAMPLE COVER LETTER
October 30th, 2016
XYZ Medical Center
Manager
2123 Countrywide Drive
Reno, NV 89433
Dear Manager:
Your advertisement on Indeed.com for a Caregiver interests me. My resume accompanies this letter and I would like to be considered for this position.
I have excellent interpersonal and communication skills. In my previous jobs as a Picker/Packer, Office Clerk, cashier, and telemarketer, I consistently provided assistance and information to customers daily.
Patients, customers and managers consistently complimented me on how well I communicate and solve challenges. I am familiar with computer programs such as Microsoft Word, Excel, and Windows.
I would welcome the opportunity to join your team.
Please feel free to contact me at 707-***-**** to schedule an interview.
Respectfully yours,
LaJoyce Smith
Contact this candidate