Mark Taylor

Macomb, MI T: 248-***-**** Email: ac9bch@r.postjobfree.com

Sales & Business Development

Business Development Sales Marketing Production Efficiency Revenue Growth

Dedicated professional with 20+ years of experience in management in multiple industries, driving high-performance teams in all aspects of operations to advance key business initiatives.

Expertise in Sales and Marketing in the automotive industry aimed at market share expansion, business development, cost reduction, and revenue growth.

Excels at identifying, capturing, and fostering Sales/New Business opportunities with potential customers, maintaining effective business relationships. For example, supervised partnership with Ford, Chrysler, GM, ArcelorMittal, and Alcoa.

Knowledge of Lean Manufacturing and process/operations improvements.

Result-oriented team player/leaser with the ability to work in multidisciplinary environments and under pressure.

Strategic-thinking, planning, and problem-solving skills in addition to aptitude in designing websites and using different computer software including MS Office and Salesforce.

Strong verbal/written communication and reporting skills, able to work closely with customers and foster effective and professional relationships.

Core Skills and Competencies

Sales/Marketing Analysis Marketing Crisis Management

Team Leadership OEM/Tier 1 Account Mgt. Production Analysis

New Business Development Product Launches Cost Reduction

Program Management Continuous Improvement Lean Manufacturing

Professional Experience

SONA BLW Driveline, Rochester Hills, MI 06.2018—05.2019

Sales Coordinator (North America)

Sales/New Business – Attend networking events, trade shows and engage potential new customers. Met with US customers to negotiate price changes and discuss changes in European steel market that impact business. Customers consisted of Daimler, Caterpillar, GKN and American Axle.

Market Studies – Conduct research on customers, competitors and assisted in locating manufacturing locations. Created market share studies on precision forging and gear manufacturing to develop strategies to generate new business. Created and led market study team to determine feasibility of opening a US based facility.

Account Mgt. – Support sales team in Germany with managing U.S. customers including: customer visits/issues, quality and engineering support. Served as customer point of contact and led team effort in correcting a major quality issue with a key customer. Served as liaison between US customers and German sales, engineering and quality departments.

SET Enterprises, Inc., Warren, MI 02.2008—08.2017

Business Development

Sales/New Business Opportunities – Working with new/potential customers to create a value proposition to gain their business. Maintained relationships and managed business with current customers. Customers included Ford-$300M, Chrysler-$12M, GM, ArcelorMittal-$4M, Alcoa-$1M. Worked closely with executive team to enter aluminum industry with a new customer. Awarded $1M book of business in first year in new industry.

New Start Up Facility – Worked on a team responsible for opening a brand new facility. Created and distributed a marketing video and designed a webpage for advertising. Met with customers to discuss sales opportunities for new facility and secured $2M in new business in first year.

Marketing – Created/designed sales brochures, customer presentations, social media ads, trade show displays, etc. Led in marketing strategies for cutting edge technology we were bringing to the automotive market. Created a proposal and presentation for integration of our new technology into the automotive market and presented to CEO of the company.

Operations Improvements – Worked with multiple facilities on cost savings initiatives and process improvements. Managed/Worked with teams of employees to implement improvements. Process improvements included downtime reduction, overtime reduction, and cycle time reduction.

Salesforce Implementation – Converted sales process previously done via excel, e-mail and 3rd party customer sites in to Salesforce software. This created uniformity in the process and allowed for more detailed tracking and efficiency.

Market Forecasting – Analyzed data and created presentations/reports on automotive vehicle production to strategize with executive team on future expansions across the US.

Business Diversification – Worked with an internal team to create a diversification strategy for other industries per the direction of a major customer do to uncertainties in automotive industry. Successfully integrated a HVAC business under company’s portfolio that generated $10M in sales annually.

Noble Metal Processing, Inc., Warren, MI 02.2006—01.2008

Sales Account Manager

Quoting – Quoted laser blanking business to GM & Chrysler. Managed life of the contracts including price reductions, engineering changes and other changes. Achieved annual sales goal of $2M per year.

Customer management (Chrysler - $50M Annual Sales & GM - $75M Annual Sales) – Maintained relationships and attended weekly/monthly meetings with customers providing updates and info on product launches and current business.

Cost saving initiatives – Worked closely with customers to help them reduce cost of their products and implement engineering changes. Worked with customer’s engineer dept. to reduce cost/weight of parts to generate savings and weight reductions. Achieved objective of 3-5% reductions annually.

Collection of finances due to commercial issues. New business internal tooling costs accumulated to over $6M across multiple product lines and was overdue more than 1 year for a key OEM due to technicalities in quality requirements. Worked closely with Director of Sales to engage customer’s quality, engineering and purchasing departments to secure the balance owed for tooling costs.

SET Enterprises, Inc., Warren, MI 04.2001—02.2006

Director of Lean Manufacturing

Lean manufacturing – Worked with operations to create process improvements on the manufacturing floor. Had 4-5 direct reports at various plants and provided leadership and support on process improvements and cost savings initiatives.

Employee training –Taught a 5-day class each month consisting of 3-5 plant employees on lean manufacturing concepts and tactics. Reviewed manufacturing processes and worked with team to make process improvements and generate cost savings.

Cost savings - Averaged $50-75K annually. Projects included work area restructuring, kaizen concepts, cost savings, cycle time reduction, improved processes and reduction in operators. (operators were never terminated but instead moved to other areas within the operation)

5S – Reorganized service die storage area to improve efficiency. Required to keep and maintain over 400 service dies ranging in size from 4’ x 4’ to 10’ x 6’. Prior to reorganization and clean up, locating and removing service dies took between 2-3 hrs. After 5S project time to locate and remove dies was under 15 min. resulting in annual savings of over $100,000.

Education And Certifications

B.A. in Business Administration, Michigan State University, East Lansing, MI 1999

CERTIFICATIONS

Black Belt in Six Sigma Concepts/Implementation, University of Michigan Certification

Human Resources: Benefits & Compensation, Cornell University Certification

Kaizen Coordinator

Crestcom Management Training

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