Customer Service Representative
Resume:
Christina Washington
Property Management, Customer Service, Administrative
Newport News, VA 23608
********@*****.***
I have recently relocated to Newport News and I am looking for full time, long term employment with an established company. I am motivated, have excellent communication and relationship building skills, and I am willing to learn.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
StorMoore Self Storage - Yorktown, VA
March 2019 to Present
U-Haul CSR
Property Manager/Leasing Agent
Rental Management, Inc. - Salisbury, MD
July 2007 to March 2019
Process rental applications, showing property to approved applicants Execute leases and move in packets
Preform move in and move out inspections
Process security deposit refunds
Collect rent and fees depositing correct funds into the appropriate accounts Create and file Failure To Pay Rent court forms followng through to eviction for 700+ properties Enter work orders for maintenance staff
Work with maintenance supervisor to coordinate renovations and sub contractors Meet with City and County inspectors concerning properties and code enforcement Build strong relationships with the tenants and community members Purchase office needs and assist in planning office events and parties Attend City and County Council meeting when issues affecting our housing were being discussed Preformed inspections on properties in reference to complaints about quality or condition Process and bill tenants quarterly water bills
Assistant
Whitney-Wallace Real Estate - Salisbury, MD
March 2005 to July 2007
Entered listings into the MLS system
Preformed all administrative duties for Agents such as filing, answering phones, making copies Greeted visitors and arranged meetings and showings Purchased office supplies
Created and maintained original website
Education
High school or equivalent
Skills
Microsoft Office (10+ years), CAR MLS system (10+ years), Jenark Core Logic (10+ years), Propertyware (Less than 1 year), Customer Service, Marketing, Sales, Time Management, Microsoft Excel, Management, Word, Filing, Outlook, Accounting, Organizational Skills, Receptionist, Yardi, CSR Assessments
Accounting Skills: Bookkeeping — Familiar
December 2018
Measures a candidate's ability to calculate and determine the accuracy of financial data. Full results: https://share.indeedassessments.com/share_assignment/zupxdlb9wtkyuunf Problem Solving — Proficient
December 2018
Measures a candidate's ability to analyze relevant information when solving problems. Full results: https://share.indeedassessments.com/share_assignment/darjyej9ce9grq1i Merchandise & Supply Storage Skills — Expert
January 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: https://share.indeedassessments.com/share_assignment/gukdw0pbkbw14sup Search Engine Optimization — Familiar
January 2019
Measures a candidate's ability to interpret online website performance metrics and understand search engine optimization tactics.
Full results: https://share.indeedassessments.com/share_assignment/si2nl7qaimh1wwij Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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