Administrative Assistant - contract ending June 30, 2019

Shannon M. Brown

**** ********* ******; Upper Marlboro, MD 20772

202-***-****© Email: *******.**********@*****.***

Objective

To obtain a challenging position in a professional atmosphere where I can utilize my skills and be a part of a “Team Player” environment.

Work Experience

8/2018 – Present Bishop McNamara High School (contractual) Forestville, MD

Registrar

Handle all new registrations

Enter transcripts

Manage course requests

Enter Grade changes

manage all school records

assist students and parents as needed

answer multi line telephone

send and receive fax documents

maintain confidentiality and professionalism

10/2017 – 4/2018 District Court of Maryland Upper Marlboro, MD

Judiciary Clerk

Data Entry

Process and enter complaints for judgements

Mail attorneys their judgements and summons

Prepare cases for filing

1/2017 – 7/2017 ABC Metro Washington (Temporary) Beltsville, MD Education Registrar

Register students for their Trade training (ex. Apprenticeship Programs)

Answer telephones

Send off completion certificates

Prepare for graduations

Work with different companies to register their employees for training

5/2007 – 12/2016 PG County Public Schools Brandywine, MD

School Registrar (Gwynn Park High School 11/2010 – 12/9/2016)

Handle all new registrations

Manage the Guidance Office daily, day to day operations

Make sure all counselors returned calls and emails within 48 hours

manage all school records

assist students and parents as needed

answer multi line telephone

send and receive fax documents

maintain confidentiality and professionalism.

Guidance Office Secretary (Oxon Hill High School 5/2007 – 11/2010)

Greet parents and guests

sort the mail and distribute

answer telephones and disburse messages and faxes

Assist students with printing schedules

process all transcripts

handle confidential student records

Assist with registrations and withdrawals

Set up Parent/teacher conferences

7/2000 – 8/2005 I.A.M. & A.W. Upper Marlboro, MD

Administrative Clerk/Typist

Data entry

Filing

inputting information into our membership records database to keep a log of which union members have paid their dues from within the USA and Canada

answer membership calls on a multi-line telephone system

provide information and customer service.

5/1997–7/2000 Re/Max Capital Properties Washington, DC

Receptionist/Bookkeeper/Property Management

Answer a multi-line telephone system

provide customer service to all walk in clients as well as provide telephone courtesy to all potential clients.

run a weekly inventory list of the company’s current listings and sales from the MRIS computer system

typed of all company letters and memorandums

maintain all company accounts and balances

handled the daily deposits and transfers

handled the collection of rental payment for property management

Disbursed all agent commissions and collected the office fees.

collected rental payments for our property management office

Keep listing inventory for agents

Education

* Montgomery College - Takoma Park, MD - Basic Accounting and Mathematics - 1995-1996

* Gwynn Park High - Brandywine, MD - Graduated June 1994

Skills

Microsoft Office, MS Word, MS Outlook, MS Excel, QuickBooks, Cliqbook Travel, Manual Typewriter, 10 key calculator, switchboard/multi-line telephone, AS400, SBSIS, Oracle Payroll, HP, Google Mail and basic office equipment. My typing speed is approx.. 70 wpm.

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