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Accounting Customer Service

Thorofare, New Jersey, United States
$80,000 Annually
May 09, 2019

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Plant Controller

Employee of the Month Professional with 25+ years’ global and multi-site corporate financial management and turnaround experience within fast growth and start-up production and manufacturing facilities. Highly technology savvy, including SAGE 100cloud ERP Software for Business Management and Fishbowl Manufacturing & Inventory Management Software for QuickBooks. Serves as a project leader on large-scale conversions and plays a key role in building consensus across organizations to adopt new technologies and best practices.

Core Competencies

Financial Modeling Plant Efficiency Production Advances Lean Manufacturing Capitalized Equipment Leases

Lean Accounting Cost Accounting Systems Development/Administration Merger & Acquisition Modeling GAPP

Cost-Saving Initiatives Cash Availability Reporting Capital & Operational Budgets Physical Inventories Annual Audits

Staff Leadership Receivables Factoring SEC & Performance Reporting Incident-Free Audits SAGE & Fishbowl Software

Experience & Achievements

Bread Partners, Cinnaminson, NJ 10/18-4/19

50,000-square-foot SQF-certified facility containing offices, manufacturing, and warehouse spaces producing a wide range of functional bakery products.


Hired to advance cash flow management practices and improve efficiencies within Accounts Receivable Department. Utilized SAGE and SAGE 100cloud applications.

Directed activities of staff within 3 departments comprised of accounts receivable, accounts payable, and customer relationship management staff.

Implemented physical inventories, yielding incident-free audits.

Led equipment financing process, positioning favorable vendor negotiations.

Worked with public auditor to streamline auditing processes.

Partnered with customer service personnel to resolve rebate accounting issues.

Recorded production orders, increasing inventory control accessibility and transparency.

Norquay Technologies Inc., Chester, PA 3/10-2/18

Specialty chemicals company serving clients (Johnson & Johnson, Dow Chemicals, and Grace Chemicals) since 1987.


Hired to advance existing program of financial controls, directing activities of Accounts Payable and Accounts Receivable staff. Introduced quarterly physical inventories, assumed responsibility for cost-plus contract billings, fulfilling tasks of 2 people, and established fully integrated supply chain system (Fishbowl Inventory Control) focused on lean accounting methods.

Achieved 20% reduction in health insurance costs by switching to a Professional Employer Organization.

Decreased average monthly outstanding receivables 25%.

Drove profit revenues 20% by reducing on-hand inventory.

Led implementation of fixed asset accounting software to easily track assets and calculate client depreciation.

Orchestrated financial modeling for leveraged buyout of business; worked with attorneys to meet legal obligations.

Coating and Converting Technologies, Philadelphia, PA 5/08-2/09

$20M privately owned company providing high performance pressure sensitive adhesive tapes.


Delivered profit and performance results; resolved internal control discrepancies; reduced outstanding receivables; orchestrated rigorous collections activities; insured receivables against default.

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FRANCIS M. BICKERT, CPIM 856-***-**** Continued

Coating and Converting Technologies, Controller . . .

Conducted cost / benefit analysis to capitalize on growth and profit improvement opportunities.

Resolved in 5 days 12 months of backlogged bank reconciliations.

Introduced automated payroll system and improved employee ROI by securing new 401K Plan.

Managed balance sheet accounts (cash management, receivables, perpetual, and physical inventories).

Prepared month-end and year-end closings. Formulated, justified, and analyzed annual capital budgets.

Prepared daily sales and back order reports; reconciled daily cash availability.

Skinny Nutritional Corporation, Bala Cynwyd, PA 7/07-5/08

Start-up national company offering nutritionally enhanced bottled water to retail facilities and distribution centers.


Developed and implemented comprehensive infrastructure guiding corporate banking and insurance programs to finance inventory, oversee investor relations and internal / external audits, and establish QuickBooks Payroll System.

Generated quarterly and annual SEC reports within stringent deadlines for review by Board, lawyer, and public accountant.

Drove company profit revenues by negotiating lower state tax rate.

Penn Emblem Company, Philadelphia, PA 9/05-7/07

Leading embroidery emblem manufacturer / distributor.

General Accounting Manager

Full supervisory responsibility for Accounts Payable staff. Met challenge within 3 months of hire of assuming duties performed by previous CFO (resigned without prior notice 5 days before year-end). Named Employee of the Month, May 2006.

Enhanced efficiency of accounts payable operation serving overseas plant operations.

Increased employee camaraderie and morale by spearheading environment of open communications.

Resolved year-end issues relating to data recovery and bank reconciliation discrepancies.

Worked with auditors on issues relating to inventory perpetual records and monthly inventory roll reports.

Instituted accounts payable 3-way-match program.

Previous Experience

Financial Analyst, Simkar Corporation, Philadelphia, PA

Senior Cost Accountant, Tape Division, American Biltrite, Moorestown, NJ

Accountant, Grow Group, Inc., Pennsauken, NJ

Foreign Exchange Accountant, Crown Cork and Seal Company, Inc., Philadelphia, PA

Education, Certifications

B.S., Accounting, Saint Joseph’s University, Philadelphia PA

Certified Production and Inventory Management (CPIM)

Candidate, Certified Management (CMA) (Passed 3 of 4 Exams)

Technology Skills

Microsoft Office Word, Excel, PowerPoint

QuickBooks, Paychex and ADP Payroll

SAGE 100


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