Resume

Sign in

Customer Service Assistant

Location:
Westminster, Maryland, United States
Posted:
May 09, 2019

Contact this candidate

Resume:

KELLY PHILLIPS

** ******** ** *********** **

OBJECTIVE

I have 3 + years in customer service with answering phones managing accounts and I’m great with multitasking. I also have excel and Microsoft experience.

EXPERIENCE

Johnson Control

Billing Specialist 2017-2019

Takes care of billing department

Provides invoices for customers

Take phone calls, talk to techs and take down hours and parts

Filing and mailing, organizing paperwork

Making sure customers files are correct

Follow up with customers as needed

Uses excel as well as Microsoft word and spreadsheets

Used the programs Ace and Oracle

Seraphic Springs

Personal Care Assistant 2015-2017

Homemaker and personal care assistant

Had many clients at least three times a day and traveled from home to home

Cook their meals and cleaned there home

Did laundry, and errands

Dunkin Donuts

Barista 2011-2016

Make food and drinks for guest

Took orders

Provided customer service in general, such as selling merchandise and answering questions

Cleaned, measured stock and baked

EDUCATION

Oakmont High School Ashburnham MA

2001-2005 graduated with diploma

SKILLS

Strong billing experience and very fluent with Excel and Microsoft word

Complete knowledge of claims submissions process

Strong computer, communication, and calculation skills

Skilled at taking and applying independent judgment

Ability to work under pressure and multi- task

Strong attention to details and highly organized



Contact this candidate