Chinese Language Bilingual - MBA in Marketing
Resume:
Resume
Summary
To seek a challenging career in a dynamic and innovative work environment. As a sincere and diligent team player I intend to contribute towards the greater progress of the organization. I am self-motivated professional and natural communicator with good leadership skills. Educational Qualifications
Degree
Institute
University
Year of passing
Class
MBA MARKETING
Welingkar Institute
of Management
Development &
Research
Mumbai
3rd term
Dec – 2017
First Class
General scholar
Chinese Language
& Culture.
Zhengzhou
University, China
Zhengzhou
University, China
Jan – 2015
A Grade
HSK 4
Confucius Institute
Hanban(China)
Jan – 2015
67%
201/300
HSK 3
Confucius Institute
Hanban(China)
Oct – 2013
99%
296/300
Diploma in
Chinese Language
India-China
Chambers of
Commerce and
Industry
Associated with
Consulate General
of P.R.of China
Dec-2013
A+
T.Y.B.COM
V.G.Vaze College of
Arts,Commerce and
Science
Mumbai
March-2009
Pass Class
Pritee H. Vaity
H.S.C
V.G.Vaze College of
Arts,Commerce and
Science
Mumbai
Feb-2006
First Class
S.S.C
Sou. Laxmibai
English Medium
School
Mumbai
March-2004
First Class
HONORS and SCHOLARSHIPS
Academic 1) Chinese Government Confucius Scholarship to study Chinese language & Culture at Zhengzhou University, China as a General scholar in 2014-2015 Job Profile
o 26/09/2018 to Present
Organization: Larsen & Toubro Infotech Limited
Purpose of Role:
- Timely and accurate assistance to customers via mails and phone
- Solve customer queries within time limit
- Maintain customer relationship by providing them value for service
-Que Monitoring
- Acknowledgement
- Read the incident and assign to proper module and lead.
- Work for the project for L'oreal as a bilingual to assign the problem tickets by translating it for both the client and the company.
-Tickets raised should be acknowledged within the given time limit and should not let it breach.
- Effective and quick response to the clients and company
- Sending reply to questions within the stipulated time limit.
- Assist the clients and customers via e-mail and phone. o 11/3/2016 to 25/09/2018
Organization: VFS Global Services Private Limited
Designation: Chinese Language Interpreter and Deputy Manager Purpose of the role:
- Satisfying the applicants, agents and representatives by answering their queries and doubts
- Answer to the queries and doubts raised by public representatives
- Sending replies to the questions asked on email by guiding on proper visa documentation and process
- To manage end to end operations of the VAC whilst ensuring quality and cost saving, ensure compliance to the set processes, and manage people to bring the best efficiency out of them
- To ensure implementation of new process roll outs or changes
- Translate the new visa policies which being updated by China Consulate
- Assist Consulate General of China for the development of the Visa policie
- Record and Maintenance : Keep all the records of queries and their reply effectively
- Dealing with Chinese delegates
- Bridge the gap between VFS and Consulate through translation and interpretation
- Translate the visa documents to process it further
- Assist and train staff and manager in learning and starting up with attestation services through documents and system training which are handed over to VFS
- Manage all day to day activities (administrative and functional) conducted at the Visa Application Centre which involves: Document scrutiny & verification for visa processing
- Maintaining & recording all application data in a timely and accurate manner
- Ensuring all administration & logistics of passport delivery to consulate / applicant / logistic company etc
- Ensure regular Error Monitoring - To monitor track and reduce the number of errors every month, within acceptable limits
- Ensure that the entire process is completed within the mandated Turn Around Time
- Ensure no penalties are incurred and monitor, track and maintain internal errors - Ensures that the Teams are aligned & contribute towards achievement of parameters enlisted in the Team Objective Tracker
- Ensure personal & professional development for self and team by conducting trainings on regular basis
- Provide assistance to staff when needed and handle applicant/customer escalations
- Liaise with various support functions to handle team related queries o March - 2019
Interpretation at ACREX 2019 Exhibition
o February - 2018
Interpretation at International workshop for Commercial Bridal Hairstyles o December-2017
Interpretation at Food and Bakery Products exhibition o February -2016
Interpretation at Hindustan Unilever Limited (Mumbai and Pune) for Product Development. o May 2015
Interpretation at International workshop for Commercial Hairstyles and Hair color. o October 2015
Interpretation at 11th CHINA PRODUCT exhibition.
o 13th September, 2013
Interpretation for ABK INDUSTRIES Ltd.
o 17th November, 2013 to February, 2016
Teaching Chinese Language Course at Career Crafters, and at Cambridge Institute. Technical Skills
OPERATING SYSTEMS Windows 10
PRODUCTIVITY TOOL MS Office
KEY STRENGTHS:
Positive attitude towards work, thriving on challenge and difficulty.
A strong team player with keen sense of commitment.
Excellent Communication skills.
Exceptional ability to grasp new areas of knowledge and work under Pressure.
Able to work with Team and achieve maximum.
Motivational, self-confident.
Ability to work to tight deadlines and multi-task.
Ability to troubleshoot independently.
EXTRA/CO-CURRICULAR ACTIVITIES:
Participated and got 1st place in Poem reciting in Chinese at Zhengzhou University (China).
Participated as GDPI presenter In Welingker.
Participated in Dance for Alumni Farewell in Welingker Institute.
Hosted Alumni Farewell in Welingker Institute.
Co-ordinate between MMM Batch and Management as a Class representative.
Participated in Dance Annual function and Fancy Dress to represent India in Zhengzhou University (China)
Have acted as a Sports and Cultural Co-coordinator during annual college function.
Participated in various sports activities like handball, Carom and Kho-Kho at both intercollegiate and intercollegiate level.
Participated in various cultural activities like Dance, Plays at both intercollegiate and intercollegiate level.
Has undergone training in Bakery and Food products conducted by C.B.Kora Institute of village industries.
HOBBIES:
Practice Sahajayoga Meditation.
Effective participation of Sahajayoga prachar in School's, Colleges, Villages, MNC's, etc
Cooking, Origami, candle and chocolate making.
Personal Details
Name : Pritee H. Vaity
Email : ******.***@*****.***
Contact No. : +919*********
DOB : 1st November, 1988
Sex : Female
Nationality : Indian
Marital Status : Married
Lingual Skills : English, Hindi, Marathi and Chinese(Mandarin) Address : 801, Manisha Annexe, Near Tata Colony
Mulund (East), Mumbai - 400081. INDIA
I hereby declare that the information given above is true and to the best of my knowledge. Pritee H. Vaity
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